This document discusses the importance of social skills, teamwork skills, and work ethics for personality grooming. It provides examples of important social skills like sharing, cooperating and listening. It emphasizes the need to understand others, take responsibility for your actions, and treat others as you want to be treated to improve social skills. Teamwork skills like accepting feedback, dealing with conflict, and diversity awareness are discussed. The document also highlights the importance of following workplace instructions, using equipment safely, and adhering to company policies and ethics.

1. PERSONALITY
GROOMING

2. Lecture 4
Learning Outcomes:
After completing this lecture, you should be able to:
• Understand importance of Social skills.
• How to behave when working in a team.
• How to demonstrate professional ethics at
work place.

3. Personality Grooming
1. Social Skills
Social skills are used to communicate with others daily in a variety of ways including
verbal, nonverbal, written and visual.
Important Social Skills
 Sharing
 Cooperating
 Listening
 Following directions
 Respect personal Spaces
 Making eye contact
 Using Manners

4. 3. Social Skills
How to Improve your Social Skills
• Know yourself
• Try to understand others that are connected to you
• Take responsibility of your actions
• Treat others as you want to be treated
• Always show gratitude
• Don't try to change others. Adjust the way they are.
• Change your attitude to make relations better.
• Face the difficulties with patience.
• To make relations strong, find ways to help others.

5. Personality Grooming
2. Teamwork Skills
• Accepting feedback
• Collaboration & Cooperation
• Dealing with difficult situations
• Dealing with office politics
• Diversity awareness
• Establishing interpersonal relationships
• Dealing with difficult personalities
• Self-awareness
• Team building

6. 4. Teamwork Skills
Conflict Management
Reasons of Conflict:
• Having no conversation
• lack of Problem solving skills
• No Goals & Target settings
• No time management
• Personal Problems
 Identify and handle conflicts sensibly, fairly, and efficiently.
 Dealing with incompatibilities or disagreements arising.

7. 4. Teamwork Skills
Conflict Management
Lest watch a short Video…

8. 4. Teamwork Skills
Negative impacts of Conflict:
• Discouragement
• Effects Physical & Emotional health
• Diverts attention from work

9. 4. Teamwork Skills
How to resolve Conflict:
• Point out the reason of conflict
• Respect others opinion
• Don’t blame others
• Let everyone put forward his point of view
• Discussion/Dialogue

10. 4. Teamwork Skills
Activity:
Recall an incident from the past in which you had a conflict.
Provide information about that conflict like
• what was the nature of that conflict,
• who was included,
• what were the options available
• how you resolve the conflict?

11. Personality Grooming
3. Work Ethics :
• Follow instructions of supervisor
• Use machinery, instruments, raw materials as per manuals with care & responsibility
• Use safety gadgets (PPE) during working as per HEC guidelines
• Cooperation
• Responsibility
• Professionalism
• Follow the rules & policies of your company strictly
• Its an offense to record anything with camera without permission.
• Don’t work with other supervisor during vacations

12. THANKS!