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London 12th May, 2014
Leisure & Sport Facility Management
9/12/2013
1
Presentation title
Agenda
!  Employee Engagement - Talent
!  Customer Relationship management
!  Technical resource and AP/CPs – H&S
!  Potential kit to share- Efficiency
!  Risk and opportunity registers
!  Finance
!  Growth
!  Corporate Citizenship
!  Market distribution of costs
!  COFELY tools
!  COFELY reports
12th May 2014
2
Leisure & Sport Facility Management
Targets
!  Employee Engagement
!  Weekly meetings, drinks in new site, round
to new site and introduce new team
members in Crystal Palace.
!  Customer Relationship management
!  Existing client is asking us to bid for 10 new
sites
!  Technical resource and AP/CPs
!  Training planned for AP/CPs
!  Potential kit to share
!  Qualified engineers rather than kits, eg: Gas
safe, BS7671
!  Risk and opportunity registers
!  Monthly fulfilled with Mike Sexton
3
12th May 2014 Leisure & Sport Facility Management
Achievements I of II
!  Talent
!  Engineers training planned and being deployed
!  Customer Relationship Management
!  Existing client potential to grow in pipeline >40%
!  Health and Safety
!  Training and CIS in process, nothing to report
!  Efficiency
!  Important progress: 100% PDA working and
ready for Reactive WO processing.
!  PPM in process to be uploaded on Maximo
4
12th May 2014 Leisure & Sport Facility Management
Achievement II of II
!  Finance
!  WIP under control, 95% total WIP<3 months
!  Debt Catching up >£89k recovered in May
so far.
!  Growth
!  Pipeline with >40% growth in number of
sites.
!  Mobilisation in Crystal Palace is progressing
smoothly and CPNSC is fully integrated in
periodic reports
!  Corporate Citizenship
!  COFELY FM services presented to
clients as CSR and operative cost
constrain
5
12th May 2014 Leisure & Sport Facility Management
6
Operating cost include running costs, Hard and Soft FM & Utilities management,
hence its increase vs Rent. Do not include Operator’s overhead costs, T&M.
Cofely can influence the Operating costs.
Source:IPDoccupiersGEMcode&bluechipIndex,16thSept2013
Distribution of costs.
12th May 2014 Leisure & Sport Facility Management
Technology & tools
!  Building Information Modelling
!  Shows all layers of components of the
building
!  Computer Aided FM
!  Shares with BIM all assets M&E and the
corresponding maintenance and costs.
!  Manage: Activity, Costs, time EG: AP, AR,
Performance, PPM calendar, performance,
TCO, Life Cycle, etc.
!  PDA
!  Shares with CAFM all activity developed in
every asset. Time, costs, parts, statutory
Compliance, due dates, etc.
!  Business Objects + SAP
!  Reports in a intuitive way all information,
tailored on demand.
7
12th May 2014 Leisure & Sport Facility Management
Reporting samples I of III
!  Planned Preventative Maintenance
Performance, per asset, service, site, date.
!  Reactive Maintenance Performance, per
asset, service, site, date.
!  Total number of Request for Quotations
placed, by site, type, date, etc
!  Total number of PO placed, per site, type,
date, value.
!  Last service date, frequency per tasks, next
due date, service compliance, asset
compliance, Corrective works due,
quotations, remedial due, quotations.
!  Statistics of costs per asset/site/season/
type, etc
!  TCO per asset, site in real time.
!  Site folder shared in real time
8
0
10
20
30
40
50
60
70
80
Feb-17
Mar-17
Apr-17
May-17
Jun-17
Jul-17
Aug-17
Sep-17
Oct-17
Nov-17
Dec-17
Jan-18
RfQ
PO
12th May 2014 Leisure & Sport Facility Management
9
Reporting samples II of III
12th May 2014 Leisure & Sport Facility Management
10
Reporting samples III of III
12th May 2014 Leisure & Sport Facility Management
Questions?
E.mail: Enrique.Vallano@cofely-gdfsuez.com
Mobile: 07855 962 147
11
12th May 2014 Leisure & Sport Facility Management

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Leisure Sports FM Services 12th May 2014

  • 1. London 12th May, 2014 Leisure & Sport Facility Management 9/12/2013 1 Presentation title
  • 2. Agenda !  Employee Engagement - Talent !  Customer Relationship management !  Technical resource and AP/CPs – H&S !  Potential kit to share- Efficiency !  Risk and opportunity registers !  Finance !  Growth !  Corporate Citizenship !  Market distribution of costs !  COFELY tools !  COFELY reports 12th May 2014 2 Leisure & Sport Facility Management
  • 3. Targets !  Employee Engagement !  Weekly meetings, drinks in new site, round to new site and introduce new team members in Crystal Palace. !  Customer Relationship management !  Existing client is asking us to bid for 10 new sites !  Technical resource and AP/CPs !  Training planned for AP/CPs !  Potential kit to share !  Qualified engineers rather than kits, eg: Gas safe, BS7671 !  Risk and opportunity registers !  Monthly fulfilled with Mike Sexton 3 12th May 2014 Leisure & Sport Facility Management
  • 4. Achievements I of II !  Talent !  Engineers training planned and being deployed !  Customer Relationship Management !  Existing client potential to grow in pipeline >40% !  Health and Safety !  Training and CIS in process, nothing to report !  Efficiency !  Important progress: 100% PDA working and ready for Reactive WO processing. !  PPM in process to be uploaded on Maximo 4 12th May 2014 Leisure & Sport Facility Management
  • 5. Achievement II of II !  Finance !  WIP under control, 95% total WIP<3 months !  Debt Catching up >£89k recovered in May so far. !  Growth !  Pipeline with >40% growth in number of sites. !  Mobilisation in Crystal Palace is progressing smoothly and CPNSC is fully integrated in periodic reports !  Corporate Citizenship !  COFELY FM services presented to clients as CSR and operative cost constrain 5 12th May 2014 Leisure & Sport Facility Management
  • 6. 6 Operating cost include running costs, Hard and Soft FM & Utilities management, hence its increase vs Rent. Do not include Operator’s overhead costs, T&M. Cofely can influence the Operating costs. Source:IPDoccupiersGEMcode&bluechipIndex,16thSept2013 Distribution of costs. 12th May 2014 Leisure & Sport Facility Management
  • 7. Technology & tools !  Building Information Modelling !  Shows all layers of components of the building !  Computer Aided FM !  Shares with BIM all assets M&E and the corresponding maintenance and costs. !  Manage: Activity, Costs, time EG: AP, AR, Performance, PPM calendar, performance, TCO, Life Cycle, etc. !  PDA !  Shares with CAFM all activity developed in every asset. Time, costs, parts, statutory Compliance, due dates, etc. !  Business Objects + SAP !  Reports in a intuitive way all information, tailored on demand. 7 12th May 2014 Leisure & Sport Facility Management
  • 8. Reporting samples I of III !  Planned Preventative Maintenance Performance, per asset, service, site, date. !  Reactive Maintenance Performance, per asset, service, site, date. !  Total number of Request for Quotations placed, by site, type, date, etc !  Total number of PO placed, per site, type, date, value. !  Last service date, frequency per tasks, next due date, service compliance, asset compliance, Corrective works due, quotations, remedial due, quotations. !  Statistics of costs per asset/site/season/ type, etc !  TCO per asset, site in real time. !  Site folder shared in real time 8 0 10 20 30 40 50 60 70 80 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 RfQ PO 12th May 2014 Leisure & Sport Facility Management
  • 9. 9 Reporting samples II of III 12th May 2014 Leisure & Sport Facility Management
  • 10. 10 Reporting samples III of III 12th May 2014 Leisure & Sport Facility Management
  • 11. Questions? E.mail: Enrique.Vallano@cofely-gdfsuez.com Mobile: 07855 962 147 11 12th May 2014 Leisure & Sport Facility Management