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November 2013 
Look East! 
Opportunities in the Chinese Market
China is in the midst of a digital revolution. During the course of 2013, the number of active 
smart devices grew from 380 million to 700 million.1 
On Singles Day, the e-commerce marketplaces Taobao and Tmall posted more than 
RMB 36 billion (almost US$6 billion) in sales in just 24 hours. Some five billion daily 
searches are made through Baidu, and hundreds of millions communicate via WeChat, 
Tencent’s mobile messaging app. Now with 632 million users (and counting) the internet is 
fundamentally altering the fabric of daily life in China.2 
1. McKinsey Global Institute 
2. China’s digital transformation: The Internet’s impact on productivity and growth
What is happening in China 
• New government means new rules and structure. 
• Major crackdown on corruption across the country. 
• Pollution is a real issue in China.
Property value in China 
• Chinese citizens are restricted to purchasing one house. 
• Cost of purchasing property has increased at a rate that consumers cannot keep up with. 
• Property is purchased on a 70 year lease. 
• Lately, some developments have started to discount their pricing which is creating panic 
around pricing and value, plus the one purchase house rule has been lifted in 3 provinces so 
far to increase sales.
The great 
firewall 
The great firewall separates the Chinese internet from the 
west. Facebook, Twitter, Youtube and Vimeo are blocked 
in China. Unique Chinese Social Media sites are 
- Weibo 
- WeChat 
- Youku 
- RenRen
The 3 types of Chinese buyers are buying Australian property for: 
Investment Education Migration 
They typically borrow about 70% of the purchase price through an Australian bank 
Average sale price is around $685,000
2013 Immigration numbers 
There were an additional 394,200 new residents in Australia over the past 
year, 60% of which can be attributed to net overseas migration. 
Chinese migrants are the second most populous at 17,790 
New Zealand was number 1 at 28,750 
While movements from India (17,520) the UK (12,100), Philippines (6,760) 
and South Africa (4,750) are also large drivers of the migration flow. 
Source RP Data
Emigration destinations 
The US and Canada are the top choices 
for investment immigration. Los Angeles, 
San Francisco and Vancouver are the 
most desirable cities. 
Immigration and the Chinese HNWI 2014 report
Most desirable cities 
The US is the first choice for overseas 
property investment, with 60%, followed 
by Canada and Europe, with 22% and 7% 
respectively. Los Angeles, San Francisco 
and Vancouver are the top 3 cities for 
buying property abroad. 
Immigration and the Chinese HNWI 2014 report
Education 
Top 10 International Education 
Destinations in 2013 
Source: Hurun Report, Chinese Luxury Consumer Survey 2013
New property 
• 1 in 6 new properties are sold to a foreign buyer 
• Average sale price is around $685,000 
• Chinese developers will build 50% of all new apartments that are planned to be built in Melbourne 
and 36% in Sydney 
• Foreign developers see Australia as a stable economy and a safe place to do business 
• Project marketers charge around 3% to 6% for some projects
Second hand listings 
• The issue has been commission rates payable on second hand properties. 
• The Australian newspaper recently reported that the FIRB has failed to prosecute any foreign buyer 
for breaching the foreign ownership rules and there have been no prosecutions since 2010. 
• It is very hard to get clear statistics on the total number of second hand properties. 
• Overseas students studying here are buying property for family and friends. 
• Overseas Chinese consumers are buying property directly via family and friends living in Australia.
Why China? 
Chinese investment in residential real estate 
grew to $5.9 billion and makes up more than 
half of foreign investments in Australia.
How do you find and service Chinese buyers? 
• Load your properties on to China focused property portals 
• Open an office to direct markets via newspapers and databases 
• Use a network or project marketer to sell on your behalf 
• Set up a internal team in Australia that focuses on Asia 
• Target Chinese consumers here in Australia 
Note: Almost all enquire from myfun.com, the consumer asks for a mandarin speaking agent
Why Australia?
Why Australia? 
• Clean air. 
• Good food and services. 
• Stable government. 
• Country with a high level of natural resources. 
• There are already 1 million Chinese living in Australia , this makes Australian property a very 
secure investment for the Chinese buyer.
Investment 
• Good long term capital growth 
• Good yields 
• Good supply and demand 
• Freehold title 
• Good macroeconomics in Australia 
• Australia has established itself as a good brand
Purchasing in Australia 
Overseas buyers are allowed to purchase the following: 
• New apartments that have not been lived in 
• New house and land packages 
• Individual land lots 
• Commercial property up to AUD $54,000,000* 
• Rural property that is income producing 
• If you are on a study or working visa, you are permitted to purchase second hand property 
* Other properties or higher values for commercial property can be purchased if approved by the FIRB.
President Obama 
passed legislation that 
requires people gaining a 
US green card to 
disclose all their sources 
of global income.
China fast facts
Hurun Report estimates China’s staggering 
wealth to consist of around 11,800 Chinese 
billionaires,767,000 super-rich (10 million or 
more), and 3.99 millionaires. 
Hurun Report Immigration & The Chinese HNWI 2014 
Amazingly, some 89% of Chinese billionaires 
are self-made. 
Wealth-X and UBS Billionaire Census 2013
15% of wealthy Chinese with US$10 million 
(that’s over 10,000 millionaires!) allocate 60% 
of their total assets to property investments, 
and 93% of China’s wealthy are more likely to 
make a legacy home purchase worth US$1 – 
US$3 million for the family. 
Sotheby’s International Realty Luxury Lifestyle Report
Overseas asset allocation 
On average, overseas investments accounted 
for 16% of their total wealth. 8% have put more 
than 50% of their wealth overseas. For more 
than 70% of those surveyed, overseas 
investments accounted for less than 20% or 
less of their total wealth. 
Immigration and the Chinese HNWI 2014 report
Reasons for investing abroad 
Asset diversification was the most common 
reason given for investing abroad with 19.8%, 
followed closely by children’s education with 
19.4%. Investing in the hope of being able to 
emigrate accounted for 16%, retirement nest 
egg for 11% 
Immigration and the Chinese HNWI 2014 report
Population of China 
1,351,130,000 
which is almost 
19% 
of the world’s population
China has the largest 
internet population 
in the world 
596,000,000
That’s almost 
6 times 
the entire Australian population
And it’s growing by 
one person 
every 5 seconds
In 2012 China added 
50,900,000 
new internet users
Twice 
the size of Australia’s 
entire population
China 
is the world’s second 
largest economy
“ 
Chinese consumers are 
increasingly opting for quality 
goods at higher prices and 
going to online mediums to 
gather information & purchase. “
Mobile internet 
users 
outnumber PC based internet 
users in China 
420,000,000 
Mobile internet users 
398,000,000 
PC internet users
Devices that 
Chinese netizens 
use to go online 
75% 
Mobile 
71% 
Desktop 
46% 
Laptop
Where they 
access the internet 
from 
92% 
Home 
32% 
Office 
22% 
Cybercafe 
16% 
School
91% 
of China’s netizens visit 
social media sites daily
Number of smartphone 
users in China 
420,000,000
That’s more than 
the entire 
population of the U.S.A.
Average time spent online 
46 minutes 
per day
China has the largest number 
of online shoppers in the world 
242,000,000
China’s total e-commerce 
transaction value in Q3 2012 
US$ 319,000,000,000
That equates to more than 
US$ 40,000 
in e-commerce transactions 
in China every second
Number of unique visitors 
to Taobao & Tmall 
on Singles day 2013 
402,000,000
Almost one in every three Chinese, 
had checked out the deals on 
Tmall and Taobao on Singles day 
171.4 million orders; contributing to a 
total of 324 million parcels were delivered
Total value of transactions 
Taobao & Tmall 
on Singles day 2013 
US$ 5,700,000,000
Estee Lauder launched its official Tmall store on 21 May 2014 
Within 24 hours had clocked 7,941 transactions averaging ¥339 ($54). 
The day's takings totalled ¥2.7 million ($430,000), more than the average offline store does in a month.
China's Alibaba signs deal with 
Australia Post to attract shoppers 
The deal aims to connect Australian consumers with 
Chinese manufacturers and boost Chinese consumption 
of Australian products 
The Chinese company will also have its 
Alipay purchase card distributed throughout 
Australia Post stores, allowing Australian consumers to purchase Chinese 
product direct
Unique viewers of 
online video in China 
350,000,000
Youku and Tudou attract more 
than 
475,000,000 
unique visitors each month
So what is REA doing to help 
reach this market?
myfun .com 
REA has invested in establishing a premium 
property portal in China. 
The site is now 8 months old and growing well, we have designed 
the site to offer a simple, efficient and stress free way of adding 
property to this site.
Homepage
Search results
Property details
Trust and traffic 
• We are at the start of the using the internet to find property. 
• Privacy laws are changing this is pushing consumers to find property online. This is growing and 
will become the number 1 place for consumers to find property in the near future. 
• Trust is a big issue for Chinese consumers.
Unique features of myfun.com 
Two sites 
• English (to show our clients here in Australia) & Chinese (simplified Chinese/Mandarin) 
Reporting 
• Full Omniture reporting (there is no independent reporting on most sites in China) 
Local expertise 
• Built by our own Chinese team in Xian 
• Communication formats liaison person, up to 4 different people in China, one in HK, quick chat, and 10 social 
media formats 
Technical function 
• Currently hosted in Japan- looking to eventually move to China for faster load times
No sales channel in China? 
CHINESE 
CONSUMER 
MYFUN.COM 
CHINESE CONSUMER 
SEES PROPERTY 
ON SITE 
AGENT/DEVELOPER SENDS LEAD BACK 
TO OUR PROPERTY LIAISON SPECIALIST 
MAKES ENQUIRY SENDS LEAD IN 
ENGLISH TO 
AGENT/DEVELOPER 
REA PROPERTY LIAISON FORWARDS THE LEAD TO 
BROKER CONCIERGE SERVICE WHO HELPS THE 
AUSTRALIAN AGENT CLOSE THE DEAL 
PROPERTY LIAISON PERSON 
ASKS CHINESE CONSUMER A FEW QUESTIONS 
REA PROPERTY 
LIAISON SPECIALIST 
OPTIONAL SERVICE 
IF AGENT/DEVELOPER CANNOT DEAL WITH CHINESE LEAD 
REA PROPERTY 
LIAISON SPECIALIST 
AUSTRALIAN 
AGENT 
BROKER CONCIERGE 
AUSTRALIAN 
AGENT
China based sales team 
CHINESE 
CONSUMER 
MYFUN.COM 
CHINESE CONSUMER 
SEES PROPERTY 
ON SITE 
AGENT/DEVELOPER SENDS LEAD BACK 
TO OUR PROPERTY LIAISON SPECIALIST 
MAKES ENQUIRY SENDS LEAD IN 
ENGLISH TO 
AGENT/DEVELOPER 
REA PROPERTY LIAISON FORWARDS THE LEAD TO 
BROKER CONCIERGE SERVICE WHO HELPS THE 
AUSTRALIAN AGENT CLOSE THE DEAL 
PROPERTY LIAISON PERSON 
ASKS CHINESE CONSUMER A FEW QUESTIONS 
REA PROPERTY 
LIAISON SPECIALIST 
OPTIONAL SERVICE 
IF AGENT/DEVELOPER CANNOT DEAL WITH CHINESE LEAD 
AUSTRALIAN 
AGENT 
AUSTRALIAN 
AGENT 
Broker or Project marketer
Agent admin
Translation admin
Our liaison team 
We have 4 dedicated people that handle the day to day enquiry from myfun.com 
Their role is to obtain contact details from Chinese consumers and send it to the agents. 
They obtain these enquires via many communication systems including: 
• Phone 
• Email 
• Quick chat 
• And around 8 social media platforms 
They operate from 10.00 am until 9.00 pm China time, 7 Days a week* 
*Please note we do not offer this service during Chinese new year or public holidays
Our translation team 
We have a team of 12 translators based in Xian China. 
All have English degrees and are proficient at communicating in both Chinese and English. 
We also operate a temp team that gives us the ability to handle a large amount of property description translations 
within 24 hours notice.
Our agency in China
Traffic plan: SEO &SEM 
We are currently utilising SEO and SEM best practice from both 
our digital agency and our own internal team. 
We have designed the site to index across many of the Chinese 
search engines such as:
Social media traffic plan 
We have already started using social media to build brand awareness and 
drive traffic back to www.myfun.com. 
Article submissions, points of interest about the Australian property market 
will make sure we become the number 1 source for Chinese consumers 
looking to invest or immigrate to Australia 
975,000 Weibo followers 
1,317 WeChat followers
Traffic plan: House ads
Traffic plan 
We have presented at two property shows in China. 
Shanghai International Property Show 
• 14th - 16th of March 2014 
• 29th April - 2nd of May 2014 
More to follow
Syndication partners 
www.ausproperty.cn 
Myfun is currently exploring syndication deals throughout China to 
gain maximum exposure for our listings.
Syndication partners & alliances 
30m 
Million visitors per month 
1.73m 
Million registered Realtors 
9,984 
Developers 
Cooperate with over 70% 
Developers in 
New Home Industry 
100,000 
Brokerage Agencies & Realtors 
Cooperate with over 85% 
Brokerage Agencies & 
Realtors in Resale Industry 
8,200 
Home Furnishing 
Companies 
Cooperate with over 60% Home 
Furnishing Companies in Home 
Furnishing Industry
Fang.com key facts 
15 million 
Soufun Card members 
With Overseas property purchase demands 
With Domestic property purchase demands 
We are powering au.fang.com 
Source: 2012 Chinese Buyers Overseas Home Buying Trend Analysis
Squarefoot.com.hk
Competitors 
www.juwai.com 
www.chineserealestate.com.au 
www.acproperty.com.au 
www.ausproperty.cn 
www.gifang.com
Broker concierge 
We compiled a list of Broker concierge companies located in China to help our 
Australian agents manage the sale. The Broker Concierge will be treated like a 
conjunctional agent agreement. You agree on the commissions structure direct with 
them 
Your own office in China ? 
We also work closely with another company that offers you a chance to have a real 
presence in China by setting your business up with a 400 phone number, email , 
website, desk, a consultant that speaks Mandarin and English, will answer the 
phone as your business and negotiate for you any leads in China. This is a shared 
service therefore very economical and a great listing tool.
Realcommercial.com.au 
• Site is now live 
• 3 month evaluation period 
• Hard launch in October 
• Only for sale properties to have access to the site 
• Estimated traffic of around 20,000 investors per month
How much does it cost? 
• The cost is $330 for 90 days 
• Any premier is bundled on to myfun.com 
• Any project profile is bundled on to myfun.com 
• Commercial property rates have not been decided at this time
Who is the next rising country to view Australia as a great 
place to buy investment properties? 
Currently in second place behind the Chinese is 
Singapore. 
In the near future we are expecting 
Indonesia
谢谢 
Xièxiè – Thank you!
Look East! Opportunities in The Chinese Market

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Look East! Opportunities in The Chinese Market

  • 1.
  • 2. November 2013 Look East! Opportunities in the Chinese Market
  • 3. China is in the midst of a digital revolution. During the course of 2013, the number of active smart devices grew from 380 million to 700 million.1 On Singles Day, the e-commerce marketplaces Taobao and Tmall posted more than RMB 36 billion (almost US$6 billion) in sales in just 24 hours. Some five billion daily searches are made through Baidu, and hundreds of millions communicate via WeChat, Tencent’s mobile messaging app. Now with 632 million users (and counting) the internet is fundamentally altering the fabric of daily life in China.2 1. McKinsey Global Institute 2. China’s digital transformation: The Internet’s impact on productivity and growth
  • 4. What is happening in China • New government means new rules and structure. • Major crackdown on corruption across the country. • Pollution is a real issue in China.
  • 5. Property value in China • Chinese citizens are restricted to purchasing one house. • Cost of purchasing property has increased at a rate that consumers cannot keep up with. • Property is purchased on a 70 year lease. • Lately, some developments have started to discount their pricing which is creating panic around pricing and value, plus the one purchase house rule has been lifted in 3 provinces so far to increase sales.
  • 6. The great firewall The great firewall separates the Chinese internet from the west. Facebook, Twitter, Youtube and Vimeo are blocked in China. Unique Chinese Social Media sites are - Weibo - WeChat - Youku - RenRen
  • 7. The 3 types of Chinese buyers are buying Australian property for: Investment Education Migration They typically borrow about 70% of the purchase price through an Australian bank Average sale price is around $685,000
  • 8. 2013 Immigration numbers There were an additional 394,200 new residents in Australia over the past year, 60% of which can be attributed to net overseas migration. Chinese migrants are the second most populous at 17,790 New Zealand was number 1 at 28,750 While movements from India (17,520) the UK (12,100), Philippines (6,760) and South Africa (4,750) are also large drivers of the migration flow. Source RP Data
  • 9. Emigration destinations The US and Canada are the top choices for investment immigration. Los Angeles, San Francisco and Vancouver are the most desirable cities. Immigration and the Chinese HNWI 2014 report
  • 10. Most desirable cities The US is the first choice for overseas property investment, with 60%, followed by Canada and Europe, with 22% and 7% respectively. Los Angeles, San Francisco and Vancouver are the top 3 cities for buying property abroad. Immigration and the Chinese HNWI 2014 report
  • 11. Education Top 10 International Education Destinations in 2013 Source: Hurun Report, Chinese Luxury Consumer Survey 2013
  • 12. New property • 1 in 6 new properties are sold to a foreign buyer • Average sale price is around $685,000 • Chinese developers will build 50% of all new apartments that are planned to be built in Melbourne and 36% in Sydney • Foreign developers see Australia as a stable economy and a safe place to do business • Project marketers charge around 3% to 6% for some projects
  • 13. Second hand listings • The issue has been commission rates payable on second hand properties. • The Australian newspaper recently reported that the FIRB has failed to prosecute any foreign buyer for breaching the foreign ownership rules and there have been no prosecutions since 2010. • It is very hard to get clear statistics on the total number of second hand properties. • Overseas students studying here are buying property for family and friends. • Overseas Chinese consumers are buying property directly via family and friends living in Australia.
  • 14. Why China? Chinese investment in residential real estate grew to $5.9 billion and makes up more than half of foreign investments in Australia.
  • 15. How do you find and service Chinese buyers? • Load your properties on to China focused property portals • Open an office to direct markets via newspapers and databases • Use a network or project marketer to sell on your behalf • Set up a internal team in Australia that focuses on Asia • Target Chinese consumers here in Australia Note: Almost all enquire from myfun.com, the consumer asks for a mandarin speaking agent
  • 17. Why Australia? • Clean air. • Good food and services. • Stable government. • Country with a high level of natural resources. • There are already 1 million Chinese living in Australia , this makes Australian property a very secure investment for the Chinese buyer.
  • 18. Investment • Good long term capital growth • Good yields • Good supply and demand • Freehold title • Good macroeconomics in Australia • Australia has established itself as a good brand
  • 19. Purchasing in Australia Overseas buyers are allowed to purchase the following: • New apartments that have not been lived in • New house and land packages • Individual land lots • Commercial property up to AUD $54,000,000* • Rural property that is income producing • If you are on a study or working visa, you are permitted to purchase second hand property * Other properties or higher values for commercial property can be purchased if approved by the FIRB.
  • 20. President Obama passed legislation that requires people gaining a US green card to disclose all their sources of global income.
  • 22. Hurun Report estimates China’s staggering wealth to consist of around 11,800 Chinese billionaires,767,000 super-rich (10 million or more), and 3.99 millionaires. Hurun Report Immigration & The Chinese HNWI 2014 Amazingly, some 89% of Chinese billionaires are self-made. Wealth-X and UBS Billionaire Census 2013
  • 23. 15% of wealthy Chinese with US$10 million (that’s over 10,000 millionaires!) allocate 60% of their total assets to property investments, and 93% of China’s wealthy are more likely to make a legacy home purchase worth US$1 – US$3 million for the family. Sotheby’s International Realty Luxury Lifestyle Report
  • 24. Overseas asset allocation On average, overseas investments accounted for 16% of their total wealth. 8% have put more than 50% of their wealth overseas. For more than 70% of those surveyed, overseas investments accounted for less than 20% or less of their total wealth. Immigration and the Chinese HNWI 2014 report
  • 25. Reasons for investing abroad Asset diversification was the most common reason given for investing abroad with 19.8%, followed closely by children’s education with 19.4%. Investing in the hope of being able to emigrate accounted for 16%, retirement nest egg for 11% Immigration and the Chinese HNWI 2014 report
  • 26. Population of China 1,351,130,000 which is almost 19% of the world’s population
  • 27. China has the largest internet population in the world 596,000,000
  • 28. That’s almost 6 times the entire Australian population
  • 29. And it’s growing by one person every 5 seconds
  • 30. In 2012 China added 50,900,000 new internet users
  • 31. Twice the size of Australia’s entire population
  • 32. China is the world’s second largest economy
  • 33. “ Chinese consumers are increasingly opting for quality goods at higher prices and going to online mediums to gather information & purchase. “
  • 34. Mobile internet users outnumber PC based internet users in China 420,000,000 Mobile internet users 398,000,000 PC internet users
  • 35. Devices that Chinese netizens use to go online 75% Mobile 71% Desktop 46% Laptop
  • 36. Where they access the internet from 92% Home 32% Office 22% Cybercafe 16% School
  • 37. 91% of China’s netizens visit social media sites daily
  • 38. Number of smartphone users in China 420,000,000
  • 39. That’s more than the entire population of the U.S.A.
  • 40. Average time spent online 46 minutes per day
  • 41. China has the largest number of online shoppers in the world 242,000,000
  • 42. China’s total e-commerce transaction value in Q3 2012 US$ 319,000,000,000
  • 43. That equates to more than US$ 40,000 in e-commerce transactions in China every second
  • 44. Number of unique visitors to Taobao & Tmall on Singles day 2013 402,000,000
  • 45. Almost one in every three Chinese, had checked out the deals on Tmall and Taobao on Singles day 171.4 million orders; contributing to a total of 324 million parcels were delivered
  • 46. Total value of transactions Taobao & Tmall on Singles day 2013 US$ 5,700,000,000
  • 47. Estee Lauder launched its official Tmall store on 21 May 2014 Within 24 hours had clocked 7,941 transactions averaging ¥339 ($54). The day's takings totalled ¥2.7 million ($430,000), more than the average offline store does in a month.
  • 48. China's Alibaba signs deal with Australia Post to attract shoppers The deal aims to connect Australian consumers with Chinese manufacturers and boost Chinese consumption of Australian products The Chinese company will also have its Alipay purchase card distributed throughout Australia Post stores, allowing Australian consumers to purchase Chinese product direct
  • 49. Unique viewers of online video in China 350,000,000
  • 50. Youku and Tudou attract more than 475,000,000 unique visitors each month
  • 51. So what is REA doing to help reach this market?
  • 52. myfun .com REA has invested in establishing a premium property portal in China. The site is now 8 months old and growing well, we have designed the site to offer a simple, efficient and stress free way of adding property to this site.
  • 53.
  • 57. Trust and traffic • We are at the start of the using the internet to find property. • Privacy laws are changing this is pushing consumers to find property online. This is growing and will become the number 1 place for consumers to find property in the near future. • Trust is a big issue for Chinese consumers.
  • 58. Unique features of myfun.com Two sites • English (to show our clients here in Australia) & Chinese (simplified Chinese/Mandarin) Reporting • Full Omniture reporting (there is no independent reporting on most sites in China) Local expertise • Built by our own Chinese team in Xian • Communication formats liaison person, up to 4 different people in China, one in HK, quick chat, and 10 social media formats Technical function • Currently hosted in Japan- looking to eventually move to China for faster load times
  • 59. No sales channel in China? CHINESE CONSUMER MYFUN.COM CHINESE CONSUMER SEES PROPERTY ON SITE AGENT/DEVELOPER SENDS LEAD BACK TO OUR PROPERTY LIAISON SPECIALIST MAKES ENQUIRY SENDS LEAD IN ENGLISH TO AGENT/DEVELOPER REA PROPERTY LIAISON FORWARDS THE LEAD TO BROKER CONCIERGE SERVICE WHO HELPS THE AUSTRALIAN AGENT CLOSE THE DEAL PROPERTY LIAISON PERSON ASKS CHINESE CONSUMER A FEW QUESTIONS REA PROPERTY LIAISON SPECIALIST OPTIONAL SERVICE IF AGENT/DEVELOPER CANNOT DEAL WITH CHINESE LEAD REA PROPERTY LIAISON SPECIALIST AUSTRALIAN AGENT BROKER CONCIERGE AUSTRALIAN AGENT
  • 60. China based sales team CHINESE CONSUMER MYFUN.COM CHINESE CONSUMER SEES PROPERTY ON SITE AGENT/DEVELOPER SENDS LEAD BACK TO OUR PROPERTY LIAISON SPECIALIST MAKES ENQUIRY SENDS LEAD IN ENGLISH TO AGENT/DEVELOPER REA PROPERTY LIAISON FORWARDS THE LEAD TO BROKER CONCIERGE SERVICE WHO HELPS THE AUSTRALIAN AGENT CLOSE THE DEAL PROPERTY LIAISON PERSON ASKS CHINESE CONSUMER A FEW QUESTIONS REA PROPERTY LIAISON SPECIALIST OPTIONAL SERVICE IF AGENT/DEVELOPER CANNOT DEAL WITH CHINESE LEAD AUSTRALIAN AGENT AUSTRALIAN AGENT Broker or Project marketer
  • 63.
  • 64. Our liaison team We have 4 dedicated people that handle the day to day enquiry from myfun.com Their role is to obtain contact details from Chinese consumers and send it to the agents. They obtain these enquires via many communication systems including: • Phone • Email • Quick chat • And around 8 social media platforms They operate from 10.00 am until 9.00 pm China time, 7 Days a week* *Please note we do not offer this service during Chinese new year or public holidays
  • 65. Our translation team We have a team of 12 translators based in Xian China. All have English degrees and are proficient at communicating in both Chinese and English. We also operate a temp team that gives us the ability to handle a large amount of property description translations within 24 hours notice.
  • 66. Our agency in China
  • 67. Traffic plan: SEO &SEM We are currently utilising SEO and SEM best practice from both our digital agency and our own internal team. We have designed the site to index across many of the Chinese search engines such as:
  • 68. Social media traffic plan We have already started using social media to build brand awareness and drive traffic back to www.myfun.com. Article submissions, points of interest about the Australian property market will make sure we become the number 1 source for Chinese consumers looking to invest or immigrate to Australia 975,000 Weibo followers 1,317 WeChat followers
  • 70. Traffic plan We have presented at two property shows in China. Shanghai International Property Show • 14th - 16th of March 2014 • 29th April - 2nd of May 2014 More to follow
  • 71.
  • 72. Syndication partners www.ausproperty.cn Myfun is currently exploring syndication deals throughout China to gain maximum exposure for our listings.
  • 73. Syndication partners & alliances 30m Million visitors per month 1.73m Million registered Realtors 9,984 Developers Cooperate with over 70% Developers in New Home Industry 100,000 Brokerage Agencies & Realtors Cooperate with over 85% Brokerage Agencies & Realtors in Resale Industry 8,200 Home Furnishing Companies Cooperate with over 60% Home Furnishing Companies in Home Furnishing Industry
  • 74. Fang.com key facts 15 million Soufun Card members With Overseas property purchase demands With Domestic property purchase demands We are powering au.fang.com Source: 2012 Chinese Buyers Overseas Home Buying Trend Analysis
  • 76. Competitors www.juwai.com www.chineserealestate.com.au www.acproperty.com.au www.ausproperty.cn www.gifang.com
  • 77. Broker concierge We compiled a list of Broker concierge companies located in China to help our Australian agents manage the sale. The Broker Concierge will be treated like a conjunctional agent agreement. You agree on the commissions structure direct with them Your own office in China ? We also work closely with another company that offers you a chance to have a real presence in China by setting your business up with a 400 phone number, email , website, desk, a consultant that speaks Mandarin and English, will answer the phone as your business and negotiate for you any leads in China. This is a shared service therefore very economical and a great listing tool.
  • 78. Realcommercial.com.au • Site is now live • 3 month evaluation period • Hard launch in October • Only for sale properties to have access to the site • Estimated traffic of around 20,000 investors per month
  • 79. How much does it cost? • The cost is $330 for 90 days • Any premier is bundled on to myfun.com • Any project profile is bundled on to myfun.com • Commercial property rates have not been decided at this time
  • 80. Who is the next rising country to view Australia as a great place to buy investment properties? Currently in second place behind the Chinese is Singapore. In the near future we are expecting Indonesia
  • 81. 谢谢 Xièxiè – Thank you!