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LEAN JOURNEY.
CULTURE CHANGE.
STAFF ENGAGEMENT.
AIDAN HOLLAND
DECEMBER 2016
STANDARD PROCESS INCREASED EFFICIENCY.
ENGAGEMENT CHANGED THE CULTURE.
GREATER THROUGHPUT OF WORK
WORKING SMARTER RATHER THAN HARDER.
THE TEAM LOOKS FOR WAYS TO BECOME EFFICIENT.
PDCA METHODOLOGY EMBEDDED IN CULTURE.
ALL HAVE PARTICIPATED IN KAIZEN EVENTS.
FIVE S’s, S.M.E.D., ASSET CARE, STANDARD WORK PART OF
OUR TOOL KIT.
1ST LEAN PROJECT STANDARDISED THE PROCESS
2ND LEAN PROJECT AUTOMATED 10% OF PRODUCTION AND
CREATED A BETTER CUSTOMER SERVICE.
3RD LEAN PROJECT REDUCED THE NUMBER OF RE-WORKS.
4TH PROJECT EMBRACED NEW SYSTEM AND MAINTAINED
EFFICIENCY.
5TH PROJECT CREATED TEMPLATES FOR REPEAT USE.
COMMUNICATION BETWEEN SALES-CUSTOMER-DESIGNER
SIMPLIFIED.
TEAM EMBRACE CHANGE AND TECHNOLOGY.
ANALYSIS OF PROCESS
USING PCDA METHODOLOGY
Plan:
1. Problem Definition
2. Current state
3. Target to achieve
4. Root cause analysis
5. Agreed counter measures
Do
6. Implementation plan.
Experimental learning.
Act:
8. Standardise success,
learn from failures,
using process mapping
and training.
Check:
7. Evaluate results and
process using KPI’s
OLD PROCESS
CURRENT PROCESS
MANY STEPS.
INDIVIDUAL PROCESS.
STAFF REVIEW
PROCESS.
KAIZEN EVENTS.
AGREED TARGET.
ENGAGED STAFF.
SIMPLER PROCESS,
LESS STEPS.
STANDARD PROCESS.
ALL INVOLVED.
IMPACT MEASURED.
TARGETS ACHIEVED.
STAFF INVOLVED.
NEW PROCESS
CONCLUSION
LEAN IS A WAY OF CHANGING THE CULTURE, EMBRACING
CHANGE, BECOMING MORE EFFICIENT, WORKING AS A TEAM.
WE HAVE CREATED A CONTINUOUS IMPROVEMENT CULTURE
IN AN EVOLVING INDUSTRY, IN A CREATIVE DEPARTMENT.
WE CAN BECOME MORE EFFICIENT AND THE LEAN JOURNEY
CONTINUES.

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Lean journey Dec 2016

  • 1. LEAN JOURNEY. CULTURE CHANGE. STAFF ENGAGEMENT. AIDAN HOLLAND DECEMBER 2016
  • 2. STANDARD PROCESS INCREASED EFFICIENCY. ENGAGEMENT CHANGED THE CULTURE. GREATER THROUGHPUT OF WORK WORKING SMARTER RATHER THAN HARDER. THE TEAM LOOKS FOR WAYS TO BECOME EFFICIENT. PDCA METHODOLOGY EMBEDDED IN CULTURE. ALL HAVE PARTICIPATED IN KAIZEN EVENTS. FIVE S’s, S.M.E.D., ASSET CARE, STANDARD WORK PART OF OUR TOOL KIT.
  • 3. 1ST LEAN PROJECT STANDARDISED THE PROCESS 2ND LEAN PROJECT AUTOMATED 10% OF PRODUCTION AND CREATED A BETTER CUSTOMER SERVICE. 3RD LEAN PROJECT REDUCED THE NUMBER OF RE-WORKS. 4TH PROJECT EMBRACED NEW SYSTEM AND MAINTAINED EFFICIENCY. 5TH PROJECT CREATED TEMPLATES FOR REPEAT USE. COMMUNICATION BETWEEN SALES-CUSTOMER-DESIGNER SIMPLIFIED. TEAM EMBRACE CHANGE AND TECHNOLOGY.
  • 4. ANALYSIS OF PROCESS USING PCDA METHODOLOGY Plan: 1. Problem Definition 2. Current state 3. Target to achieve 4. Root cause analysis 5. Agreed counter measures Do 6. Implementation plan. Experimental learning. Act: 8. Standardise success, learn from failures, using process mapping and training. Check: 7. Evaluate results and process using KPI’s
  • 5. OLD PROCESS CURRENT PROCESS MANY STEPS. INDIVIDUAL PROCESS. STAFF REVIEW PROCESS. KAIZEN EVENTS. AGREED TARGET. ENGAGED STAFF. SIMPLER PROCESS, LESS STEPS. STANDARD PROCESS. ALL INVOLVED. IMPACT MEASURED. TARGETS ACHIEVED. STAFF INVOLVED. NEW PROCESS
  • 6. CONCLUSION LEAN IS A WAY OF CHANGING THE CULTURE, EMBRACING CHANGE, BECOMING MORE EFFICIENT, WORKING AS A TEAM. WE HAVE CREATED A CONTINUOUS IMPROVEMENT CULTURE IN AN EVOLVING INDUSTRY, IN A CREATIVE DEPARTMENT. WE CAN BECOME MORE EFFICIENT AND THE LEAN JOURNEY CONTINUES.