Open Source Strategy in Logistics 2015_Henrik Hankedvz-d-nl-log-conference.pdf
Loss of Employee Loyalty in a Changing World
1. Loss of employee loyalty in a changing worldLoss of employee loyalty in a changing world
Steve Anderson – IT Partner EMEA, Davis Langdon LLP
steve.anderson@davislangdon.com
2. STEVE
ANDERSON
Over 15 years working in IT
Held in a variety of technical roles before rising into
management – currently studying for my MBA
Worked across many sectors including engineering,
manufacturing, transport, retail, high-tech,
management consultancy, finance, construction and
business services
A ‘turn-around’ CIO
3. WHAT WE
ARE
Davis Langdon is a multi disciplinary firm of client focused
specialists, highly experienced in all areas of the built
environment, with an in-depth knowledge of procurement,
development, finance and construction delivery processes.
4. WHERE WE
ARE
Davis Langdon are established in all major economic
clusters, nationally and internationally
QATAR
DUBAI
BAHRAIN
LEBANON
BRUNEI
CHINA
HONG KONG
MALAYSIA
PHILIPPINES
SINGAPORE
THAILAND
VIETNAM
AUSTRALIA
NEW ZEALAND
SOUTH AFRICA
BOTSWA
NA
USA
SPAIN
POLAND
FRANCE
ENGLAND
SCOTLAND
WALES
EGYPT
KOREA
WEST AFRICA EAST AFRICA
IRELAND
CZECH REPUBLIC
Global reachGlobal reach Local deliveryLocal delivery
Europe/ Middle East
Offices: 33
Staff: 1350
Asia Pacific
Offices: 18
Staff: 960
Australasia
Offices: 13
Staff: 170
Africa
Offices: 14
Staff: 160
USA
Offices: 6
Staff: 60
5. A (RAPIDLY) CHANGING WORLD …
Global issues
Security, security, security…
11th
September 2001
Secularism
Terrorism
War
Capitalism
Globalisation
Business issues
Industrialisation
Nationalisation
Privatisation
Re-engineering
De-layering
Empowerment
Outsourcing
Off-shoring
6. BUSINESS SECURITY
NEEDS
Protect data – loss, integrity, access
Backups & archiving
Anti-virus & anti-malware
Network access & authentication
Technology is the answer?
Intellectual property – the lost promise of KM
The bottom line…
No such thing as absolute security – manage imperfections
Unlimited potential for investing in IT ‘solutions’ – cost vs. risk
YOU (human beings) are the weakest link!
7. INDUSTRY OPINION
“Insiders, not crooks, still biggest
security threat” – 27 Aug 2004
“Insiders, not crooks, still biggest
security threat” – 27 Aug 2004
“You are still the weakest
security link” – 5 Aug 2004
“You are still the weakest
security link” – 5 Aug 2004
“Greatest security risk: Social
engineering, says Gartner” – 1 Nov
2004
“Greatest security risk: Social
engineering, says Gartner” – 1 Nov
2004
8. IMPACT ON EMPLOYEE LOYALTY?
Trust – rise of redundancy and illusion of job security
Transience – multiple jobs and even careers the norm
Footloose – greater mobility and location flexibility
Skills – birth of knowledge/information worker
Knowledge – recognised as key competitive factor
Intellectual property – how is this managed/controlled
Culture – “herding cats” or “nailing jelly to a wall”
Conclusion – loyalty is a product of motivation
9. THE HUMAN FACTOR
“to really screw it up you need… a human being”
Ignorance is bliss … but not an excuse
Ineffective security
Security is obstructive – busy, busy, busy
Security is anti-social – trust no-one
Security is inhuman – more than a number
Security is oppressive – police state
Make it automatic, simple and painless
Taking it seriously – the real motivators
11. INDUSTRY OPINION
“Companies still fail to take
security seriously” – 6 Sep 2004
“Companies still fail to take
security seriously” – 6 Sep 2004
“IT security culture must start from
the top” – 23 Sep 2004
“IT security culture must start from
the top” – 23 Sep 2004
13. SUMMARY
Change today is inevitable – become adaptable
Focus on real business risk – balance against cost
Effective security is 20% technology & 80%
leadership – beware the security ‘arms race’
Key management elements
Understand, accept and accommodate the human factor
Raise awareness and educate continually
Encourage the appropriate behaviours through leadership
Design practical policies – monitor and police (soft)
Keep it current and applicable