Lean Identifies for Improvement Patients, Co-workers The focus of lean is to continuously identify improvement opportunities to increase value and eliminate “non-value added” or wasteful activities throughout our processes. Lean involves thinking about how we can improve what we do so it’s better for our patients and for our colleagues. Learning about lean will help UMass Memorial Health Care lead, enable and develop people to help us become the best place to give care and the best place to get care – True North.