London surprised the speaker with its multicultural diversity, with people from all over the world wearing varied, colorful clothing and headdresses. Contrary to stereotypes, the speaker also found Londoners to be quite outgoing, polite, and helpful rather than reserved. The speaker is experiencing culture shock but enjoys being in the vibrant, welcoming city.

1. English listening test
Script
Hi Mark, What a wonderful city London is. I had a
totally diff erent idea of what I would fi nd. Everybody
says that British people are very reserved, (that they
love their pets more than people!), that they dress
traditionally and eat fi sh and chips. To tell you the
truth I fi nd them quite outgoing, polite and helpful. I
never imagined I would fi nd such a large multi-
cultural city, people from all over the world wearing
incredible clothes; soft materials and very bright
colours in trousers and dresses, all shapes and sizes;
wonderful headdresses like the turbans and scarves
worn in so many diff erent ways. I´m really living a
cultural shock but very pleased to be here.