Presentation on lessons from the Leicestershire Multi Agency Information Sharing Hub, given at the Improving Information Sharing and Management project dissemination event at the LGA in London on May 24th 2013. Presented by Stephen Curtis, Strategy & Policy Manager in Leicestershire County Council's Strategic Information & Technology Function.
Kate Ryan, a senior program coordinator at the National Women's Health Network, discusses the TEST Act, a proposed federal legislation. The TEST Act would require medical tests to be evaluated for their effectiveness, safety, and clinical validity before being marketed directly to consumers. It aims to establish oversight of direct-to-consumer genetic testing and protect consumers from potentially misleading or ambiguous results without appropriate medical guidance.
Bariere și oportunități după schimbarea legii partidelorAdelin Dumitru
Probleme întâmpinate de noile partide politice, de ce este necesar un ghid de înfiinţare a unui partid politic, situaţia partidelor locale, gradul de implicare al grupurilor civice în urma promulgării Legii 114/2015
Wenna Glas is a leading supplier of customized curved glass solutions for architecture and interior design. For over 150 years, they have combined craftsmanship with modern precision processing to turn curved design visions into reality. Their comprehensive product portfolio includes curved tempered, heat strengthened, laminated, and insulating glass units that can be manufactured in cylindrical radii down to 500mm with cutouts in various shapes and sizes for applications like facades, balustrades, furniture, and more.
1) The document discusses similarities between scientific discoveries about the origin and evolution of the universe, Earth, and life, and descriptions of creation in religious scriptures like Genesis.
2) It proposes a theory of "Genetic Blueprinting" to reconcile the 6 days of creation in Genesis with the scientific timeline of billions of years, where the 6 days represent the genetic blueprint being established.
3) The document explores various scientific discoveries and theories about the formation of the solar system, Earth, oceans, mountains, and relates them to descriptions of creation in religious texts from Abrahamic and other faiths.
El documento habla sobre la autoridad y disciplina en el hogar. Explica cómo ha cambiado la crianza de niños a través del tiempo, pasando de un modelo autoritario donde el padre imponía su voluntad, a uno más participativo donde los niños cuestionan y los padres trabajan juntos. También ofrece consejos para que los padres establezcan una autoridad basada en el respeto y el ejemplo positivo en lugar de los gritos o la imposición, como comunicarse de forma efectiva, mantener la coherencia en las reglas y enseñar valores
Kate Ryan, a senior program coordinator at the National Women's Health Network, discusses the TEST Act, a proposed federal legislation. The TEST Act would require medical tests to be evaluated for their effectiveness, safety, and clinical validity before being marketed directly to consumers. It aims to establish oversight of direct-to-consumer genetic testing and protect consumers from potentially misleading or ambiguous results without appropriate medical guidance.
Bariere și oportunități după schimbarea legii partidelorAdelin Dumitru
Probleme întâmpinate de noile partide politice, de ce este necesar un ghid de înfiinţare a unui partid politic, situaţia partidelor locale, gradul de implicare al grupurilor civice în urma promulgării Legii 114/2015
Wenna Glas is a leading supplier of customized curved glass solutions for architecture and interior design. For over 150 years, they have combined craftsmanship with modern precision processing to turn curved design visions into reality. Their comprehensive product portfolio includes curved tempered, heat strengthened, laminated, and insulating glass units that can be manufactured in cylindrical radii down to 500mm with cutouts in various shapes and sizes for applications like facades, balustrades, furniture, and more.
1) The document discusses similarities between scientific discoveries about the origin and evolution of the universe, Earth, and life, and descriptions of creation in religious scriptures like Genesis.
2) It proposes a theory of "Genetic Blueprinting" to reconcile the 6 days of creation in Genesis with the scientific timeline of billions of years, where the 6 days represent the genetic blueprint being established.
3) The document explores various scientific discoveries and theories about the formation of the solar system, Earth, oceans, mountains, and relates them to descriptions of creation in religious texts from Abrahamic and other faiths.
El documento habla sobre la autoridad y disciplina en el hogar. Explica cómo ha cambiado la crianza de niños a través del tiempo, pasando de un modelo autoritario donde el padre imponía su voluntad, a uno más participativo donde los niños cuestionan y los padres trabajan juntos. También ofrece consejos para que los padres establezcan una autoridad basada en el respeto y el ejemplo positivo en lugar de los gritos o la imposición, como comunicarse de forma efectiva, mantener la coherencia en las reglas y enseñar valores
El documento describe los retos actuales de la masculinidad como resultado de cambios sociales a partir de la Revolución Industrial, incluyendo la desintegración de la familia extendida, el papel de la mujer como fuerza moralizadora en la familia y sociedad, y la feminización del varón. También analiza el surgimiento del machismo en México después de la Conquista y los efectos negativos de la ausencia del padre, la pérdida del sentido de la autoridad y roles de género, y los falsos modelos promovidos por los medios.
The document discusses the issue of food loss and waste in India. It notes that food escapes its intended end use by perishing before reaching markets or consumers due to a lack of proper post-harvest infrastructure and supply chain connectivity. It proposes establishing the National Cold Chain Development Centre to help reduce food loss by improving market access and connectivity through modernization of storage, transport and related infrastructure, use of new technologies, and capacity building initiatives. The Centre would act as a think tank to advise the government and facilitate private investment in cold chain development.
The passage discusses the importance of teaching children about money at a young age through age-appropriate activities like allowances, savings jars, and helping with family shopping. Learning good financial habits early can set kids up for financial success as adults by developing skills like budgeting, saving, and responsible spending. Hands-on lessons about earning, spending, and saving money can instill lifelong money management skills.
CNO Summit 2015 - Celebrating Success, Jane CummingsNHS England
The document discusses positive experiences and outcomes in the NHS, including:
- Over 4,000 new health visitors hired and a population health framework developed for community staff.
- The Friends and Family Test has improved patient experience and given staff evidence to advocate for changes.
- Ten million pieces of feedback have been collected through the Friends and Family Test.
- Leadership programs have supported almost 11,000 nurses and midwives and received positive feedback from participants.
Client-Directed, Recovery-Oriented Practice: Feedback-Informed Treatment to I...Will Dobud
This 90-minute workshop was delivered at the at the 5th Rural and Remote Mental Health Symposium in Kingscliff, New South Wales on the 2nd of November 2016.
This document summarizes the self-evaluation of the Child & Family Services Overview & Scrutiny Board. The board was established in April 2009 to provide critical scrutiny of children's social services. Since then, the board has held 11 meetings, established 3 task forces, and engaged in various scrutiny activities. Members feel they have made progress in scrutinizing performance, focusing their workplan, and building a constructive relationship with decision-makers. To further improve, the board aims to better engage with children, follow up on agreed actions, and increase public awareness of their work.
Sf Id Tot Protecting Children By Strengthening Familiesk.stepleton
The document discusses Idaho's Strengthening Families trainings, which aim to prevent child abuse and neglect and improve child care quality. The trainings are delivered over 17 hours in 8 modules and use an experiential learning model. Participants and trainers report that the research-based, well-designed trainings are effective in changing behaviors and strengthening relationships between child care providers, parents, and children. The trainings have led to positive outcomes such as improved communication, identification of at-risk families, and connections to support services.
This document summarizes the eXtension initiative, which aims to extend the reach of Cooperative Extension through a national online network. It discusses the 46 Communities of Practice on topics like invasive species and sustainable living. It provides statistics on participation, with over 11,000 users and 2,500 involved in Communities of Practice. It also highlights the HorseQuest Community of Practice as an example, describing the resources it provides and the benefits to clients and specialists.
This document provides an overview of early intervention services for infants and toddlers with disabilities. Early intervention services are free or low-cost services designed to support development from birth to age 3. To qualify, a child must have a disability in a physical, cognitive, adaptive, communicative, or social/emotional area. Services can include screening, assessment, home visits, therapy, and service coordination through an Individualized Family Service Plan. Parents should contact their state's child find agency to begin the eligibility process.
A Pastoral Evaluation Manual - Walt Brouwer - Spring 2015Wout (Walt) Brouwer
This document provides a manual for conducting a pastoral evaluation with the goal of enhancing the pastor-church relationship. It outlines a 12-step process for the evaluation that is designed to have truthful, grace-filled and transparent conversations. The evaluation is meant to celebrate pastoral strengths and collaboratively address areas for growth, so that the conversation can continue after the formal evaluation. The manual provides all the necessary resources and guidance to complete the evaluation from start to finish.
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This document provides a summary of a manual for conducting pastoral evaluations. It begins with an introduction noting the need for a biblically sound and effective process. It then briefly outlines the 12 step process, which guides pastors, elders and a coach through evaluating the pastor's ministry. The evaluation is defined as a truthful, grace-filled and transparent conversation to enhance the pastor-church relationship and encourage continued growth. The resources and rationale sections provide further details on foundations and benefits of the approach. The overall goal is to have pastors and churches evaluate in a way that celebrates strengths and collaborates on addressing areas for growth.
The document contains comments from classroom surveys for trainer Katie Stropich from February 2016 to August 2016. The comments consistently praise Katie for her engaging and effective training style. Trainees commented that Katie presented content in a clear, easy to understand manner and ensured trainees were able to apply the material to their jobs. Katie was described as knowledgeable, patient, and able to keep trainees interested and attentive through her training.
Richboro Rehabilitation and Nursing Center provides high quality sub-acute, skilled nursing, and long-term care services. It aims to create a safe and friendly environment to help residents return home or to their previous living situation. The facility has dedicated staff committed to compassionate care and an modern facility that provides an ideal atmosphere for short or long-term care. It has received awards for best overall facility and has a 5-star rating from CMS.
Practice Exchange Workshop: Pre-birth planning, Assessment and “Getting it ri...CELCIS
This document summarizes presentations from a workshop on pre-birth planning, assessment, and supporting families from the start.
The first presentation provided an overview of the workshop agenda and introduced speakers. Subsequent presentations discussed identifying vulnerability in pregnancies and newborns, the importance of a trauma-informed system, and examples of specialized pre-birth teams in Dumfries & Galloway and South Lanarkshire that facilitate early planning, assessment, and support. Other talks explored the Glasgow Infant and Family Team intervention model and key learnings around working with families experiencing intergenerational trauma. The workshop emphasized the value of early intervention, multi-agency collaboration, and relationship-focused support for parents and babies.
Transforming Care: Share and Learn Webinar – 28 September 2017NHS England
The document provides information about two topics discussed in a webinar on transforming care for children and young people with learning disabilities and autism. The first topic introduces an evaluation of the Building the Right Support program, including the evaluation's purpose and methodology. The second topic shares the experience of Matthew's mother to highlight how his crisis could have been predicted and prevented with the right support systems.
Starting With Today, Inc. 2015 Impact Report.
STARTING WITH TODAY, INC. IS A 501(C)(3) CHARITABLE NON-PROFIT ORGANIZATION THAT IGNITES FRESH STARTS WITH INDIVIDUALS IN THEIR PROFESSIONAL, MENTAL, AND FINANCIAL LIVES.
North Staffs Combined NHS Trust - CAMHS Presentationhealthwatchstoke
This document summarizes the services provided by the Child and Adolescent Mental Health Services (CAMHS) in Stoke-on-Trent and North Staffordshire. It outlines the specialist CAMHS teams, community and inpatient services, and research on the prevalence of mental health issues among children and young people. It also describes the priorities and plans to transform CAMHS, including establishing a central referral hub, helpline, crisis response, and improving partnerships with schools and other organizations. The goal is to provide the right support for children and families in a timely manner.
This webinar document provides information about a webinar on how working promotes recovery for people with mental illness. The webinar discusses the Individual Placement and Support (IPS) model of supported employment and how it can help individuals with mental illness and experiences of homelessness gain competitive employment. It also describes a SOAR program called Pathways to Independence that connects beneficiaries to employment support services including a job training program.
El documento describe los retos actuales de la masculinidad como resultado de cambios sociales a partir de la Revolución Industrial, incluyendo la desintegración de la familia extendida, el papel de la mujer como fuerza moralizadora en la familia y sociedad, y la feminización del varón. También analiza el surgimiento del machismo en México después de la Conquista y los efectos negativos de la ausencia del padre, la pérdida del sentido de la autoridad y roles de género, y los falsos modelos promovidos por los medios.
The document discusses the issue of food loss and waste in India. It notes that food escapes its intended end use by perishing before reaching markets or consumers due to a lack of proper post-harvest infrastructure and supply chain connectivity. It proposes establishing the National Cold Chain Development Centre to help reduce food loss by improving market access and connectivity through modernization of storage, transport and related infrastructure, use of new technologies, and capacity building initiatives. The Centre would act as a think tank to advise the government and facilitate private investment in cold chain development.
The passage discusses the importance of teaching children about money at a young age through age-appropriate activities like allowances, savings jars, and helping with family shopping. Learning good financial habits early can set kids up for financial success as adults by developing skills like budgeting, saving, and responsible spending. Hands-on lessons about earning, spending, and saving money can instill lifelong money management skills.
CNO Summit 2015 - Celebrating Success, Jane CummingsNHS England
The document discusses positive experiences and outcomes in the NHS, including:
- Over 4,000 new health visitors hired and a population health framework developed for community staff.
- The Friends and Family Test has improved patient experience and given staff evidence to advocate for changes.
- Ten million pieces of feedback have been collected through the Friends and Family Test.
- Leadership programs have supported almost 11,000 nurses and midwives and received positive feedback from participants.
Client-Directed, Recovery-Oriented Practice: Feedback-Informed Treatment to I...Will Dobud
This 90-minute workshop was delivered at the at the 5th Rural and Remote Mental Health Symposium in Kingscliff, New South Wales on the 2nd of November 2016.
This document summarizes the self-evaluation of the Child & Family Services Overview & Scrutiny Board. The board was established in April 2009 to provide critical scrutiny of children's social services. Since then, the board has held 11 meetings, established 3 task forces, and engaged in various scrutiny activities. Members feel they have made progress in scrutinizing performance, focusing their workplan, and building a constructive relationship with decision-makers. To further improve, the board aims to better engage with children, follow up on agreed actions, and increase public awareness of their work.
Sf Id Tot Protecting Children By Strengthening Familiesk.stepleton
The document discusses Idaho's Strengthening Families trainings, which aim to prevent child abuse and neglect and improve child care quality. The trainings are delivered over 17 hours in 8 modules and use an experiential learning model. Participants and trainers report that the research-based, well-designed trainings are effective in changing behaviors and strengthening relationships between child care providers, parents, and children. The trainings have led to positive outcomes such as improved communication, identification of at-risk families, and connections to support services.
This document summarizes the eXtension initiative, which aims to extend the reach of Cooperative Extension through a national online network. It discusses the 46 Communities of Practice on topics like invasive species and sustainable living. It provides statistics on participation, with over 11,000 users and 2,500 involved in Communities of Practice. It also highlights the HorseQuest Community of Practice as an example, describing the resources it provides and the benefits to clients and specialists.
This document provides an overview of early intervention services for infants and toddlers with disabilities. Early intervention services are free or low-cost services designed to support development from birth to age 3. To qualify, a child must have a disability in a physical, cognitive, adaptive, communicative, or social/emotional area. Services can include screening, assessment, home visits, therapy, and service coordination through an Individualized Family Service Plan. Parents should contact their state's child find agency to begin the eligibility process.
A Pastoral Evaluation Manual - Walt Brouwer - Spring 2015Wout (Walt) Brouwer
This document provides a manual for conducting a pastoral evaluation with the goal of enhancing the pastor-church relationship. It outlines a 12-step process for the evaluation that is designed to have truthful, grace-filled and transparent conversations. The evaluation is meant to celebrate pastoral strengths and collaboratively address areas for growth, so that the conversation can continue after the formal evaluation. The manual provides all the necessary resources and guidance to complete the evaluation from start to finish.
A Pastoral Evaluation Manual - Walt Brouwer - Spring 2015Wout (Walt) Brouwer
This document provides a summary of a manual for conducting pastoral evaluations. It begins with an introduction noting the need for a biblically sound and effective process. It then briefly outlines the 12 step process, which guides pastors, elders and a coach through evaluating the pastor's ministry. The evaluation is defined as a truthful, grace-filled and transparent conversation to enhance the pastor-church relationship and encourage continued growth. The resources and rationale sections provide further details on foundations and benefits of the approach. The overall goal is to have pastors and churches evaluate in a way that celebrates strengths and collaborates on addressing areas for growth.
The document contains comments from classroom surveys for trainer Katie Stropich from February 2016 to August 2016. The comments consistently praise Katie for her engaging and effective training style. Trainees commented that Katie presented content in a clear, easy to understand manner and ensured trainees were able to apply the material to their jobs. Katie was described as knowledgeable, patient, and able to keep trainees interested and attentive through her training.
Richboro Rehabilitation and Nursing Center provides high quality sub-acute, skilled nursing, and long-term care services. It aims to create a safe and friendly environment to help residents return home or to their previous living situation. The facility has dedicated staff committed to compassionate care and an modern facility that provides an ideal atmosphere for short or long-term care. It has received awards for best overall facility and has a 5-star rating from CMS.
Practice Exchange Workshop: Pre-birth planning, Assessment and “Getting it ri...CELCIS
This document summarizes presentations from a workshop on pre-birth planning, assessment, and supporting families from the start.
The first presentation provided an overview of the workshop agenda and introduced speakers. Subsequent presentations discussed identifying vulnerability in pregnancies and newborns, the importance of a trauma-informed system, and examples of specialized pre-birth teams in Dumfries & Galloway and South Lanarkshire that facilitate early planning, assessment, and support. Other talks explored the Glasgow Infant and Family Team intervention model and key learnings around working with families experiencing intergenerational trauma. The workshop emphasized the value of early intervention, multi-agency collaboration, and relationship-focused support for parents and babies.
Transforming Care: Share and Learn Webinar – 28 September 2017NHS England
The document provides information about two topics discussed in a webinar on transforming care for children and young people with learning disabilities and autism. The first topic introduces an evaluation of the Building the Right Support program, including the evaluation's purpose and methodology. The second topic shares the experience of Matthew's mother to highlight how his crisis could have been predicted and prevented with the right support systems.
Starting With Today, Inc. 2015 Impact Report.
STARTING WITH TODAY, INC. IS A 501(C)(3) CHARITABLE NON-PROFIT ORGANIZATION THAT IGNITES FRESH STARTS WITH INDIVIDUALS IN THEIR PROFESSIONAL, MENTAL, AND FINANCIAL LIVES.
North Staffs Combined NHS Trust - CAMHS Presentationhealthwatchstoke
This document summarizes the services provided by the Child and Adolescent Mental Health Services (CAMHS) in Stoke-on-Trent and North Staffordshire. It outlines the specialist CAMHS teams, community and inpatient services, and research on the prevalence of mental health issues among children and young people. It also describes the priorities and plans to transform CAMHS, including establishing a central referral hub, helpline, crisis response, and improving partnerships with schools and other organizations. The goal is to provide the right support for children and families in a timely manner.
This webinar document provides information about a webinar on how working promotes recovery for people with mental illness. The webinar discusses the Individual Placement and Support (IPS) model of supported employment and how it can help individuals with mental illness and experiences of homelessness gain competitive employment. It also describes a SOAR program called Pathways to Independence that connects beneficiaries to employment support services including a job training program.
CPRT Training for Denton Regional Suicide Prevention CoalitionChristy Graham
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Lessons learnt from the Leicestershire Multi Agency Information Sharing Hub - Stephen Curtis, Leicestershire County Council
1. Lessons Learned from the
Leicestershire Multi-agency
Sharing Hub
Stephen Curtis
Leicestershire County Council
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18. Practitioners report that they get the information that they
need about a family, in a timely manner
“The genogram is really useful because it gives you the make up of the whole
family” Sure Start practitioner
“All the information has been relevant” SLF practitioner
“More comprehensive, more rounded information earlier in the process of…
working with a family” Locality Manager, Sure Start
“Easy to read… provides information at a glance” Sure Start practitioner
“About 40% of reports provide information which we did not already have” Sure
Start practitioner
“Reinforces and validates decisions” Locality Manager, Sure Start
“Me and the family went through [the report] and were able to agree what
actions we both wanted to address” SLF practitioner
“[Using previous processes] we wouldn’t get half this stuff until six months down
the line” SLF practitioner
19. Lessons Learned from the
Leicestershire Multi-agency
Sharing Hub
Stephen Curtis
Leicestershire County Council
Editor's Notes
The MASH isn’t a safeguarding hub – there is a lot of interest in those, but that’s not what Leicestershire has developed. It isn’t a big IT system, procured from a commercial supplier. It isn’t a straightforward and easy process, without any issues!
Designed to address the issues that Leicestershire understand as being barriers – ad hoc sharing, conflicting cultures, confusing guidance. Ultimately, the MASH is a co-located team of enthusiastic people with expertise, committed to resolving the issue. The idea for the MASH came from having a good understanding of what the problem is.
This is what the MASH actually looks like – its strength is its simplicity. This gave confidence to partners to ‘have a go’ without having to commit to a longer term plan, costing lots of money. The MASH supports a number of agreed services (Children’s Centres, Health Visitors, SLF). When a practitioner thinks they would benefit from having an overview of who is in the family, and how they have interacted with services over the last 5 years, they make a request for information via secure email. Partner organisations have agreed that they are able to share information in these circumstances, and the team come from different organisations (LPT and LCC) so they review the systems they are able to access, and using their professional expertise, extract relevant information and pass it to an analyst who collates the material and puts it into a report.
And this is what is created. Things can change quickly in families, so the report is clearly marked as being valid only on the day of production. It also puts details of other practitioners right at the front – we respect the expertise of practitioners and want to make it easier for them to talk to one another directly to decide how best to support a family.
This is a genogram – essentially a family tree. This is drawn from scratch by the analyst, so it can be tailored for each case, and the MASH team can work out from their records who fits within the family. This means that other generations, such as grandparents, can be included, or if the parents are separated, they can still be represented within – it doesn’t just have to mean household.
There’s also a timeline for each family member, showing their interactions with services. There’s a key which apparently gets easier to remember the more you use it, but you can see that there is information on school attendance, CAF etc.
Finally, there is a narrative which sets out the facts that are in the report – it’s just another way into the same information, there are no opinions and practitioners are left to draw their own conclusions from the data. In this example, the narrative is organised by individual. However, in the pilot phase, some practitioners asked for the narrative to be chronological but cover all family members. Because the system is a manual prototype, that change could be made and tested straight away, and it received positive feedback – both the change itself, and the fact that the change could be made so easily. SO – what are the lessons that IISaM have been able to take from the MASH? (You can read more detail in the case study on the website)
The MASH is a really simple idea which is easy to express, and which seems like common sense. In Leicestershire’s case, this big idea was particularly successful because of having senior level endorsement, alongside the commitment and perseverance to get out there and persuade other partner agencies to get on board. This made it possible for individuals to champion the idea within their own organisations and drive things forward.
The pilot phase covered two areas within Leicestershire – Market Harborough, and Hinckley & Bosworth – and was limited to a small number of services. This reduced the risk and meant that the concept could be proved before expanding. As the MASH is an example of true multi-agency working, it required change in a number of the partner organisations, and this can’t be rushed. Related to both of these issues was the importance of getting the right governance. Leicestershire and its partners have spent a lot of time getting their governance right, which meant that when the time came to agree, for example, the proposed legal basis for the information sharing, there was a forum to discuss and agree it.
It takes time to get partners on board. It takes time to develop the design, and refine it with practitioners. It takes time to get engagement at all levels within an organisation.
The project team held requirements with representatives from all levels of an organisation – senior leaders, team managers and practitioners themselves. The closer you get to the frontline, the closer you get to the truth of how things actually work, so the design will evolve to respond to that! This also helps to build engagement throughout an organisation.
People go on holiday, get ill or a policy initiative arrives out of the blue. Finances get held up, new problems emerge and you start having arguments about whether it’s possible to have a fax machine. Resolving the issues will take a while and you just have to keep plodding on.
There is a big phase of the programme which just involves methodically ensuring that everything is in place. By keeping the MASH low tech, this enabled changes to be made at short notice. The requirements could keep evolving as new issues emerged. Getting staff on board took time – they volunteered, so were likely to be open to the idea! Their training needed to be agreed – not necessarily the same, but equivalents needed to be established (e.g. NHS IG toolkit, LCC info security module) Getting the office sorted – desks, computers, secure email addresses for everyone Documenting the agreed legal rationale and signing it off Keeping communications going – with practitioners, and thinking about how to communicate with service users. Agreeing a single information leaflet proved a big step forward.
Keep the solution low tech, at least at first. This enables things to be piloted and tested quickly, building confidence across the partnership. Keep the family itself in mind – how would they want this explained? How would they feel about their information being shared?
If you are taking a pilot approach, you need to think about how to evaluate progress. The MASH team keep an issues log, have regular meetings with partner agencies and undertook interviews and surveys at the end of the pilot phase. Gathering evidence also provides a chance for reflection, both for users of the MASH, and for the team themselves. The evidence gathered can be used to engage with new partners, to identify issues and to continue to improve.
This is some of the evidence gathered during the evaluation process. The customers of the MASH (practitioners) are telling the team that they get the information they need, when they need it, and that it is making a difference for families.