The document summarizes a survey of companies and freelance workers in the handmade rock-climbing pants industry in Madrid, Spain. The survey found that Lean Six Sigma methodologies had not been implemented, as the small and medium enterprises did not think they could afford such methodologies. They focused instead on quality of materials, employee feedback, reliable equipment, and customer feedback to improve processes rather than using specific methodologies. Additionally, there was no strong quality culture and the concepts were seen as only applicable to large manufacturers, not services.

1. Lean Six Sigm Penetration
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Gain from the Power of Lean Six Sigma – MOOC
By Nilakantasrinivasan
Assignment Submission of : __Rafael Moreno

2. Assignment #3
Index
• Surveyed companies (and people)
• State of the culture of quality
• Issues
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3. Assignment #3
Surveyed companies (and people) about
Implementation of Lean SixSigma methodologies in
handmade rock-climbing pants industry in Madrid, Spain
– Freelance and self employed workers
– Small and medium – sized enterprise
– Friends
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4. Assignment #3
Surveyed companies (and people)
– Consulted in all cases have not been implemented such methodologies
in companies that perform this type of activity.
– Asked by as perform the work process improvement, they answered
about the quality of the providers of raw materials, employees reviews,
reliable equipment and also the customer feedback. No specific
methodologies are used in these tasks
– They have knowledges of quality systems, but not beyond certifications
for ISO 9001
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5. Assignment #3
Issues
– There is no quality culture. People think that these methodologies can
afford only the largest companies.
– They understand the ideas for product manufacturing industries, but not
its application to the service sector.
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