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Mothers Against Drunk
Driving (MADD)
Anoud Alhowaish
Rafiat Animashaun
Jennifer Yu
Lauren Zappone
American University
MKTG-411 Integrated Marketing
Communications
Professor Russell
November 4, 2016
Our
Research
Research question:
How can we increase the likelihood that people in a younger
demographic will donate money to MADD?
2
Nonprofit
reputation2
1
Donor
motivation1
3
Message content
and delivery
method
Interviews
“Bethesda Moms”
Whenever I think of organizations like
this, I always think of upper-middle-class
white women that have nothing [else] to
do with their time, so I don’t really feel
like they represent me.
TYPICAL DONOR PROFILE
Upper middle class white family that’s “religious, to some degree” and
“who’s been affected by drinking and driving”
“
When someone
tries to scare
me, it usually
just annoys me.
SWOT Analysis
STRENGTHS
Big name partnerships
Long and successful
history; established
THREATS
Competition via other
nonprofits with similar
messages and via
companies/organizations
with opposing messages
WEAKNESSES
Historically targeted older
demographic
Outdated primary donation
method
OPPORTUNITIES
Better utilize existing
partnerships
Find and partner with new
well-matched
organizations
Current Partnerships
Competitive Analysis
Students
Against Drunk
Driving (SADD)
Doctors for
Designated
Driving (DFDD)
Drunk Driving
Prevention
Organization
(DDPO)
MADD’s COMPETITIVE ADVANTAGE
Drink Responsibly?
$26 million$216 billion
Previous and Ongoing Campaigns1
Campaign to Eliminate Drunk Driving2
Walk Like MADD | Victim Services | Power of Community
Power of Parents | Power of You(th)
• 97% brand recognition
• 1.25m+ members and supporters
• 3.8b+ media impressions
• 2.26m+ website visits
• 560k+ social media engagement
MADD’s ANNUAL REACH1
Segmentation
and Targeting
Geographic
1. March MADDness
universities and
local high schools
2. Estimated reach:
512,745+
Demographic
1. Parents ages 35-50
2. Teens/young adults
ages 14-21
IMC Plan
GOAL STATEMENT
Address MADD’s relative weakness in resonating with a younger demographic by
establishing long-term relationships with parents ages 35-50 and their teen/young adult
children ages 14-21; in the process of doing so, increase donations from this target group.
Not Your Mother’s MADD #MADDabout
(What are YOU #MADDabout?)
Communication Objectives
• Reposition MADD so that it's relatable to a
younger and more diverse demographicDonor Motivation
• Increase transparency so donors know
how their money is being usedNonprofit Reputation
• Tone: light-hearted, conversational; refrain
from fear and guilt appeals
Message Content
and Delivery Method
Campaign Overview
Stage 1
Increase
awareness
Stage 2
Generate
donations
Stage 3
Build & maintain
momentum
Awareness Generated
During Campaign
Stage Three
Awareness
Stage One Stage Two
Metrics
5% Donate
20% Trial
25% Preference
40% Liking
70% Knowledge/comprehension
90% Awareness
Feel
Do
Think
Metrics
5% Donate
20% Trial
25% Preference
40% Liking
70% Knowledge/comprehension
90% Awareness
Feel
Do
Think
Metrics
5% Donate
20% Trial
25% Preference
40% Liking
70% Knowledge/comprehension
90% Awareness
Feel
Do
Think
Metrics
5% Donate
20% Trial
25% Preference
40% Liking
70% Knowledge/comprehension
90% Awareness
Feel
Do
Think
Stage 1
(Nov 2016–Mar 2017)
PURPOSE
Increase awareness of MADD and
comprehension of MADD’s mission;
Generate excitement for Stage Two
TARGET AUDIENCE
Existing social media, email subscribers
Parents
Teens/Young adults
Video
Ad
Stage 1 (Nov 2016–Mar 2017)
Stage 2
(Mar-Apr 2017)
PURPOSE
Build on successes of Stage One and
generate donations
TARGET AUDIENCE
Existing social media, email subscribers
Teens/Young adults
Stage 2 (Mar–Apr 2017)
Stage 2 (Mar–Apr 2017)
$280 per week
x 8 weeks
= $2,240
Stage 3
(Apr-Oct 2017)
PURPOSE
Maintain and build relationships;
Shape environment for next campaign
TARGET AUDIENCE
Existing social media, email subscribers
Parents & Teens/Young adults
Creative Mock-Ups
Q&A
Buzzfeed
Budget Breakdown
Puppyhood | Purina Chow
Stage 1
Increase
awareness
Stage 2
Generate
donations
Stage 3
Build & maintain
momentum
Budget Breakdown
Metrics
Information Processing Model Effectiveness Tests
Presentation
Attention
Comprehension
Yielding
Retention
Behavior
Audience size
Recognition
Recall
Brand attitudes, donate intent
Recall over time
Donations

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MADD_Presentation

  • 1. Mothers Against Drunk Driving (MADD) Anoud Alhowaish Rafiat Animashaun Jennifer Yu Lauren Zappone American University MKTG-411 Integrated Marketing Communications Professor Russell November 4, 2016
  • 2. Our Research Research question: How can we increase the likelihood that people in a younger demographic will donate money to MADD? 2 Nonprofit reputation2 1 Donor motivation1 3 Message content and delivery method
  • 3. Interviews “Bethesda Moms” Whenever I think of organizations like this, I always think of upper-middle-class white women that have nothing [else] to do with their time, so I don’t really feel like they represent me. TYPICAL DONOR PROFILE Upper middle class white family that’s “religious, to some degree” and “who’s been affected by drinking and driving” “ When someone tries to scare me, it usually just annoys me.
  • 4. SWOT Analysis STRENGTHS Big name partnerships Long and successful history; established THREATS Competition via other nonprofits with similar messages and via companies/organizations with opposing messages WEAKNESSES Historically targeted older demographic Outdated primary donation method OPPORTUNITIES Better utilize existing partnerships Find and partner with new well-matched organizations
  • 6. Competitive Analysis Students Against Drunk Driving (SADD) Doctors for Designated Driving (DFDD) Drunk Driving Prevention Organization (DDPO) MADD’s COMPETITIVE ADVANTAGE
  • 8. Previous and Ongoing Campaigns1 Campaign to Eliminate Drunk Driving2 Walk Like MADD | Victim Services | Power of Community Power of Parents | Power of You(th) • 97% brand recognition • 1.25m+ members and supporters • 3.8b+ media impressions • 2.26m+ website visits • 560k+ social media engagement MADD’s ANNUAL REACH1
  • 9. Segmentation and Targeting Geographic 1. March MADDness universities and local high schools 2. Estimated reach: 512,745+ Demographic 1. Parents ages 35-50 2. Teens/young adults ages 14-21
  • 10. IMC Plan GOAL STATEMENT Address MADD’s relative weakness in resonating with a younger demographic by establishing long-term relationships with parents ages 35-50 and their teen/young adult children ages 14-21; in the process of doing so, increase donations from this target group. Not Your Mother’s MADD #MADDabout (What are YOU #MADDabout?)
  • 11. Communication Objectives • Reposition MADD so that it's relatable to a younger and more diverse demographicDonor Motivation • Increase transparency so donors know how their money is being usedNonprofit Reputation • Tone: light-hearted, conversational; refrain from fear and guilt appeals Message Content and Delivery Method
  • 12. Campaign Overview Stage 1 Increase awareness Stage 2 Generate donations Stage 3 Build & maintain momentum
  • 13. Awareness Generated During Campaign Stage Three Awareness Stage One Stage Two
  • 14. Metrics 5% Donate 20% Trial 25% Preference 40% Liking 70% Knowledge/comprehension 90% Awareness Feel Do Think
  • 15. Metrics 5% Donate 20% Trial 25% Preference 40% Liking 70% Knowledge/comprehension 90% Awareness Feel Do Think
  • 16. Metrics 5% Donate 20% Trial 25% Preference 40% Liking 70% Knowledge/comprehension 90% Awareness Feel Do Think
  • 17. Metrics 5% Donate 20% Trial 25% Preference 40% Liking 70% Knowledge/comprehension 90% Awareness Feel Do Think
  • 18. Stage 1 (Nov 2016–Mar 2017) PURPOSE Increase awareness of MADD and comprehension of MADD’s mission; Generate excitement for Stage Two TARGET AUDIENCE Existing social media, email subscribers Parents Teens/Young adults
  • 19. Video Ad Stage 1 (Nov 2016–Mar 2017)
  • 20. Stage 2 (Mar-Apr 2017) PURPOSE Build on successes of Stage One and generate donations TARGET AUDIENCE Existing social media, email subscribers Teens/Young adults
  • 22. Stage 2 (Mar–Apr 2017) $280 per week x 8 weeks = $2,240
  • 23. Stage 3 (Apr-Oct 2017) PURPOSE Maintain and build relationships; Shape environment for next campaign TARGET AUDIENCE Existing social media, email subscribers Parents & Teens/Young adults
  • 24.
  • 26.
  • 27.
  • 28. Q&A Buzzfeed Budget Breakdown Puppyhood | Purina Chow Stage 1 Increase awareness Stage 2 Generate donations Stage 3 Build & maintain momentum
  • 30. Metrics Information Processing Model Effectiveness Tests Presentation Attention Comprehension Yielding Retention Behavior Audience size Recognition Recall Brand attitudes, donate intent Recall over time Donations

Editor's Notes

  1. 1,2. http://www.gallup.com/businessjournal/192689/charitable-giving-donors-focus-one-two-organizations.aspx?g_source=charitable%20giving&g_medium=search&g_campaign=tiles
  2. Teens Classic car – more relatable Parents Glasses – more relatable Didn’t know how to effectively communicate drunk driving to kids; would wait until kids started driving; always warned kids to watch out for other drivers; same gender parents more likely to talk to same gender kids
  3. http://www.madd.org/about-us/annual-report/MADD-FS-2015.pdf Page 4
  4. http://www.madd.org/sponsors/MADD-Overview.pdf Accessed September 26, 2016 Campaign to Eliminate Drunk Driving http://www.madd.org/drunk-driving/campaign/ Accessed September 26, 2016
  5. Methods: Video advertisement distributed on social media and Buzzfeed to encourage donations through MADD’s website and Amazon Smile Donors enter their contact information so they can be notified via email on how their money is being used Regular posts on MADD and partner social media platforms with compelling copy and visuals to: Encourage donations via MADD’s website and Amazon Smile Generate interest and participation in March MADDness Stimulate engagement and conversation; build relationships Partners: Buzzfeed and social media stars (i.e., Logan Paul, Andrew Bachelor, Amanda Cerny)
  6. Methods: Bracket race with selected universities competing in different fundraising challenges, publicized via MADD’s website and social media channels Interactive event with (1) Samsung virtual reality simulation; and (2) meet and greet where MADD advocates can share their story encourage relatability; (3) streamed live via MADD’s website and social media channels Transportation provided by Uber Snapchat geofilters Partners: Samsung, Buzzfeed, Uber, NCAA universities, Social media stars Generate interest and participation in March MADDness Stimulate engagement and conversation; build relationships Partners: Buzzfeed and social media stars (i.e., Logan Paul, Andrew Bachelor, Amanda Cerny)
  7. Methods: Bracket race with selected universities competing in different fundraising challenges, publicized via MADD’s website and social media channels Interactive event with (1) Samsung virtual reality simulation; and (2) meet and greet where MADD advocates can share their story encourage relatability; (3) streamed live via MADD’s website and social media channels Transportation provided by Uber Snapchat geofilters Partners: Samsung, Buzzfeed, Uber, NCAA universities, Social media stars Generate interest and participation in March MADDness Stimulate engagement and conversation; build relationships Partners: Buzzfeed and social media stars (i.e., Logan Paul, Andrew Bachelor, Amanda Cerny)
  8. Methods: Using contact information gathered during Stages 1-2, establish regular correspondence via email so donors know how their money is helping MADD achieve its mission Regular posts on social media to maintain and build relationships as well as to prime audience for next campaign
  9. Cherry-pick elements that prove successful while also implementing the campaign on a larger scale, such as: Broader range of partnerships: Alex and Ani Expansion into more geographic areas
  10. ThinkFeelDo