Leah Ford has over 10 years of experience in workers' compensation claims handling and management in Louisiana. She currently works as a Unit Manager at FARA Insurance Services, where she oversees initial claims setup, investigation, benefits management and coordination, medical treatment coordination, and provides training to claims adjusters managing around 1,000 claims. Previously, she held roles as a Field Case Manager at Amerisafe and Claims Representative at Gallagher Bassett, gaining experience in claims investigation and management, benefits coordination, reporting, and claims resolution. She holds a diploma from Avoyelles High School and a certificate from Delta Career College in medical terminology and billing.

1. Leah Ford
605 Lallah Street, Pineville, LA 71360
(318) 715-3812
Lford518@gmail.com
PROFESSIONAL SUMMARY
 Highlyskilledcareerprofessional with more than10 yearsworker’scompensationclaimshandlingand
managementexperience
 ProficientinLouisianaWorker’sCompensationlaw
 Knowledgeable educatorof LouisianaWorker’sCompensationlaw andclaimshandling
 Excellentcommunicator andworkingrelationshipwithbothdefenseandplaintiff counsel
 Supervisionandguidance of claimsadjusters
CAREER HISTORY
FARA InsuranceServices,Alexandria,LA
WORKERS COMPENSATION –UNIT MANAGER 2012-Present
Duties
 Initial worker’scompensationclaimsset up,investigation,managementandcoordinationof benefits
 Coordinationof medical,legal andinvestigative services
 Coordinationof worker’scompensationlaw withstate requirementswithLouisianaOffice of RiskManagement
 Coordinationof medical treatmentwithphysiciansandclaimsadjusters
 Initiationof claim’sresolution,negotiationof settlementagreements,anddiscontinuanceof benefitsthrough
litigation
 Ensure benefitsare calculatedcorrectly,paymentsandreportingare timely,managementof adequate reserves
 Managementof claimsadjusters withatotal caseloadof approximately1,000claims
 Provide trainingandeducationtoclaimsadjusters
Amerisafe,Alexandria,LA
FIELD CASE MANAGER 2007-2012
Duties
 Initial worker’scompensationclaimssetup,investigation,managementandcoordinationof benefits
 Assessmentof workplace safety
 Coordinationof medical,legal andinvestigative services
 Coordinationof medical treatmentwithphysiciansandclaimsadjusters
 Initiationof claim’sresolution,negotiationof settlementagreements,anddiscontinuanceof benefitsthrough
litigation
 Ensure benefitsare calculatedcorrectly,paymentsandreportingare timely,managementof adequate reserves
 Managementof claimsadjusters

2. Leah Ford
Gallagher Bassett,Alexandria,LA
CLAIMS REPRESENTATIVE 1994-2007
Duties
 Initial worker’scompensationclaimssetup,investigationandmanagement
 Data entrycompletion
 Knowledgeof medical billsandmedical coding
 Completionof interviewswithinjuredworkers,witnesses,andemployers
 Coordinationof medical,legal andinvestigative services
 Monthlyreportingincludingreserveallocationmanagement
 Timelyfilingof requiredstate forms
 Pursuitandnegotiationof all claimsresolutionopportunities,settlementnegotiations,returntowork,and
discontinuance of benefitsthroughlitigation
EDUCATION
DeltaCareerCollege 1992 Medical Terminology/Billing/ShortHand/Office
Assistant
AvoyellesHighSchool 1987-1991 HighSchool Diploma
HONORS
Amerisafe FieldCase Managerof the Year 2010-2011 EasternRegion
REFERENCES
*Provideduponrequest