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S UCCESS
Profiles of       Burlington oakville eDition




                                                    ®
              investigating concepts of success
                      traDemark anD copyright 1855.948.7779




 The clienT
  always
comes firsT
ThE CliEnT
                alwayS ComES firST
                                              By Heather Navarra, The Write Type




R
Real estate agent
Louise Preston of RE/
MAX Aboutowne
Realty Corp.,
                                                                                                               in their experience
                                                                                                               and knowledge. A
                                                                                                               first-time buyer, for
                                                                                                               example, will have
Brokerage, believes                                                                                            vastly different needs
that information is                                                                                            from empty nesters or
power and that a clear                                                                                         someone coming in from
understanding of the                                                                                           elsewhere. It is important
process of buying                                                                                              to be aware of these
and selling can only                                                                                           and be able to service
work to her clients’                                                                                           everyone according to
advantage. Dedicated                                                                                           their needs.”
and hardworking, she                                                                                           Louise works with RE/
takes her role and her                                                                                         MAX Aboutowne
responsibility towards                                                                                         Realty. With two
each client very                             through which she can put her                                     offices in Oakville and
seriously, pouring her heart and soul        expertise to work for buyers; an SRES            approximately 200 agents serving
into it. “I want my clients to know that     designation, assisting the mature buyers         clients, the agency attracts some of the
I’m in their corner” she says. Her clients   and sellers with their transactions; and         best realtors in the business, promoting
are consistently thrilled with the results   a Relocation Specialist designation from         the entrepreneurial approach among
she helps them achieve.                      the Canadian Employee Relocation                 its agents. “Most of my career was
                                             Council, assisting clients relocating            spent working for fairly high-profile
Licensed in the spring of 2003, Louise       to or from elsewhere. “There are                 companies,” says Louise. “I recognize
has also since earned some important         common needs among those going                   the value of branding, and I feel RE/
designations. She holds an Accredited        through a real estate transaction, but           MAX enjoys one of the highest profiles
Buyer’s Representative designation           there are also some major differences
                                                                         Disclaimer: This document is not intended to solicit already listed properties
                                                                                                             or buyers under buyer agency contracts.
in real estate.                                                                                                    I keep clients
The RE/MAX                                                                                                         abreast of any
network is a great                                                                                                 changes in the
source of referrals                                                                                                market and
throughout Canada                                                                                                  provide feedback
and around the                                                                                                     from agents
world.”                                                                                                            showing their
Balancing her time                                                                                                 home. In turn,
between acting on                                                                                                  they tell me
behalf of buyers                                                                                                   if something
or sellers, Louise                                                                                                 changes in
doesn’t limit herself                                                                                              their life or
to any specific                                                                                                    their goals. In
property type.                                                                                                     this way, we
She has handled                                                                                                    work as a team.
everything from                                                                                                    We are always
condominiums,                                                                                                      on the same
townhouses                                                                                                         page, working
and entry-                                                                                                         towards the
level detached                                                                                                     same goal.”The
homes to high-                                                                                                     personal service
end residential                                                                               Louise offers        is complemented
                                              contacts, using her connections to
properties. The geographic area she                                                      by her strong market knowledge and
                                              market her listings. Louise always
specializes in includes Oakville,                                                        effective negotiation skills, and this
                                              strikes a balance between inundating
Mississauga, Burlington, Milton and                                                      valuable combination sets her apart
                                              contacts with information they are not
Georgetown. Born north of Montreal,                                                      from her competitors. Her success is
                                              interested in and making sure contacts
this fully bilingual realtor can serve                                                   reflected in having consistently achieved
                                              understand that she is active and can
clients in both French and English.                                                      impressive sales levels including the RE/
                                              help whomever they may know who
Louise aims to provide clients with the                                                  MAX 100%, the Platinum Club and
                                              is buying or selling. She also networks
most professional and comprehensive                                                      the coveted Hall of Fame in 2009 for
                                              with other agents. “Agents are very busy
real estate service available. She                                                       career achievement. Additionally, Louise
                                              so personal connections can be the
develops a customized marketing plan                                                     has been among the top 10 producing
                                              key. I participate on agent open house
to sell each property or a step-by-                                                      agents in her office since 2004.But by
                                              tours most mornings, which gives me a
step plan for purchasers. Harnessing                                                     far the greatest compliment Louise
                                              valuable market perspective while also
the power of the Internet as well as                                                     receives is when a client chooses to work
                                              providing an opportunity to connect
advertising in local newspapers, listings                                                with her again or refers her. Indeed,
                                              with fellow agents and share appropriate
get wide exposure on a number of                                                         about 90 percent of business now
                                              information.” Supplementing this,
websites including REALTOR.CA,                                                           comes from repeat and referred clients,
                                              Louise sends out mailings to the
REMAXABOUTOWNE.CA and                                                                    a clear indicator that clients are pleased.
                                              neighbourhood, in addition to hosting
her professionally-designed website at                                                   “I build my business by referrals,”
                                              open house events for agents and the
WWW.LOUISEPRESTON.CA which                                                               says Louise, “so I want my clients to
                                              public.
also contains informative resources for                                                  recommend me to their friends and
                                              “I take advantage of all the tools
both buyers and sellers on related topics                                                family because they appreciated the
                                              available to do the most thorough job
such as mortgages, home inspections                                                      level of service I provided them. I enjoy
                                              possible for my clients,” says Louise.
and insurance. Louise has embraced the                                                   the people aspect of this business. Of
                                              “I help people buy or sell their most
social network era and can be found on                                                   course, it’s about the transaction and
                                              important investment. I don’t take that
Facebook and LinkedIn, both excellent                                                    making sure no detail is overlooked,
                                              lightly. I am very customer-oriented.
sources of information for buyers and                                                    but it’s also about people.” Louise’s
                                              I believe I need to be creative in my
sellers alike.                                                                           long-term focus is to provide such
                                              approach, as one often has to read
But this proactive agent does more                                                       exceptional service that her business
                                              between the lines of what people
than just advertise. In order to get                                                     runs completely on repeat business and
                                              are saying. I have to listen to their
listings sold, she undertakes extensive                                                  referrals.
                                              needs carefully and make appropriate
networking to her database of                                                            Clients Jacques and Michèle write,
                                              suggestions. Communication is key:
Trademark and Copyright Owned by Profiles of Success 1-855-948-7779
“Admittedly it is not easy to find the      happy. I am very thorough; I walk them      am always looking out for them.”
right real estate professional and we can   through the process in detail, to ensure    Another focus item for Louise is giving
only pride ourselves for having selected    they are comfortable. I am with them        back to the industry. In the past, she has
you. As a matter of fact, of all the real   every step of the way. My inspiration       been active on the MLS Committee for
estate professionals we have worked with    comes from helping clients reach their      the Oakville Milton District Real Estate
throughout the years you are, by far, the   goals.”                                     Board, as well as on the MLS Rules and
one who gave us the most satisfactory       Ongoing education ensures Louise            Regulations Task Force (an offshoot
performance and results. ... We do not      can serve clients well and is a focus for   of the Committee). Both Louise and
hesitate to strongly recommend your         her, above and beyond that required to      RE/MAX are also very involved in the
professional services. The combination      maintain her licensing. Strong in her       community. “I was on the committee
of your knowledge of the market, your       convictions, Louise brings integrity to     that organized a RE/MAX golf
hard work and availability as well as       her role. “I am very loyal to my clients.   tournament benefiting Habitat for
your solid experience of the real estate    They understand I’m on their side.          Humanity, and I participated in the
industry makes you a winner, to the         Even after the transaction is complete, I   Heart & Stroke ‘Big Bike Ride’. I have
delight and benefit of your clients.”       regularly email clients with information    sponsored a local junior baseball team
“My primary goal is to make my clients      about changes in their neighbourhood. I     since 2007 as well as my daughter’s
                                                                                        high school swim team.” In 2011,
                                                                                        Louise became a member of the
                                                                                        organizing committee for an annual
                                                                                        golf tournament benefiting The Halton
                                                                                        Women’s Place, a shelter serving women
                                                                                        and children in abusive situations.
                                                                                        Dependable and trustworthy, it’s clear
                                                                                        that Louise thoroughly enjoys people,
                                                                                        finding great satisfaction in achieving
                                                                                        her clients’ goals. Louise’s loyal clients
                                                                                        often become friends. “When I first
                                                                                        started, my broker gave me an article
                                                                                        titled ‘It’s not about you; it’s about
                                                                                        them’. That really summarizes how I feel
                                                                                        about the business and how I strive to
                                                                                        be. The essence is, if you look after your
                                                                                        clients’ interests, the rest takes care of
                                                                                        itself.”




                                                                                            louise g. preston
                                                                                               Sales Representative
                                                                                         re/maX aboutowne
                                                                                            realty corp.,
                                                                                             Brokerage
                                                                                             418 North Service Road E, #2,
                                                                                               Oakville, ON L6H 5R2
                                                                                                Tel 905-842-7000
                                                                                                Fax 905-829-0999
                                                                                                Cell 905-399-2163
                                                                                                www.louisepreston.ca
                                                                                           LOUISE.PRESTON@REMAX.NET

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Louise Preston, Professional Realtor

  • 1. S UCCESS Profiles of Burlington oakville eDition ® investigating concepts of success traDemark anD copyright 1855.948.7779 The clienT always comes firsT
  • 2. ThE CliEnT alwayS ComES firST By Heather Navarra, The Write Type R Real estate agent Louise Preston of RE/ MAX Aboutowne Realty Corp., in their experience and knowledge. A first-time buyer, for example, will have Brokerage, believes vastly different needs that information is from empty nesters or power and that a clear someone coming in from understanding of the elsewhere. It is important process of buying to be aware of these and selling can only and be able to service work to her clients’ everyone according to advantage. Dedicated their needs.” and hardworking, she Louise works with RE/ takes her role and her MAX Aboutowne responsibility towards Realty. With two each client very through which she can put her offices in Oakville and seriously, pouring her heart and soul expertise to work for buyers; an SRES approximately 200 agents serving into it. “I want my clients to know that designation, assisting the mature buyers clients, the agency attracts some of the I’m in their corner” she says. Her clients and sellers with their transactions; and best realtors in the business, promoting are consistently thrilled with the results a Relocation Specialist designation from the entrepreneurial approach among she helps them achieve. the Canadian Employee Relocation its agents. “Most of my career was Council, assisting clients relocating spent working for fairly high-profile Licensed in the spring of 2003, Louise to or from elsewhere. “There are companies,” says Louise. “I recognize has also since earned some important common needs among those going the value of branding, and I feel RE/ designations. She holds an Accredited through a real estate transaction, but MAX enjoys one of the highest profiles Buyer’s Representative designation there are also some major differences Disclaimer: This document is not intended to solicit already listed properties or buyers under buyer agency contracts.
  • 3. in real estate. I keep clients The RE/MAX abreast of any network is a great changes in the source of referrals market and throughout Canada provide feedback and around the from agents world.” showing their Balancing her time home. In turn, between acting on they tell me behalf of buyers if something or sellers, Louise changes in doesn’t limit herself their life or to any specific their goals. In property type. this way, we She has handled work as a team. everything from We are always condominiums, on the same townhouses page, working and entry- towards the level detached same goal.”The homes to high- personal service end residential Louise offers is complemented contacts, using her connections to properties. The geographic area she by her strong market knowledge and market her listings. Louise always specializes in includes Oakville, effective negotiation skills, and this strikes a balance between inundating Mississauga, Burlington, Milton and valuable combination sets her apart contacts with information they are not Georgetown. Born north of Montreal, from her competitors. Her success is interested in and making sure contacts this fully bilingual realtor can serve reflected in having consistently achieved understand that she is active and can clients in both French and English. impressive sales levels including the RE/ help whomever they may know who Louise aims to provide clients with the MAX 100%, the Platinum Club and is buying or selling. She also networks most professional and comprehensive the coveted Hall of Fame in 2009 for with other agents. “Agents are very busy real estate service available. She career achievement. Additionally, Louise so personal connections can be the develops a customized marketing plan has been among the top 10 producing key. I participate on agent open house to sell each property or a step-by- agents in her office since 2004.But by tours most mornings, which gives me a step plan for purchasers. Harnessing far the greatest compliment Louise valuable market perspective while also the power of the Internet as well as receives is when a client chooses to work providing an opportunity to connect advertising in local newspapers, listings with her again or refers her. Indeed, with fellow agents and share appropriate get wide exposure on a number of about 90 percent of business now information.” Supplementing this, websites including REALTOR.CA, comes from repeat and referred clients, Louise sends out mailings to the REMAXABOUTOWNE.CA and a clear indicator that clients are pleased. neighbourhood, in addition to hosting her professionally-designed website at “I build my business by referrals,” open house events for agents and the WWW.LOUISEPRESTON.CA which says Louise, “so I want my clients to public. also contains informative resources for recommend me to their friends and “I take advantage of all the tools both buyers and sellers on related topics family because they appreciated the available to do the most thorough job such as mortgages, home inspections level of service I provided them. I enjoy possible for my clients,” says Louise. and insurance. Louise has embraced the the people aspect of this business. Of “I help people buy or sell their most social network era and can be found on course, it’s about the transaction and important investment. I don’t take that Facebook and LinkedIn, both excellent making sure no detail is overlooked, lightly. I am very customer-oriented. sources of information for buyers and but it’s also about people.” Louise’s I believe I need to be creative in my sellers alike. long-term focus is to provide such approach, as one often has to read But this proactive agent does more exceptional service that her business between the lines of what people than just advertise. In order to get runs completely on repeat business and are saying. I have to listen to their listings sold, she undertakes extensive referrals. needs carefully and make appropriate networking to her database of Clients Jacques and Michèle write, suggestions. Communication is key: Trademark and Copyright Owned by Profiles of Success 1-855-948-7779
  • 4. “Admittedly it is not easy to find the happy. I am very thorough; I walk them am always looking out for them.” right real estate professional and we can through the process in detail, to ensure Another focus item for Louise is giving only pride ourselves for having selected they are comfortable. I am with them back to the industry. In the past, she has you. As a matter of fact, of all the real every step of the way. My inspiration been active on the MLS Committee for estate professionals we have worked with comes from helping clients reach their the Oakville Milton District Real Estate throughout the years you are, by far, the goals.” Board, as well as on the MLS Rules and one who gave us the most satisfactory Ongoing education ensures Louise Regulations Task Force (an offshoot performance and results. ... We do not can serve clients well and is a focus for of the Committee). Both Louise and hesitate to strongly recommend your her, above and beyond that required to RE/MAX are also very involved in the professional services. The combination maintain her licensing. Strong in her community. “I was on the committee of your knowledge of the market, your convictions, Louise brings integrity to that organized a RE/MAX golf hard work and availability as well as her role. “I am very loyal to my clients. tournament benefiting Habitat for your solid experience of the real estate They understand I’m on their side. Humanity, and I participated in the industry makes you a winner, to the Even after the transaction is complete, I Heart & Stroke ‘Big Bike Ride’. I have delight and benefit of your clients.” regularly email clients with information sponsored a local junior baseball team “My primary goal is to make my clients about changes in their neighbourhood. I since 2007 as well as my daughter’s high school swim team.” In 2011, Louise became a member of the organizing committee for an annual golf tournament benefiting The Halton Women’s Place, a shelter serving women and children in abusive situations. Dependable and trustworthy, it’s clear that Louise thoroughly enjoys people, finding great satisfaction in achieving her clients’ goals. Louise’s loyal clients often become friends. “When I first started, my broker gave me an article titled ‘It’s not about you; it’s about them’. That really summarizes how I feel about the business and how I strive to be. The essence is, if you look after your clients’ interests, the rest takes care of itself.” louise g. preston Sales Representative re/maX aboutowne realty corp., Brokerage 418 North Service Road E, #2, Oakville, ON L6H 5R2 Tel 905-842-7000 Fax 905-829-0999 Cell 905-399-2163 www.louisepreston.ca LOUISE.PRESTON@REMAX.NET