Matt Brady is a former Army helicopter pilot and Special Operations commander who led Operation REDWINGS in Afghanistan. In this webinar, he discusses how to lead during a crisis by preparing contingencies in advance, maintaining focus during the crisis, and debriefing afterwards to learn lessons. He emphasizes the importance of training, getting second opinions, and remembering that crises will happen so leaders must prepare their teams accordingly.

1. Leading During a Crisis
[Flawless Execution Webinar Series]
The Session will Begin Shortly!

2. • Former Army recon helicopter pilot, 18 years active
• Commanded Special Ops in Iraq and Afghanistan
• Air Commander during Operation REDWINGS
• West Point graduate
• Masters of Philosophy in Military Strategy
• MBA from Harvard Business School
• Former Project Leader at Airbnb
Matt “Hobo” Brady Huntsville, AL

3. • Operation REDWINGS
• Before,
• During,
• After a Crisis
Objective: Give you a better understanding of how
our approach to handling crises can give us a
competitive advantage in the business world
AGENDA

4. Some Background
• First deployment to Afghanistan
• New to my unit
• New to my aircraft
• Never commanded forces before
• Joining an organization of highly trained and
motivated Special Operations Professionals

5. It looked something like this….

6. Operation REDWINGS
What happened?

7. Now what do you do?

8. Before a Crisis, Prepare for Success
• Contingency planning
• Think like a boss
• Training and Standards
• Rehearse, Rehearse, Rehearse

9. Establish a Routine but Think Differently
• Maintain execution rhythm, speed up tempo
• Inventory “known knowns” and “known
unknowns”
• Risk prioritization
• Think about how the competition might take
advantage of the situation
• Be on the Lookout (BOLO) for Task Saturation

10. Don’t forget to “Check Yourself”
• Ensure you’re keeping a close tab on
emotions
• Get a second opinion
• Ask for support – you’ll need it

11. When it’s Over, Debrief!
• This isn’t the last time this will happen
• Fertile ground for Lessons Learned
• Re-commit to the team and those who
suffered most

12. Always Remember…
• Things you should do proactively, before a
crisis – “known unknowns”
• Wherever you go, there you are
• Always ask for others’ opinions
• When you’re through to the other side,
discuss the Lessons Learned

13. Let’s Connect!
Matt “Hobo” Brady
mbrady@afterburner.com
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