Slides from a workshop run for CLC members

1. Effective Induction
Programmes

2. Introductions
Gill Chester
Director, Little Man Project
Specialise in:
• Developing learning
interventions for
charity sector
• Supporting in-house
L&D teams

3. Needs
(learner /
Organisation)
Topics TimetableDelivery
Method
Theory and Background
Next Steps
Your Input

4. OrganisationNew Starter

5. Activity
In two groups discuss and record:
Group 1 – New starters
• What do they need to know?
• What would make them feel
welcome and ‘on-board’?
Group 2 – Organisation
• What do they need new starters to
know?

6. Types of
inductions

7. Corporate
Background to the organisation (history, finance, structure)
Organisational
Working at the organisation (policy, regulations, T&C)
Local
Your team and role (job description, physical location)
Skills
Do you have all the skills/know how you need to do the new job?
Types of requirements

8. Activity
Group 1 - Corporate induction
Group 2 - Organisation induction
Group 3 - Local induction
Group 4 – Skills

9. Corporate
(about us)
Service users
and volunteers
Case studies
Finance
How we work
Our work
What we do
Culture
Our people
History
Values/ethos
Key peopleWelcome
Structure

10. Organisation
(how we do things)
IT systems
and support
Code of conduct
HR Services
L&D support
H&S requirements
Policies and where
to find them
Ethnicity, Diversity and inclusion
Environmental
policies
Data Protection
Information
Security

11. Local Induction
(logistics)
Training and
development
Your Role
Performance
Management
Supervision
Team meetings
Finding information
and support
Desk
1-2-1 Meetings
What to expect
(first week/month)
Team
Hours
Usernames
and pwd
Office tour
Fire
evacuation

12. Skills
(general or organisation specific)
Manage
volunteers
Carrying out a
risk assessment
Work with
clients
Use our
database

13. Skills
Local
Organisation
Corporate
Types of requirements

14. Realise
full potential
Esteem
(confidence,
feedback, respect)
Emotional / Wellbeing
(culture, friendship,
belonging, support)
Safety
(fire, health, procedure)
Physiological
(food, water, toilets, rest)
Maslow
Hierarchy
of Needs

15. Delivery
Options

16. Activity
In groups consider the types of
delivery options that might be
appropriate for supporting an induction
process.

17. My ideas
Scheduled
• Training
• Presentations
• Live online learning
• Webinars
• Coaching/mentoring
• F2F meeting
• Live games
Self Paced
• Elearning / online games
• Documents
• Activities
• Audio files / podcasts
• Videos
• Job shadowing
• Forums
• Social platforms
• Intranet
• Community of practice
• Email
• Learning Journal
• Blogging
• Wiki
• Handbook
• Job aids

18. New Starter
Schedule

19. Offer
Accepted
StartDate
Day 1 Week 1 Month 1 - 3 Ongoing
CorporateOrganisationLocalSkills

20. Too much
information
Too little
information
Too much focus
on self paced activities
Too long to wait
for start
The balance