Webinar Presentation on Talent Management Brand New HCM Model for Auto
Leisure Sports FM Services 12th May 2014
1. London 12th May, 2014
Leisure & Sport Facility Management
9/12/2013
1
Presentation title
2. Agenda
! Employee Engagement - Talent
! Customer Relationship management
! Technical resource and AP/CPs – H&S
! Potential kit to share- Efficiency
! Risk and opportunity registers
! Finance
! Growth
! Corporate Citizenship
! Market distribution of costs
! COFELY tools
! COFELY reports
12th May 2014
2
Leisure & Sport Facility Management
3. Targets
! Employee Engagement
! Weekly meetings, drinks in new site, round
to new site and introduce new team
members in Crystal Palace.
! Customer Relationship management
! Existing client is asking us to bid for 10 new
sites
! Technical resource and AP/CPs
! Training planned for AP/CPs
! Potential kit to share
! Qualified engineers rather than kits, eg: Gas
safe, BS7671
! Risk and opportunity registers
! Monthly fulfilled with Mike Sexton
3
12th May 2014 Leisure & Sport Facility Management
4. Achievements I of II
! Talent
! Engineers training planned and being deployed
! Customer Relationship Management
! Existing client potential to grow in pipeline >40%
! Health and Safety
! Training and CIS in process, nothing to report
! Efficiency
! Important progress: 100% PDA working and
ready for Reactive WO processing.
! PPM in process to be uploaded on Maximo
4
12th May 2014 Leisure & Sport Facility Management
5. Achievement II of II
! Finance
! WIP under control, 95% total WIP<3 months
! Debt Catching up >£89k recovered in May
so far.
! Growth
! Pipeline with >40% growth in number of
sites.
! Mobilisation in Crystal Palace is progressing
smoothly and CPNSC is fully integrated in
periodic reports
! Corporate Citizenship
! COFELY FM services presented to
clients as CSR and operative cost
constrain
5
12th May 2014 Leisure & Sport Facility Management
6. 6
Operating cost include running costs, Hard and Soft FM & Utilities management,
hence its increase vs Rent. Do not include Operator’s overhead costs, T&M.
Cofely can influence the Operating costs.
Source:IPDoccupiersGEMcode&bluechipIndex,16thSept2013
Distribution of costs.
12th May 2014 Leisure & Sport Facility Management
7. Technology & tools
! Building Information Modelling
! Shows all layers of components of the
building
! Computer Aided FM
! Shares with BIM all assets M&E and the
corresponding maintenance and costs.
! Manage: Activity, Costs, time EG: AP, AR,
Performance, PPM calendar, performance,
TCO, Life Cycle, etc.
! PDA
! Shares with CAFM all activity developed in
every asset. Time, costs, parts, statutory
Compliance, due dates, etc.
! Business Objects + SAP
! Reports in a intuitive way all information,
tailored on demand.
7
12th May 2014 Leisure & Sport Facility Management
8. Reporting samples I of III
! Planned Preventative Maintenance
Performance, per asset, service, site, date.
! Reactive Maintenance Performance, per
asset, service, site, date.
! Total number of Request for Quotations
placed, by site, type, date, etc
! Total number of PO placed, per site, type,
date, value.
! Last service date, frequency per tasks, next
due date, service compliance, asset
compliance, Corrective works due,
quotations, remedial due, quotations.
! Statistics of costs per asset/site/season/
type, etc
! TCO per asset, site in real time.
! Site folder shared in real time
8
0
10
20
30
40
50
60
70
80
Feb-17
Mar-17
Apr-17
May-17
Jun-17
Jul-17
Aug-17
Sep-17
Oct-17
Nov-17
Dec-17
Jan-18
RfQ
PO
12th May 2014 Leisure & Sport Facility Management