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Empowering People In The
World of Modern Technology
Leah McGowen-Hare, MSEd
Vice President, Trailhead Evangelism, Salesforce
@LeahBMH
Low Plains Layout
1st Industrial Revolution
Steam
2nd Industrial Revolution
Electricity
3rd Industrial Revolution
Computing
4th Industrial Revolution
Intelligence
The Fourth Industrial Revolution
1700s 1800s 1900s Today
Technologies Changing the World
● Biotechnology
● Robotics
● 3D printing
● Internet of Things (IoT)
● Artificial intelligence (AI)
● Blockchain applications
● New computational technologies
● Virtual and augmented reality (VR)
Physical Digital
The degree to which an
organization and/or individual
embraces or resists the
developments of technology
will determine their trajectory
Fixed Mindset
● Uncertainty
● Ambiguous
● Uncomfortable
● Disruptive - changes how we
see ourselves
Not first technology revolution
Do you remember?
Dorothy Vaughan
● Hired at National Advisory Committee
for Aeronautics (NACA) in 1943
● Promoted to supervisor in 1949 - first
Black supervisor at NACA
● Transitioned to NASA in 1958 began
learning FORTRAN
● Trained other ladies to learn
FORTRAN to keep their job
We All Care About This
This isn’t one person’s problem. We’re all in this together.
Diverse TeamsHiring Needs Family and
Friends
How can we lift as we climb?
How can we curate as we create?
Learn in-demand skills
Business, tech, & soft skills
On-demand & expert-led courses
Earn resume-worthy credentials
600+ skill-based badges
41 role-based credentials
Connect to opportunity
Mentorship to employment
Vibrant community
16M+
Badges Earned
Trailhead is the Fun FREE Way to Learn
We Are All Teachers
● Write a blog
● Answer questions in
a community
● Present a session at
a conference
Meet People Where They Are
● Focus on connecting and not
projecting
● Practice silence; not simply being
quiet but silencing judgement
● Stay close; not closed off
Volunteer Your Time/Resources
● Share your gifts
and talent
● Volunteer at your local
school/nonprofit
● Make it a family affair
Bring Joy To What You Do
● Show gratitude
● Smile
● Humankind
human.kind
{be both}

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Leah McGowen-Hare: SpringOne Platform Keynote

  • 1. Empowering People In The World of Modern Technology Leah McGowen-Hare, MSEd Vice President, Trailhead Evangelism, Salesforce @LeahBMH
  • 2. Low Plains Layout 1st Industrial Revolution Steam 2nd Industrial Revolution Electricity 3rd Industrial Revolution Computing 4th Industrial Revolution Intelligence The Fourth Industrial Revolution 1700s 1800s 1900s Today
  • 3. Technologies Changing the World ● Biotechnology ● Robotics ● 3D printing ● Internet of Things (IoT) ● Artificial intelligence (AI) ● Blockchain applications ● New computational technologies ● Virtual and augmented reality (VR) Physical Digital
  • 4. The degree to which an organization and/or individual embraces or resists the developments of technology will determine their trajectory
  • 5. Fixed Mindset ● Uncertainty ● Ambiguous ● Uncomfortable ● Disruptive - changes how we see ourselves
  • 6. Not first technology revolution Do you remember?
  • 7.
  • 8. Dorothy Vaughan ● Hired at National Advisory Committee for Aeronautics (NACA) in 1943 ● Promoted to supervisor in 1949 - first Black supervisor at NACA ● Transitioned to NASA in 1958 began learning FORTRAN ● Trained other ladies to learn FORTRAN to keep their job
  • 9. We All Care About This This isn’t one person’s problem. We’re all in this together. Diverse TeamsHiring Needs Family and Friends
  • 10. How can we lift as we climb? How can we curate as we create?
  • 11. Learn in-demand skills Business, tech, & soft skills On-demand & expert-led courses Earn resume-worthy credentials 600+ skill-based badges 41 role-based credentials Connect to opportunity Mentorship to employment Vibrant community 16M+ Badges Earned Trailhead is the Fun FREE Way to Learn
  • 12. We Are All Teachers ● Write a blog ● Answer questions in a community ● Present a session at a conference
  • 13. Meet People Where They Are ● Focus on connecting and not projecting ● Practice silence; not simply being quiet but silencing judgement ● Stay close; not closed off
  • 14. Volunteer Your Time/Resources ● Share your gifts and talent ● Volunteer at your local school/nonprofit ● Make it a family affair
  • 15. Bring Joy To What You Do ● Show gratitude ● Smile ● Humankind

Editor's Notes

  1. We are in the midst of the Fourth Industrial Revolution -- a time of unprecedented technological innovation. While this rapid technology change and rapid pace of innovation can be exciting, what does it mean for us?
  2. There arer technology advances that are not only digital but physical too
  3. These changes force us to choose. To embrace or not to embrace I can take an educateded guess that this audince is not only choosing to embracing it but are also creatores of these changes directly or indirectly
  4. So what about those that are not…why are they not..the fixed mindest
  5. But as humans this is not our first time to the technological revultion rodeo..we’ve been here before
  6. Does anyone know who this ?
  7. She brought people along with her..and it is our responsibility individually and collectively to bring others along.
  8. Why…
  9. As Saleforce our ceos believe business is the biggest platform for change…we provide a platform where ….. But you do not have to lookf or your company to lead the way..we can all impact and help others.. 1 00