1. William Hofsess
Phone: (248)-752-0354 Email: whofsess@gmail.com
Objective
Obtain a full-time position which enables me to utilize my strong work ethic and organizational skills while
providing a growth and learning opportunity based upon my ability to produce positive results.
Education
Bachelor of Science in Engineering Management Technology, May 2015
Western Michigan University, Kalamazoo, MI GPA: 3.23
Minor: Automotive Systems
Course Work
Systems Decision Making • Work Analysis • Plant Layout/Material Handling • Operations Planning •
Engineering Cost Analysis • Supervisory Individual Management • Industrial Systems Management •
Quality Assurance • Auto Power Systems • Automated Drive Line • Report Preparation • Senior Design Project
Experience
General Manager May 2014 – August 2014
Meier Flowerland and Greenhouses, Inc. Brighton, MI
 Trained new employees in layout, spacing, and product information
 Supervised coworkers’ jobs to ensure proper completion
 Dealt with any customer disputes in a professional manner; solved customers’ problems
 Made weekly schedule for employees; delegated work as necessary
NGK Spark Plugs, Novi, MI May 2013 – August 2013
OEM Department
 Attended meetings with Chrysler, Ford, GM spark plug and sensor groups
 Made a training PowerPoint for the re-gap process of a spark plug
 Learned extensively about spark plugs and sensors
 Used customer service skills to communicate effectively during meetings
Tech Center
 Completed hands-on testing for future products
 Correctly filled out test reports with minimal supervision
Customer Service April 2007 – August 2012
Meier Flowerland and Greenhouses, Inc. Brighton, MI
 Helped customers with questions and location of products
 Completed tasks efficiently and correctly, with or without supervision
 Excelled in fast-paced, team-oriented work
 Responsible for opening and closing store
Skills/Attributes/Activities
Microsoft Excel, Word, AutoCAD, Catia V5, Siemens NX, PowerPoint, Visio, Minitab, Diadem
Tested communication, leadership, team-work, and organizational qualities
Member of Epsilon Mu Eta, Engineering Management Honor Society
Secretary for Society of Manufacturing Engineers
Enjoy riding motorcycles, mechanic work on vehicles, and outdoor activities