This individual has over 13 years of experience in IT with expertise in project management, IT service management, data warehousing implementation, and working with various database management systems including Teradata, SQL Server, and Oracle. They hold several certifications including PMP, ITIL intermediate certifications, and are a Teradata Certified Master. Currently they work as a Teradata consultant helping clients with areas like ITSM, database design, performance management, and analytics.

1. ITIL
(OSA & PPO)
PMP, ITIL and
Teradata Certified Master
Serving in IT industry since 2000
ISO/IEC
20000:2005
LAC

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More than Thirteen (13) years’ dynamic IT experience.
Certified and experienced in Project Management
Certified and experienced in IT Service Management
Over Nine (09) years of comprehensive technical
experience of data warehousing implementation
Experienced in Data warehouse systems with multiple
RDBMS flavors including Teradata, SQL Server 200x and
Oracle.
Strong
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Communication skills
Teamwork
leader ship
problem solving
Expect challenges which have to be realized in a limited
amount of time.

3. 
Teradata Consultant
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Project & Service Manager
(Oct-2012 – Present)
Hydus Inc, Texas USA
www.hydus.com
(Jan 2007 – Sep-2012)
(Managed Services)
Teradata Global Consulting Center {ISO27001, CMM Level 5, CMMi Level 3}.
www.teradata.com
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Database Administrator
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Sr. Software Engineer / DBA
(Aug-2004 – Dec-2006)
Information Architects Pvt. Ltd.
www.info-architects.com
(May-2000 – Aug-2004)
Software Technology Innovator,
A division of Sir Syed University of Engg. And Tech.
www.ssuet.edu.pk

4. 
Bachelors of Science (Information
Technology) – 2003
Preston Institute of Management Science and Technology,
Karachi.
www.pimsat-khi.edu.pk

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ITSM (Service Management)
Service Designing
Project Management
Policies, Standards, Change and Problem
Management.
Database Design, Security and
Operations/Infrastructure Management
Teradata Performance Management/Optimization
Database/Data warehousing administration and
data protection
Strong Analytical Skills

6. 
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Oracle - OEM, Data Manager, Storage Manager, Query analyzer, Backup
Utilities, Server Manager, Spotlight for Oracle (By: Quest-Soft) SQL,
PL/SQL, Dev2K, IDS, PL-SQL Developer, TOAD & Spotlight
Teradata - Load/Unload Utilities – FastLoad, MultiLoad, FastExport,
BTEQ, TD Administrator Teradata Manager, SQL Assit, Pmon et.
SQL Server 200x - Enterprise Manager, SQL Server Management Studio,
Spotlight for SQL Server 2005, SQL, T-SQL, TOAD for SQL Server
Application Development – Microsoft .Net, C#, ASP.Net, VB.Net, VBA, VB6
etc.
Server Side Tools/Technologies - Oracle Database Server (8,8i, 9i),
Oracle Application Server SQL Server 200x (DB, SSRS, SSIS, SSAS), IIS,
Tivoli Workload Scheduler (TWS by IBM)
Designing/Planning/Modeling Tools - ER-Win, Visio Professional, MS
Project
Operating Systems - Windows NT (Server/Client), Windows 200x,
Windows XP, Familiar
with UNIX, Linux and TSO Mainframe

7. 
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PMI Certified Project Management
Professional (PMP)
ITIL v3 Intermediate : Capability Stream (Operations Support & Analysis)
ITIL v3 Intermediate: Capability Stream (Planning, Protection & Optimization)
ITIL v3 Foundation
Teradata Certified Master
ISO 20000:2005 LAC Certificate
ITIL
(Certified in OSA & PPO)
ISO/IEC
20000:2005
LAC

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by TERADTA
ITIL Intermediate – (OSA and PPO)
Manage changes in Organization
(www.lums.edu.pk)
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Project Management Professional
Teradata System Performance by Larry Higa.
ISO 20000:2005 Lead Auditor Course

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Analyze business requirement
Analyze existing database structure
Analyze Master Data sources
Define Entities and Attributes
Normalize Master data model
Communication with business and technical team

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Develop Product Specification Document
Design Product Architecture
Analyze Source RDBMS
Analyze Target RDBMS
Repository Data Modeling
Lead prototype development
Prepare development plan

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Master PDM integration
Apply internal standards using ER-Win
Index revision
Maintaining model repository
Generating data definition language (DDL) used to create the
database schema
Creating a model to correspond to each environment
Synchronizing models with database structures
Testing all DDL before deployment.

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Source Feed Analysis
Data Structure design
Teradata Structure Implementation
ETL Load Framework design
strategic automation for Load scripts
Train TMW team on Teradata best practices
Train TMW team on Teradata Utilities

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Transition Planning
Knowledge Transfer tracking
Coordination between off-shore team and SMEs for
Knowledge Transition
Technical Hands on for Application Management
Customer Expectation Management
Financial Tracking
Coordination between Teradata, Customer and other
vendors for Knowledge Transition
Day-to-day operations management.
SLA reviews and reporting.
Cross functional communication.
Coordination and Requirement Analysis with Business
Users.

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Creating and executing project work plans and revises as
appropriate to meet changing as per needs and
requirements.
Change Management (Data model and ETL Design reviews)
Capacity Planning and Management.
Day-to-day operations management.
SLA reviews and reporting.
Cross functional communication.
Coordination and Requirement Analysis with Business
Users.
Identify NSA (New Service Areas) and develop new service
product packages for customers
Manage day-to-day client interaction.
Expectations management.

15. 
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Worked as Project and Service Manager for EMEA Managed Service Project in
Teradata GCC. Main responsibilities include:
Lead Project Health Checks/Audits for all Off-shore projects
Service Governance in:
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Incident Management
Change Management
Problem Management
Service Request Management
Knowledge Management
Define/Refine ITSM process (ITIL & ISO20000) for Organization
Developed complex ITIL and ISO-20000 Assessment Tool using Excel & VBA
SWOT (Strength, Weakness, Opportunities, Threats) and Gap Analysis
Identify NSA (New Service Areas) and develop new service product packages for
customers
Prepare internal Cost and Price comparison
Cost and Benefit analysis for customers for new service products offers
Define/Review SLA for existing services and New Service Areas
Designing Service Review and Project health check Framework (for new and
existing services)
IT Service Governance (ITIL & ISO20000)

16. Worked onsite in Singapore as a DWH Project Lead/Manager.
Main duties were
 Communication with overseas teams.
 Teradata Team and Project Management.
 Internal and External reporting
 Costing, Activities Tracking and Financial Forecasting
 Provide SWOT (Strength, Weakness, Opportunities, Threats)
Analysis to Management
 Identify/Apply ITSM best and good practices
 Rollouts and production migration/deployment management
 Operations Management (36 + 5 Teradata Node System)
 Teradata performance monitoring for daily loads.
 Implement physical database design & tuning solutions.
 Developed and Implement Change, Incident and Problem
Management Process.
 IBM Main frame AIX, UNIX shell scripting, JCL.

17. Major duties were:
 Identify Data Problems
 Coordinate with Overseas Team
 Prepare Business Rules and Define Data
Quality (pre-transformation) rules
 Sample Test of data quality rules
 Data Quality reporting

18. As a Teradata Migration Specialist, migrated Call
Centre MIS data form SQL Server 2000/5 to
enterprise Teradata Data Warehouse.
Responsibilities included:
 Design and Deploy Physical Data Model based on
Logical Model extensions
 Define database tables and views
 Design Transformation using SSIS DTS Packages,
FastLoad, BTeq etc.
 Testing and implementation into production
 Performance Bench Marking

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As Implementation Specialist developed and
implemented a Data Quality Scorecard
application.
The application used Business Objects front end
reports running against a Teradata Data
Warehouse.
Responsibilities include:
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Requirement gathering
Requirement analysis
Database view coding
Query designing
Testing and Performance Optimization.

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Worked as a DWH DBA, Responsibilities
include Query optimization, Skew analysis,
Data Migration, Table Level Rebuilds,
Managing Roles and Profiles, SLA
maintenance, Multi Valued Compression for
Large tables, Performance optimization and
other value addition tasks.

21. 
Burraq Telecom, Islamabad
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Avis/Budget Rent a Car {Cendant group USA} (Oracle)
(Oracle and SQL Server
200x)
Worked for them as DBA for SQL Server 2005 including
all available services (SSIS, SSAS, SSDB, SSRS etc.),
Planed Backup strategies and integration of deployed
products with Oracle and SQL Server 2005.
Worked as Database Administrator for Oracle, daily ETL
batch operations and production support for Cendant
group of companies USA, I have been involved in ETL
testing and implementation phase with rest of the DW
Team and closely worked with DW Architects and
Warehouse Administrator (Senior DBAs).

22. Worked as Software Engineering and Database administrator role for Oracle technologies in
parallel for various clients including SSUET (Sir Syed University), Mudarba Financials and
Internet Credit Card. Major project I deployed in SSUET as Sr. Software Engineer and DBA are
below.
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 Financial Accounting System
 Library Information System
 Test Papers and Test Management System
 Web based catalog for Library
 Student Information System
 Examination System
 Fees Management System
 Admission System
 Payroll Management System
 Barcode Attendance System integrated with Payroll Management System.
 Human Resource Management System (integrated with Barcode attendance system)
Projects Completed For clients:
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Financial Package for First Paramount Modaraba.
This project is specially designed and developed for special reporting of Modaraba Leasing.
Billing System including Voucher/GL System of Internet Credit Card Pvt. Ltd. Karachi
Pakistan. (Desktop Application + Web Based Application for customers and merchants)
Library Information System of Al-Ghurair University (U.A.E.).
Student Information System of Al-Ghurair University (U.A.E.).