The document provides information about a consultancy project conducted for Lotus's, a Thai retail chain. It includes: - Details of 4 group members assigned to the project. - A background of Lotus's including its establishment in Thailand and acquisition by Tesco. - An introduction to the project leader Areeya Manathat including her role and departments. - A SWOT analysis of Lotus's identifying strengths, weaknesses, opportunities, and threats. - An overview of Accenture's five elements of responsible leadership methodology used for consultation. - Identification of issues like technology advancement and cultural differences as the problem statements. - The objectives of evaluating issues using 5W