Ashley Stevens has over 34 years of work experience, including 27 years in managerial roles. She has experience managing credit departments at Standard Bank of South Africa and serving as general manager for two divisions at Northern Medical Aid. Most recently, she spent 7 years as general manager of her own outsourced procurement business, which provided property, facilities, and office services to corporate clients. She demonstrates skills in finance, administration, human resources, payroll, IT, and other areas required to successfully manage a business. She brings diverse managerial experience and skills in communication, change management, and motivating teams.

1. ASHLEY STEVENS
Work skills and experience
I am a mature manager with approximately 34 years (as at 1/1/2015) of work experience, of which 27 years
has been at managerial level, senior managerial level and general managerial level in a few large corporate
organisations. This includes managerial level at Standard Bank of SA (Credit department manager, as a
candidate on the bank's accelerated training program). I also served as a General Manager in two divisions,
at Northern Medical Aid - NMA Medical Fund Managers (a subsidiary of SA Druggists), having been
promoted from within the organisation. More recently, I have 7 years of general management experience in
successfully starting-up and running a SME outsourced procurement business, which has offered
procurement management of the following property/facilities/office services to Corporate organisations at 132
Jan Smuts Avenue
• Property management
• Building logistics
• Building cleaners
• Onsite maintenance team
• Contractors (electrical, plumbing, carpentry, DIY, dry-walling, painting, tiling/carpeting, locksmith,
hygiene, health & safety, fumigation, lifts, air-conditioning, waste)
• Security management
o Armed response
o Building active security
o CCTV system management
o Access control
• Building canteen - 100 seater
o Boardroom catering
o Functions and event management
o Catering
• Office management
o Procurement
o Office administration
o Budget formulation and spend management
o Parking allocation
o Document storage
o Distribution
o Mailroom
o Fleet vehicle management
o Asset management
o Resource management
o Waste management
o Copy shop and media services (including web administration, domain registration and
hosting, photography, videography)
o External distribution (deliveries and collections, client transfers)
o Disaster recovery
o Business continuity
o Environment management
Thus, I clearly understand, as a business leader... how a business works, and what is required to keep it
running successfully and efficiently from all aspects, including Finance, Administration, Human Resources,
Payroll, IT, etc. In starting-up the organisation, I have trained, coached, mentored a staff complement of 28
directly, and a further 40 indirectly. As a former church rector, I believe that I have strong people-influencing
skills, and working with human resources is certainly a personal strength.

2. I bring a high degree of diverse managerial maturity to the job, and appreciate working independantly within
a structured and agreed framework and mandate. I have successfully motivated and managed teams to
dramatically improve performance and output through performance management. I have an open mind to
learning new concepts and easily embrace change. My SABS auditing training, in conjunction with my
organisation and methods training, and project management training, ensures that I constantly assess
standard operating procedures for continuous improvement efficiencies. I have a high degree of personal
efficiency and attention to detail, and also astute communication skills
My all-round management experience spans across Credit management, Commercial Banking management
(completed 4 of 6 examination subjects in the CAIB diploma), Medical aid claims processing administration
management, Billing management, Distribution and logistics management, Facilities/building/property
management, Office management, Hospitality management, Change management, Procurement
management, and Administration management. I also directed project teams (in two different organisations)
successfully, to drive and facilitate change and focus for the two organisations.
Kind regards
Ashley Stevens
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