SlideShare a Scribd company logo
September 16, 2015
Re: Recommendation for Kimberly Payne
Dear Hiring Manager:
I was initially impressed with Kimberly Payne’s enthusiasm, communication skills and professional
demeanor when I hired her seven years ago as a front office coordinator at Bibb Medical Care. During the
three years she reported to me (I had moved on to another company), she consistently demonstrated all of
these qualities and more, and I heartily endorse her for any management/coordinator position.
Kimberly is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated patients is
unparalleled, and it is because of her excellence in this area that I repeatedly asked her to mentor new
employees in the triage department. Kimberly multitasks effectively and is able to handle a high-volume
workload. She consistently met or surpassed all weekly assignments, tasks, and her daily written reports
were accurate and thorough.
Of particular value to me as a former front office coordinator was Kimberly’s team player mind-set,
enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to
exceeding patient’s expectations. I regularly received unsolicited praise from patients commending
Kimberly’s outstanding level of service, professionalism and follow-through.
Organized and diligent, Kimberly quickly learned technology systems and software that were unfamiliar
to her when she first started with Bibb Medical Care,and she also attended optional professional-
development seminars offered through the company.
Kimberly is a hardworking, top-performing management professional. She has my highest
recommendation, and I am happy to furnish more details if you would like additional information.
Sincerely,
Denita Jones
Bibb Medical Care (Former Human Resource Manager)
404-662-0503

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LOR Bibb 2

  • 1. September 16, 2015 Re: Recommendation for Kimberly Payne Dear Hiring Manager: I was initially impressed with Kimberly Payne’s enthusiasm, communication skills and professional demeanor when I hired her seven years ago as a front office coordinator at Bibb Medical Care. During the three years she reported to me (I had moved on to another company), she consistently demonstrated all of these qualities and more, and I heartily endorse her for any management/coordinator position. Kimberly is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated patients is unparalleled, and it is because of her excellence in this area that I repeatedly asked her to mentor new employees in the triage department. Kimberly multitasks effectively and is able to handle a high-volume workload. She consistently met or surpassed all weekly assignments, tasks, and her daily written reports were accurate and thorough. Of particular value to me as a former front office coordinator was Kimberly’s team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding patient’s expectations. I regularly received unsolicited praise from patients commending Kimberly’s outstanding level of service, professionalism and follow-through. Organized and diligent, Kimberly quickly learned technology systems and software that were unfamiliar to her when she first started with Bibb Medical Care,and she also attended optional professional- development seminars offered through the company. Kimberly is a hardworking, top-performing management professional. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. Sincerely, Denita Jones Bibb Medical Care (Former Human Resource Manager) 404-662-0503