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WANT TO BE THE LUNCH
OR THE LION?
Hunting for Better Core, IT and FinTech Deals
2
AARON SILVA
CEO of Paladin fs & The Golden Contract Coalition
Professional Negotiator & Industry Disrupter
$108 Million in Merger
Value Accretion
$346 Million in
Cost Reduction
138 Wins / 0 Losses
Paladin Blue Book
Launched June 2016
Group “Offensive”
Negotiations
100+ Institutions
$500 Billion + 30 years
IT Contract Negotiations
Aaron Silva
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com
3
The future of banking is here –
like it or not.
Why are we still dealing with
legacy cores and their one-sided
deals?
How can we prepare my bank for
fintech?
A CHANGING LANDSCAPE
Aaron Silva
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com
4
SMALL TO MIDSIZE BANKS ARE UNDER SEVERE PRESSURE
Smaller banks are being squeezed by big banks, big tech and fintech
In a Year of Tremendous Growth
Community Banks have Underperformed
Relative to Midsize and Large Banks
Large Banks Dominate FinTech Investment
8.74%
13.20%
15.75%
18.56%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
Community Banks S&P 500 Midsize Banks Large Banks
HOW CAN COMMUNITY BANKS COMPETE AGAINST SCALE, CUSTOMERS AND TECHNOLOGY?
5
9.15% 8.77%
10.71%
0.30%
3.75%
15.08%
13.75%
19.76%
12.78%
8.67%
2015 2016 2017 2018 2019
PercentIncrease
Total Non Interest Expense Data Processing Expense
TECHNOLOGY & RISING
Technology cost rising faster than other non-interest expenses
Source: Financial Information Systems
Core IT
Solution Market
Competitiveness
6
ANTIQUE SOFTWARE AND INFRASTRUCTURE
5 Core IT suppliers own the banking technology industry.
Lack of innovation combined with
…are crippling smaller financial institutions.
Long implementation processes Ridiculously high fees Long term, one-sided contracts
Fintech companies have difficulties to integrate to the legacy stack This can be addressed without converting to a new core
7
2019 FINANCIAL CANTOR FITZGERALD, EVERCORE AND
CITADEL RESEARCH
FIS Fiserv Jack Henry
Free Cash Flow $1.5 Billion (+$37M) $1.2 Billion (-$20M) $230 Million (-$25M)
Capital Expenditures 1% of revenue 6% of revenue 4% of revenue
Product Development 6% of revenue 3% of revenue 8% of revenue
Focus • Data center consolidation
• Cloud strategy
• Modernization of
omnichannel and digital
banking solutions
• User experience updates
• Enhancements to platforms
• Payments integration
• Digital solutions
• Card Processing platform
migration
• Treasury management
• JHA Payments Hub
• Open banking strategy
Information redacted for confidentiality purposes.
Please contact info@paladin-fs.com for full version.
8
COMPETITIVE TECHNOLOGY “CHASM” IS LARGE
Friendly FinTech is moving to fill the IT CHASM created by Legacy Core & IT
Loan
Origination
Systems
Robot
Process
Automation
Online
Banking
Artificial
Intelligence
Advanced
Payments
Mobile
Banking
Decision
Intelligence
Block
Chain
Voice
Banking
Chat
BOTs
Crypto-
Currencies
IT CHASM
9
LEGACY CORE IT TECHNOLOGY
INTENTIONALLY LIMIT FUTURE COMPETITIVENESS
RESULT:
SMALL INSTITUTIONS ARE UNABLE TO COMPETE
WITH LARGER COMPETITORS
N
O
O
PEN
APIs
Information redacted for confidentiality purposes.
Please contact info@paladin-fs.com for full version.
10
LEGACY CORE IT CONTRACTS
INTENTIONALLY LIMIT FUTURE COMPETITIVENESS
RESULT:
SMALL INSTITUTIONS ARE UNABLE TO COMPETE
WITH LARGER COMPETITORS
Alternative Competitive Suppliers
Fintech Suppliers & Solutions
Incentives for Innovation (The IT GAP)
Fair Market Pricing
Information redacted for confidentiality purposes.
Please contact info@paladin-fs.com for full version.
11
BARRIERS TO FINTECH ACCESS
Contractual and Financial Penalties designed by Legacy Core IT Suppliers
Your Data
12
NO MESSIAH (YET)
12
CORE
1. Pent up demand
2. Lack of take-away capital
3. Risk of change
13
In Market / Proven
In Market / Unproven Pre Market / Unproven
Pre Market / Proven*
NO MESSIAH (YET)
Cores
*Not proven in U.S. market.
Information redacted for confidentiality purposes.
Please contact info@paladin-fs.com for full version.
14
PREPARE FOR FINTECH ADOPTION
Educate your executive team and board of
directors.
Assess your technology stack.
Determine where fintech can help.
Develop a 3-5 year fintech innovation plan.
DE-HANDCUFF FROM LEGACY CORE
Restructure Core & IT contracts to lower barriers
to access of competitive Fintech suppliers.
Repurpose cost savings toward Fintech initiatives.
Build / buy data warehouse to create abstraction layer.
Develop 3-year roadmap to migrate 80% of
customers to online and mobile.
TWO PRONGED FINTECH ATTACK
Information redacted for confidentiality purposes.
Please contact info@paladin-fs.com for full version.
15
WHERE CAN A BANK START THEIR FINTECH PLANNING?
Omnichannel Mobile-first Specialty / Niche Failure
16
THE OMNICHANNEL VIEW
IoT Devices
Voice-Enabled (Alexa, Google, Siri, etc.)
Wearables
Mobile/Tablet
Desktop/Online
Social Media
ATM/ITMCall Center
Messaging/Chat
Text/Chatbot
Relationship Manager
Branch Teller
Third-Party Partnerships
Aaron Silva
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com
17
THE MOBILE-FIRST VIEW
IoT Devices
Voice-Enabled
(Alexa, Google, Siri, etc.)
Wearables
Mobile/Tablet
Social Media
Desktop/Online
ATM/ITM
Call Center
Messaging/Chat
Text/Chatbot
Relationship Manager
Branch Teller
Third-Party Partnerships
Aaron Silva
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com
18
THE RISE OF CHATBOTS
19
CONNECTING - UMPQUA
20
BE THE LION
NOT THE LUNCH
NEVER let your trust for
a vendor get in the way
of your critical thinking,
business sense and
fiduciary responsibility.
Your vendor will NEVER
volunteer something that
benefits you more than
them – you have to
know what to ask for.
NEVER go into a
multi-year, multi-million
dollar negotiation
without doing your
research and having
hard market intelligence
in your pocket before the
negotiation!
Aaron Silva
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com
21
FREE, NO STRINGS ATTACHED CONTRACT RISK & COST ASSESSMENT
EMAIL US
Call Us: 877.746.4859
info@paladin-fs.com
3 Current Invoices
+ Contracts
Completely
Confidential
No Cost
No Obligation
22
Join now
@ GoldenContract.com
The only national banking coalition fighting for a fair deal against legacy Core IT and fintech vendors.
paladin-fs.com goldencontract.com
THANK YOU
Aaron Silva
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com

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Lunch With Lions - ABA July 2020

  • 1. WANT TO BE THE LUNCH OR THE LION? Hunting for Better Core, IT and FinTech Deals
  • 2. 2 AARON SILVA CEO of Paladin fs & The Golden Contract Coalition Professional Negotiator & Industry Disrupter $108 Million in Merger Value Accretion $346 Million in Cost Reduction 138 Wins / 0 Losses Paladin Blue Book Launched June 2016 Group “Offensive” Negotiations 100+ Institutions $500 Billion + 30 years IT Contract Negotiations Aaron Silva 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com
  • 3. 3 The future of banking is here – like it or not. Why are we still dealing with legacy cores and their one-sided deals? How can we prepare my bank for fintech? A CHANGING LANDSCAPE Aaron Silva 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com
  • 4. 4 SMALL TO MIDSIZE BANKS ARE UNDER SEVERE PRESSURE Smaller banks are being squeezed by big banks, big tech and fintech In a Year of Tremendous Growth Community Banks have Underperformed Relative to Midsize and Large Banks Large Banks Dominate FinTech Investment 8.74% 13.20% 15.75% 18.56% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% Community Banks S&P 500 Midsize Banks Large Banks HOW CAN COMMUNITY BANKS COMPETE AGAINST SCALE, CUSTOMERS AND TECHNOLOGY?
  • 5. 5 9.15% 8.77% 10.71% 0.30% 3.75% 15.08% 13.75% 19.76% 12.78% 8.67% 2015 2016 2017 2018 2019 PercentIncrease Total Non Interest Expense Data Processing Expense TECHNOLOGY & RISING Technology cost rising faster than other non-interest expenses Source: Financial Information Systems Core IT Solution Market Competitiveness
  • 6. 6 ANTIQUE SOFTWARE AND INFRASTRUCTURE 5 Core IT suppliers own the banking technology industry. Lack of innovation combined with …are crippling smaller financial institutions. Long implementation processes Ridiculously high fees Long term, one-sided contracts Fintech companies have difficulties to integrate to the legacy stack This can be addressed without converting to a new core
  • 7. 7 2019 FINANCIAL CANTOR FITZGERALD, EVERCORE AND CITADEL RESEARCH FIS Fiserv Jack Henry Free Cash Flow $1.5 Billion (+$37M) $1.2 Billion (-$20M) $230 Million (-$25M) Capital Expenditures 1% of revenue 6% of revenue 4% of revenue Product Development 6% of revenue 3% of revenue 8% of revenue Focus • Data center consolidation • Cloud strategy • Modernization of omnichannel and digital banking solutions • User experience updates • Enhancements to platforms • Payments integration • Digital solutions • Card Processing platform migration • Treasury management • JHA Payments Hub • Open banking strategy Information redacted for confidentiality purposes. Please contact info@paladin-fs.com for full version.
  • 8. 8 COMPETITIVE TECHNOLOGY “CHASM” IS LARGE Friendly FinTech is moving to fill the IT CHASM created by Legacy Core & IT Loan Origination Systems Robot Process Automation Online Banking Artificial Intelligence Advanced Payments Mobile Banking Decision Intelligence Block Chain Voice Banking Chat BOTs Crypto- Currencies IT CHASM
  • 9. 9 LEGACY CORE IT TECHNOLOGY INTENTIONALLY LIMIT FUTURE COMPETITIVENESS RESULT: SMALL INSTITUTIONS ARE UNABLE TO COMPETE WITH LARGER COMPETITORS N O O PEN APIs Information redacted for confidentiality purposes. Please contact info@paladin-fs.com for full version.
  • 10. 10 LEGACY CORE IT CONTRACTS INTENTIONALLY LIMIT FUTURE COMPETITIVENESS RESULT: SMALL INSTITUTIONS ARE UNABLE TO COMPETE WITH LARGER COMPETITORS Alternative Competitive Suppliers Fintech Suppliers & Solutions Incentives for Innovation (The IT GAP) Fair Market Pricing Information redacted for confidentiality purposes. Please contact info@paladin-fs.com for full version.
  • 11. 11 BARRIERS TO FINTECH ACCESS Contractual and Financial Penalties designed by Legacy Core IT Suppliers Your Data
  • 12. 12 NO MESSIAH (YET) 12 CORE 1. Pent up demand 2. Lack of take-away capital 3. Risk of change
  • 13. 13 In Market / Proven In Market / Unproven Pre Market / Unproven Pre Market / Proven* NO MESSIAH (YET) Cores *Not proven in U.S. market. Information redacted for confidentiality purposes. Please contact info@paladin-fs.com for full version.
  • 14. 14 PREPARE FOR FINTECH ADOPTION Educate your executive team and board of directors. Assess your technology stack. Determine where fintech can help. Develop a 3-5 year fintech innovation plan. DE-HANDCUFF FROM LEGACY CORE Restructure Core & IT contracts to lower barriers to access of competitive Fintech suppliers. Repurpose cost savings toward Fintech initiatives. Build / buy data warehouse to create abstraction layer. Develop 3-year roadmap to migrate 80% of customers to online and mobile. TWO PRONGED FINTECH ATTACK Information redacted for confidentiality purposes. Please contact info@paladin-fs.com for full version.
  • 15. 15 WHERE CAN A BANK START THEIR FINTECH PLANNING? Omnichannel Mobile-first Specialty / Niche Failure
  • 16. 16 THE OMNICHANNEL VIEW IoT Devices Voice-Enabled (Alexa, Google, Siri, etc.) Wearables Mobile/Tablet Desktop/Online Social Media ATM/ITMCall Center Messaging/Chat Text/Chatbot Relationship Manager Branch Teller Third-Party Partnerships Aaron Silva 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com
  • 17. 17 THE MOBILE-FIRST VIEW IoT Devices Voice-Enabled (Alexa, Google, Siri, etc.) Wearables Mobile/Tablet Social Media Desktop/Online ATM/ITM Call Center Messaging/Chat Text/Chatbot Relationship Manager Branch Teller Third-Party Partnerships Aaron Silva 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com
  • 18. 18 THE RISE OF CHATBOTS
  • 20. 20 BE THE LION NOT THE LUNCH NEVER let your trust for a vendor get in the way of your critical thinking, business sense and fiduciary responsibility. Your vendor will NEVER volunteer something that benefits you more than them – you have to know what to ask for. NEVER go into a multi-year, multi-million dollar negotiation without doing your research and having hard market intelligence in your pocket before the negotiation! Aaron Silva 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com
  • 21. 21 FREE, NO STRINGS ATTACHED CONTRACT RISK & COST ASSESSMENT EMAIL US Call Us: 877.746.4859 info@paladin-fs.com 3 Current Invoices + Contracts Completely Confidential No Cost No Obligation
  • 22. 22 Join now @ GoldenContract.com The only national banking coalition fighting for a fair deal against legacy Core IT and fintech vendors.
  • 23. paladin-fs.com goldencontract.com THANK YOU Aaron Silva 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com