The document discusses a student's experience with a strict but caring teacher, Ms. Caroline Mones-Muncal. As a new college student, the narrator was warned about how strict and demanding Ms. Mones-Muncal was. However, when struggling with school and his leadership of a struggling student organization, Ms. Mones-Muncal took the time to speak with him privately. She consoled him as he cried and encouraged him to prioritize his studies over saving the organization. This meaningful conversation changed his perspective of Ms. Mones-Muncal and of teaching. He learned to see past a teacher's strict exterior to the caring person within.