Lucas Carter received numerous positive customer reviews for his work as a customer service representative at SCG Customer Reviews. Reviewers praised Lucas for being patient, helpful in explaining processes, and ensuring customers understood their documents and transactions. Customers commented that Lucas made the processes easy and reassured them. Many reviewers said they would recommend Lucas and the services of SCG Customer Reviews to others.

1. Lucas Carter: SCG Customer Reviews
5 out of 5 stars
Sandra B - December 31, 2015
Lucas Carter is a great customer service rep. He helpedme andmyhusbandto understandthe process andexplainall the document. He hasbeen
so patience
5 out of 5 stars
Kristi D - December 31, 2015
Veryprofessional. Lucasmade me feel welcome andassuredme that theycouldhelp. Within 2 days of sending inmypaperwork theyhad already
startedthe process to domygarnishment andset upnew payments withthe DOE. I would highlyrecommend.
5 out of 5 stars
Susan C - February 17, 2016
Lucas Carter was extremelyhelpful, and understanding. His patience and reassurance made mytransactioneasy. I willrecommendthis programto
others.
5 out of 5 stars
Carol G - November 23, 2015
At first it was difficult but Lucasexplainedit to the verydetail I feel comfortable with mydecision.
5 out of 5 stars
Trent S - November 13, 2015
Awesome! Lucas Carter is A+ #1, he is verypatient, concerned, andhas the candoattitude onthe other endof the line. I reallyappreciate his
patience with me.
5 out of 5 stars
Tierra D - November 13, 2015
Everything about it was great. Helpedme 100%. I am thankful. I worked withLucas Carter andhe was great as well... Lovelyyoungman....
4 out of 5 stars
Adis O - September 14, 2015
My student advocate Lucas Carter was amazing. Veryclear andreassuring. I am just starting this journeyandI hope he willremain as myprimary
contact.
5 out of 5 stars
Lisa M - August 9, 2015
The experience wasexceptional, I felt fortunate to findyour organization. Lucas Carter, our contact, wasextremelyresponsive and ultimately
helped us finda solution to our school loanthat was manageable. We were overwhelmedand he wasable to walkme throughthe processand
took over the details andmade it easyfor us to finalize our program. I wouldabsolutelyrecommendyour services to others i nneedof options and
a wayto take actionwith surmounting school loan debt.
5 out of 5 stars
Siera M - June 5, 2015
While I haven't hadanycommunication withanyone for a while, this service is helpingme and the people have been friendly. I had horrible phone
service so Lucaswas kind enoughto helpme witheverything to start the program via email since phone communication wasdifficult. Veryquick
and helpful staff aside fromthat whenI was confusedabout documents! Plus this service is much cheaper thanothers I've encountered and seems
to be more reliable! WhenI finallygot onthe phone withLucas I couldtell it was himbecause hispersonalityis so big eventhroughemail it shined.
5 out of 5 stars
Kelly M - May 13, 2015
I give Lucas a 10 for promptness, reliabilityand most importantlykeepingthe lines ofcommunicationopenvia e-mailsand returned phone calls.
Thanks againfor the reassurance byworkingwith my account;I'mhopeful things will onlyget better.
5 out of 5 stars
Marilyn G - April 28, 2015
Lucas Carter assisted me withrefinancing mystudent loan that wasindefault and arranging a payment I could actuallyafford to pay. His service
and follow-up was outstanding. When I was unsure how something worked and emailed Lucas, he was veryfriendlyand professional andalways
made me feel better. He helped me be ableto sleepat night againandI am verythankful for thisservice andfor Lucas Carter! He deserves a big
raise! Thank you, Lucas! :)
5 out of 5 stars
Helen H - April 16, 2015
Lucas was verypatient & knowledgeable. He always returnedmycalls& emailsverypromptly. He is DEFINITELY anasset to your company! I was
extremelyconcernedabout paying a companyto handle thisfor me however I am EXTREMELY gladI did& so glad I had Lucas as myagent!