SRS provides specialized refrigeration services nationally, including repair, warehousing of parts, warranty support, installation, and more. Outsourcing to SRS offers benefits like reduced overhead and staffing flexibility. SRS handles all aspects of service for clients such as managing technicians, filing paperwork, and providing status updates. The company aims to offer timely service within 24-48 hours of a request and repairs within 72 hours when parts are available. SRS's management team, products, billing information, and contact details are also outlined.

1. SRS
SRS
For all your Specialized Refrigeration Needs Nationally
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2. Services SRS Provides for YOU
1. Repair Service for your Equipment
2. Reports for you on all repairs
SRS 3. Warehousing of Parts Is Available!
4. Warranty Paperwork Filed for You!
5. Delivery, Installs, Set-up and Removal
6. Initial service within 24 hours
7. Constant Communication of Status
2

3. Outsourcing advantages with SRS by your Side
• Reduced overhead
• Staffing Flexibility
• No Training costs to you
• No Contract Agency Fees or Insurance Coverage
• SRS works for YOU our Client
• Reports ran to your specifications
SRS
• Can still use your technicians that you like to use already
in your areas
• See Slide 5 for details
• SRS handles all invoicing
• Pricing Disputes
• Pricing breakdown and details
• Negotiated best price for you guaranteed
• Status Updates Regularly / Daily
3

4. SRS Customer Service Benefits
Your satisfaction is SRS’s top priority!
We will: • provide timely, courteous customer service and technical support.
If ever we're discourteous, or if a repair is not handled in a timely
manner, we encourage you to let us know immediately!
SRS • update YOU and your Client every step of the way
with the repair SRS is handling for you from
Dispatching to Parts Needed to Completion.
• provide an ETA of service date at time of
dispatching to you, the Client and the Location
Manager or Owner who needs service to be
completed at.
• supply you with solutions and
suggestions to help prevent nuisance
calls and/or environmental problems.
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5. Service Call Process
Receive Service
Request Information Update
Dispatch Service
Ru
W/Service Status
Company
n
Re
SRS
po
rts
Update Troubleshoot the Failure
& Close with Location
Ticket Order
Parts if
Needed
Finish
Repairs
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6. Recap of how SRS help You and Your Clients for Service:
Dependable and Knowledgeable Service Technicians
Saving you Money
SRS Kathy Keith Jane
Streamlined Process
 SRS Guarantee:
Technicians available to work on your equipment within 24-48 hours
of dispatch and repaired within 72 hours with parts upon part
availability.
Complete maintenance and complete unit check at time of
service evaluation
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7. Sales Information
Custom to your
needs!
All Styles, Any Size
Any Manufacturer – Some
Listed Here
SRS
Reach – IN
Uprights, Bunkers
Walk – IN
Custom to your needs
Ice Machines
Installation, Shipping, Set-up
available!
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8. Billing Information
• Billing / Remit to Address:
N8026 County Road H
Luxemburg, WI 54217
SRS
Office: 920-866-2300
Fax: 920-866-2303
We are happy to help you!
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9. SRS Management Team
• Kathy Fort, Co-Owner
• Head of Wisconsin Branch
Email: SRSRef.Kathy@gmail.com
• Jane Ropson, Office Manager
Email: SRSRef.Jane@gmail.com
SRS
• Keith Redd, Co-Owner
• Head of VA Branch
Email: SRSRef.Keith@gmail.com
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