Lazada was launched in 2012 to be the leading ecommerce platform in Southeast Asia, targeting over 500 million consumers across 5 countries. It has since become the number one player in all its markets. Lazada has rapidly grown its customer and seller base, with marketplace sales reaching over 40% of its GMV. It has also expanded beyond electronics to over 60% non-electronics sales, with strong growth in lifestyle and fashion categories. Lazada continues to invest in fulfillment infrastructure, mobile and payment solutions to strengthen its ecosystem and drive operational efficiencies across the region.
Lazada E-commerce Statistics Across Southeast Asiacharmaine17
Since its establishment back in 2012, the largest online shopping site in all of Southeast Asia had truly built up its name and rooted itself in the field of E-commerce. Lazada had expanded to six major countries of SEA such as Indonesia, Philippines, Thailand, Malaysia, Vietnam and Singapore, continuously developing online shopping in the region. With the first five countries launched way back in 2012 and Lazada Singapore in 2014, the brand Lazada had been acquainted with the word online shopping because of the good service and innovative ideas brought by the company in trying to build Ecommerce in Southeast Asia region. In line with these, Lazada Group topped every chart, data and statistics in each of the countries it ventured with, like purchased items, visits and positive comments thus gaining the trust of all its online shoppers that is very essential when it comes to internet shopping.
Now, through this infographic, you can now take an in depth look at what Lazada Group brought to the tables! Know all about Lazada's performance and statistics. Let the numbers tell you the whole story behind the biggest name in online shopping, and Southeast Asia’s Ecommerce as a whole.
This is my assignment on how t use a e-commerce websites. i have given descriptions from the sign up process till a succesfull payment. Hope this slides help you out with your assignments guyz <3
Lazada was launched in 2012 to be the leading ecommerce platform in Southeast Asia, targeting over 500 million consumers across 5 countries. It has since become the number one player in all its markets. Lazada has rapidly grown its customer and seller base, with marketplace sales reaching over 40% of its GMV. It has also expanded beyond electronics to over 60% non-electronics sales, with strong growth in lifestyle and fashion categories. Lazada continues to invest in fulfillment infrastructure, mobile and payment solutions to strengthen its ecosystem and drive operational efficiencies across the region.
Lazada E-commerce Statistics Across Southeast Asiacharmaine17
Since its establishment back in 2012, the largest online shopping site in all of Southeast Asia had truly built up its name and rooted itself in the field of E-commerce. Lazada had expanded to six major countries of SEA such as Indonesia, Philippines, Thailand, Malaysia, Vietnam and Singapore, continuously developing online shopping in the region. With the first five countries launched way back in 2012 and Lazada Singapore in 2014, the brand Lazada had been acquainted with the word online shopping because of the good service and innovative ideas brought by the company in trying to build Ecommerce in Southeast Asia region. In line with these, Lazada Group topped every chart, data and statistics in each of the countries it ventured with, like purchased items, visits and positive comments thus gaining the trust of all its online shoppers that is very essential when it comes to internet shopping.
Now, through this infographic, you can now take an in depth look at what Lazada Group brought to the tables! Know all about Lazada's performance and statistics. Let the numbers tell you the whole story behind the biggest name in online shopping, and Southeast Asia’s Ecommerce as a whole.
This is my assignment on how t use a e-commerce websites. i have given descriptions from the sign up process till a succesfull payment. Hope this slides help you out with your assignments guyz <3
Marketing Attribution: Valuing The Customer JourneyDung Tri
This document summarizes a study on marketing attribution conducted by Econsultancy. The study included surveys of over 600 marketers and agencies as well as 22 interviews. Key findings include:
- Attribution is still new for most companies, with 83% having used it for less than 2 years. It allows marketers to better optimize budgets and understand customer journeys.
- Larger companies are using attribution more, and it is moving to mid-sized companies. Methods are evolving from last-click to more sophisticated multi-touch approaches.
- Attribution provides accountability for digital spending but can also cause budgetary conflicts. There remains a gap integrating online and offline attribution.
- No single approach works for all - success depends on
Moore corp - Viet nam Digital Landscape Q3 2015Dung Tri
This document provides an overview of Vietnam's digital landscape in Q3/2015. Some key points:
- Internet penetration reached 48% of the population in 2015, with significant growth over the past years. Mobile 3G subscriptions also grew remarkably from 2015 to 29.3 million.
- Smartphones are now the most popular devices, used by 57% of internet users in 2015. Android is the dominant smartphone operating system. Most users are under 35 years old.
- The most popular online activities on both computers and smartphones are social media, online videos, and search engines. 8-10PM is prime time for online access and activities.
- Popular online video platforms include YouTube, along with Vietnamese sites like dant
The document discusses various aspects of media and advertising, including:
1) It provides definitions of advertising from several experts and outlines the history of changing advertising media technologies.
2) It shows how marketing activities have evolved from one-way communication to multi-way interactions and how advertising spending has shifted from traditional to digital channels.
3) It outlines models of the advertising communication process and the cognitive and behavioral effects of advertising on consumers.
This document discusses online display advertising and banner ad effectiveness. It provides information on different types of display ads like banner ads, interstitial banners, pop-ups, etc. It also discusses factors that influence banner ad effectiveness such as viewability, click-through rate (CTR), emotional appeals, incentives, credibility and acquiring the right customer. The document recommends that to maximize effectiveness, advertisers should consider viewability, optimize ad formats for higher CTR and focus on building brand image and credibility in addition to direct response. It also discusses how to allocate budgets optimally between content placement and ad networks to achieve higher CTR while minimizing risk.
The document discusses the evolving consumer decision journey (CDJ) in the digital era. It summarizes that traditionally, marketing followed a "funnel" model where consumers narrowed options over stages from awareness to purchase. However, today's connected consumers consider more options and have many touchpoints that influence decisions. The CDJ now involves stages from initial consideration through enjoyment, advocacy, and loyalty loops. Effective marketing requires understanding the CDJ, determining priority touchpoints, and allocating resources accordingly across owned, earned, and paid media.
The Essential Guide to Marketing in a Digital World - 5thDung Tri
This document provides an introduction and preface to the 5th edition of the textbook "eMarketing: The essential guide to marketing in a digital world". Some key details:
- The preface discusses the evolution of digital marketing and why the textbook changed its subtitle to reflect that digital is now integrated into all aspects of marketing.
- It highlights new chapters added on content strategy and user experience design.
- The preface recognizes the work of the knowledge team in synthesizing agency knowledge into an accessible textbook and keeping it up to date.
- Reviews praise the comprehensive yet practical nature of the textbook in addressing the fast-changing digital landscape.
The document discusses product-centric vs customer-centric marketing strategies. A product-centric strategy focuses on developing new products and increasing market share, while a customer-centric strategy focuses on understanding customer needs and increasing profitability from the most valuable customers. Research findings show referred customers are more profitable and loyal than other acquired customers, and the difference in customer lifetime value depends on the individual customer. To be customer-centric, companies should identify their most valuable customers, find more like them, understand what they want, and increase profits through cross-selling and premium prices.
Consumer Decision Jouney - Moore Corp - 72015Dung Tri
The document discusses how consumer buying behavior has changed with the rise of digital technologies and online advertising. It shows how consumers now research products online, compare options, seek advice from others, and are influenced by both company and consumer-driven marketing across multiple digital channels. This evaluation stage has expanded significantly and brands must understand the consumer's full buying journey across different devices and platforms to maximize customer lifetime value through relevant multi-channel engagement.
Global Digital Landscape Report - Neilsen 32015Dung Tri
The document discusses how viewers are accessing content across multiple screens and devices in a fragmented media landscape. Some key points:
- People enjoy being connected anywhere at any time but it challenges brands for attention.
- Screens are proliferating with TVs, smartphones, tablets etc. but TV remains the primary device for most genres of content.
- Younger generations are more likely to watch on computers and mobile than older viewers who prefer TV.
- Viewing preferences depend on location and activity - mobile is popular for commuting while TV dominates for home viewing.
Winning and Retaining the Digital Consumer - Accenture Dung Tri
This document discusses strategies for consumer packaged goods (CPG) companies to attract, engage, and retain digital consumers. It identifies four leading practices:
1) Think and operate with multichannel in mind by integrating channels and understanding consumer behavior across channels.
2) Employ data analytics to understand consumers better and personalize marketing across the customer lifecycle.
3) Put the "social" back in social media by generating engagement through contests and feedback and using social listening to inform strategies.
4) Use e-commerce websites to directly increase sales and influence offline purchasing by delivering compelling content and experiences online.
Underpinning these practices is developing an enterprise-wide approach with new organizational structures focused on serving digital
Global Trust in Advertising Report Nielsen 2013Dung Tri
- Friends and family recommendations remain the most trusted form of advertising according to the survey. Owned media like branded websites has become the second most trusted.
- Trust in online and mobile advertising is increasing, with the biggest gains seen in formats like online banners ads, online video ads, and text ads on mobile phones.
- Regions with the highest levels of trust, like Latin America, also reported the greatest willingness from consumers to take actions in response to advertisements.
Multiscreen users spend 7 hours per day consuming media across multiple screens. Smartphones account for the largest portion of screen time at 2.5 hours daily. Only 35% of screen time involves simultaneous use of TV and a digital device, with just 14% related to the TV content. TV is generally the starting point for content, but digital devices are more commonly used for continuation. Receptivity to ads is higher for TV than digital screens, but consumers expect brands to engage them across multiple devices.
This document provides an overview of Vietnam's digital landscape in 2015 according to a report by Moore Corporation. Some key points:
- Vietnam had over 39 million internet users in 2014, a significant increase from previous years. Facebook and Zing were the most popular social media platforms.
- Younger generations aged 15-35 make up the majority of Vietnam's internet users. Mobile phones have become the most common device for going online.
- Activities like social media, online videos and games are most popular. E-commerce is growing significantly each year but still accounts for a small portion of overall commerce.
1) The document examines the possibilities for widespread adoption of mobile commerce (m-commerce) in emerging markets in Asia, with a focus on Bangladesh, Indonesia, and Vietnam.
2) It finds that these markets are largely cash-based, but consumers experience issues with cash like receiving counterfeit money or the wrong change. It also notes a need for fast, secure money transfers as urbanization increases family separation.
3) Mobile financial services that address the issues with cash, and that are safe, convenient, and fast, could drive change towards more cashless transactions in these emerging Asian markets according to consumer interest levels reported in the study.
Mobile now accounts for 30% of global ecommerce transactions, with Asia leading at over 45%. The top trends are:
1) Smartphones now generate a majority of mobile transactions in the US, overtaking tablets, especially for fashion and travel.
2) Top quartile US retailers get almost 40% of transactions from mobile, showing room for growth for others.
3) Mobile average order values are close to desktop levels across most categories and devices.
4) It's important to reach Android shoppers as their share of transactions grows in the US and exceeds iPhone in many countries.
5) Japanese mobile sites have over double the conversion rates of US sites, suggesting room for growth as sites improve.
Global Mobile Commerce - Criteo report Q42014Dung Tri
Mobile commerce adoption is far ahead of expectations globally, with mobile accounting for 30% of eCommerce transactions. Mobile will account for 50% of US eCommerce transactions soon as conversion rates in some Asian countries like Japan are double that of the US. Smartphones now generate more transactions than tablets, and mobile average order values are reaching desktop levels across most retail categories. It's important for marketers to optimize for both iPhone and Android smartphones.
Vietnam has experienced major economic and social changes over the past few decades that are shaping its consumer landscape. After gaining independence from France in the 1950s, Vietnam opened its economy and saw rapid GDP growth starting in the 1980s. It has since developed a growing middle class, especially among youth and urban populations. However, traditions still play a large role in many families and rural areas. The document examines trends in Vietnam's growing economy, consumer behaviors, and shifting social values across generations.
Marketing Attribution: Valuing The Customer JourneyDung Tri
This document summarizes a study on marketing attribution conducted by Econsultancy. The study included surveys of over 600 marketers and agencies as well as 22 interviews. Key findings include:
- Attribution is still new for most companies, with 83% having used it for less than 2 years. It allows marketers to better optimize budgets and understand customer journeys.
- Larger companies are using attribution more, and it is moving to mid-sized companies. Methods are evolving from last-click to more sophisticated multi-touch approaches.
- Attribution provides accountability for digital spending but can also cause budgetary conflicts. There remains a gap integrating online and offline attribution.
- No single approach works for all - success depends on
Moore corp - Viet nam Digital Landscape Q3 2015Dung Tri
This document provides an overview of Vietnam's digital landscape in Q3/2015. Some key points:
- Internet penetration reached 48% of the population in 2015, with significant growth over the past years. Mobile 3G subscriptions also grew remarkably from 2015 to 29.3 million.
- Smartphones are now the most popular devices, used by 57% of internet users in 2015. Android is the dominant smartphone operating system. Most users are under 35 years old.
- The most popular online activities on both computers and smartphones are social media, online videos, and search engines. 8-10PM is prime time for online access and activities.
- Popular online video platforms include YouTube, along with Vietnamese sites like dant
The document discusses various aspects of media and advertising, including:
1) It provides definitions of advertising from several experts and outlines the history of changing advertising media technologies.
2) It shows how marketing activities have evolved from one-way communication to multi-way interactions and how advertising spending has shifted from traditional to digital channels.
3) It outlines models of the advertising communication process and the cognitive and behavioral effects of advertising on consumers.
This document discusses online display advertising and banner ad effectiveness. It provides information on different types of display ads like banner ads, interstitial banners, pop-ups, etc. It also discusses factors that influence banner ad effectiveness such as viewability, click-through rate (CTR), emotional appeals, incentives, credibility and acquiring the right customer. The document recommends that to maximize effectiveness, advertisers should consider viewability, optimize ad formats for higher CTR and focus on building brand image and credibility in addition to direct response. It also discusses how to allocate budgets optimally between content placement and ad networks to achieve higher CTR while minimizing risk.
The document discusses the evolving consumer decision journey (CDJ) in the digital era. It summarizes that traditionally, marketing followed a "funnel" model where consumers narrowed options over stages from awareness to purchase. However, today's connected consumers consider more options and have many touchpoints that influence decisions. The CDJ now involves stages from initial consideration through enjoyment, advocacy, and loyalty loops. Effective marketing requires understanding the CDJ, determining priority touchpoints, and allocating resources accordingly across owned, earned, and paid media.
The Essential Guide to Marketing in a Digital World - 5thDung Tri
This document provides an introduction and preface to the 5th edition of the textbook "eMarketing: The essential guide to marketing in a digital world". Some key details:
- The preface discusses the evolution of digital marketing and why the textbook changed its subtitle to reflect that digital is now integrated into all aspects of marketing.
- It highlights new chapters added on content strategy and user experience design.
- The preface recognizes the work of the knowledge team in synthesizing agency knowledge into an accessible textbook and keeping it up to date.
- Reviews praise the comprehensive yet practical nature of the textbook in addressing the fast-changing digital landscape.
The document discusses product-centric vs customer-centric marketing strategies. A product-centric strategy focuses on developing new products and increasing market share, while a customer-centric strategy focuses on understanding customer needs and increasing profitability from the most valuable customers. Research findings show referred customers are more profitable and loyal than other acquired customers, and the difference in customer lifetime value depends on the individual customer. To be customer-centric, companies should identify their most valuable customers, find more like them, understand what they want, and increase profits through cross-selling and premium prices.
Consumer Decision Jouney - Moore Corp - 72015Dung Tri
The document discusses how consumer buying behavior has changed with the rise of digital technologies and online advertising. It shows how consumers now research products online, compare options, seek advice from others, and are influenced by both company and consumer-driven marketing across multiple digital channels. This evaluation stage has expanded significantly and brands must understand the consumer's full buying journey across different devices and platforms to maximize customer lifetime value through relevant multi-channel engagement.
Global Digital Landscape Report - Neilsen 32015Dung Tri
The document discusses how viewers are accessing content across multiple screens and devices in a fragmented media landscape. Some key points:
- People enjoy being connected anywhere at any time but it challenges brands for attention.
- Screens are proliferating with TVs, smartphones, tablets etc. but TV remains the primary device for most genres of content.
- Younger generations are more likely to watch on computers and mobile than older viewers who prefer TV.
- Viewing preferences depend on location and activity - mobile is popular for commuting while TV dominates for home viewing.
Winning and Retaining the Digital Consumer - Accenture Dung Tri
This document discusses strategies for consumer packaged goods (CPG) companies to attract, engage, and retain digital consumers. It identifies four leading practices:
1) Think and operate with multichannel in mind by integrating channels and understanding consumer behavior across channels.
2) Employ data analytics to understand consumers better and personalize marketing across the customer lifecycle.
3) Put the "social" back in social media by generating engagement through contests and feedback and using social listening to inform strategies.
4) Use e-commerce websites to directly increase sales and influence offline purchasing by delivering compelling content and experiences online.
Underpinning these practices is developing an enterprise-wide approach with new organizational structures focused on serving digital
Global Trust in Advertising Report Nielsen 2013Dung Tri
- Friends and family recommendations remain the most trusted form of advertising according to the survey. Owned media like branded websites has become the second most trusted.
- Trust in online and mobile advertising is increasing, with the biggest gains seen in formats like online banners ads, online video ads, and text ads on mobile phones.
- Regions with the highest levels of trust, like Latin America, also reported the greatest willingness from consumers to take actions in response to advertisements.
Multiscreen users spend 7 hours per day consuming media across multiple screens. Smartphones account for the largest portion of screen time at 2.5 hours daily. Only 35% of screen time involves simultaneous use of TV and a digital device, with just 14% related to the TV content. TV is generally the starting point for content, but digital devices are more commonly used for continuation. Receptivity to ads is higher for TV than digital screens, but consumers expect brands to engage them across multiple devices.
This document provides an overview of Vietnam's digital landscape in 2015 according to a report by Moore Corporation. Some key points:
- Vietnam had over 39 million internet users in 2014, a significant increase from previous years. Facebook and Zing were the most popular social media platforms.
- Younger generations aged 15-35 make up the majority of Vietnam's internet users. Mobile phones have become the most common device for going online.
- Activities like social media, online videos and games are most popular. E-commerce is growing significantly each year but still accounts for a small portion of overall commerce.
1) The document examines the possibilities for widespread adoption of mobile commerce (m-commerce) in emerging markets in Asia, with a focus on Bangladesh, Indonesia, and Vietnam.
2) It finds that these markets are largely cash-based, but consumers experience issues with cash like receiving counterfeit money or the wrong change. It also notes a need for fast, secure money transfers as urbanization increases family separation.
3) Mobile financial services that address the issues with cash, and that are safe, convenient, and fast, could drive change towards more cashless transactions in these emerging Asian markets according to consumer interest levels reported in the study.
Mobile now accounts for 30% of global ecommerce transactions, with Asia leading at over 45%. The top trends are:
1) Smartphones now generate a majority of mobile transactions in the US, overtaking tablets, especially for fashion and travel.
2) Top quartile US retailers get almost 40% of transactions from mobile, showing room for growth for others.
3) Mobile average order values are close to desktop levels across most categories and devices.
4) It's important to reach Android shoppers as their share of transactions grows in the US and exceeds iPhone in many countries.
5) Japanese mobile sites have over double the conversion rates of US sites, suggesting room for growth as sites improve.
Global Mobile Commerce - Criteo report Q42014Dung Tri
Mobile commerce adoption is far ahead of expectations globally, with mobile accounting for 30% of eCommerce transactions. Mobile will account for 50% of US eCommerce transactions soon as conversion rates in some Asian countries like Japan are double that of the US. Smartphones now generate more transactions than tablets, and mobile average order values are reaching desktop levels across most retail categories. It's important for marketers to optimize for both iPhone and Android smartphones.
Vietnam has experienced major economic and social changes over the past few decades that are shaping its consumer landscape. After gaining independence from France in the 1950s, Vietnam opened its economy and saw rapid GDP growth starting in the 1980s. It has since developed a growing middle class, especially among youth and urban populations. However, traditions still play a large role in many families and rural areas. The document examines trends in Vietnam's growing economy, consumer behaviors, and shifting social values across generations.
1. Lazada Viet Nam Case Study
Customer Eric Bui, Head of CS Testimonial
Lazada Vietnam
Tel : +84-8- 3 942 1188
www.lazada.vn
Industry Retail (Online Store)
Main The new Viet Name retail store’s
Challenge Sales and Customer Care
Departments needed a
professional telephone system
for 25 agents
Integrator NTT Networks – Viet Nam IP
Telephony Solution and Service
Center “Everything went very well and we are
Tel : +84-8-6255 80 80 happy with the level of service that was
www.nttnetworks.com provided. I'm quite impressed with the
level of patience and support since I know
Distributor JCMEX Trading Sdn Bhd
we weren't easy to deal with and were slow
Solution XR3000 Asterisk IP-PBX with 2x starting from almost 7 months ago"
E1, 8x FXO and VoIP trunks. – Mr. Eric Bui, Head of CS – Lazada Viet Nam
About Lazada
Lazada is Southeast Asia’s fastest growing online department store, with operations in
Indonesia, Vietnam, Malaysia, Philippines and Thailand. Lazada was looking for a telephone
system based on VoIP technology for their new Viet Nam retail store. They chose the Xorcom
solution due to its powerful features, which provide a professional communication method for
their Sales and Customer Care Departments.
The system was to be implemented at Lazada Head Office, as seen in this building below:
Xorcom USA Xorcom Ltd.
145 S. Jefferson Ave., Suite G Misgav Industrial Park, POB 60
Cookeville, TN 38501 USA D.N. Misgav 20174, Israel
Tel: 866-XORCOM1 / 866-967-2661 Tel: +972-4-9951999
info.usa@xorcom.com www.xorcom.com info@xorcom.com
2. Lazada – NTT Networks - Xorcom Case Study Page 2 of 4
Xorcom XR3057 installed at Lazada Viet Nam Lazada Viet Nam head office
Customer Requirements
Professional telephone system
Extensions configuration
Queues configuration
Incoming calls for Customer Care Department
Outgoing calls for Telemarketing Service Department
Real-time monitoring and powerful reporting system
Proposed Solution
Based on the customer’s requirements, NTT NETWORKS proposed a Xorcom IP-PBX system
including:
XR3000 Asterisk IP-PBX with 2x E1, 8x FXO (P/N XR3075)
Jabra VoIP Call Center Headsets (x25)
Network Diagram
The proposed system included a Xorcom IP-PBX server with 2x E1 PRI (60 channels) and 8x
FXO, and 25 Jabra VoIP Call Center Headsets.
Xorcom USA Xorcom Ltd.
145 S. Jefferson Ave., Suite G Misgav Industrial Park, POB 60
Cookeville, TN 38501 USA D.N. Misgav 20174, Israel
Tel: 866-XORCOM1 / 866-967-2661 Tel: +972-4-9951999
info.usa@xorcom.com www.xorcom.com info@xorcom.com
3. Lazada – NTT Networks - Xorcom Case Study Page 3 of 4
Result
Implementation of the entire system was completed within five days, according to the
committed plan, including:
Complete system implementation
System scenario preparation and installation
Testing and employee training
Conclusion
As per Mr. Eric Bui, Head of Customer Care, Lazada Viet Nam:
“Everything went very well and we are happy with the level of service that was provided.
I'm quite impressed with the level of patience and support since I know we weren't easy to
deal with and were slow starting from almost 7 months ago."
About Lazada Viet Nam
Lazada is Southeast Asia’s fastest growing online department store,
with operations in Indonesia, Vietnam, Malaysia, Philippines and
Thailand. Lazada Viet Nam is pioneering eCommerce across some of
the fastest growing countries in the world by offering a fast, secure
and convenient online shopping experience with a broad product offering in categories ranging
from consumer electronics to household goods, toys and sports equipment. Lazada Viet Nam is
always striving to offer its customers the best possible offering – including multiple payment
options, free returns and extensive customer service and warranty commitments. For more
information, visit: www.lazada.vn, lazada.co.id, lazada.com.my, lazada.com.ph, lazada.co.th
About NTT NETWORKS
NTT NETWORKS was founded in 2009 as a Viet Nam IP Telephony
Solution and Service Center. The company performs research,
development, implementation, and consulting services, and is a
VoIP hardware supplier. The company started as a solutions and service supplier and
approached the distributor market since 2010 via VOIPMART – VIET NAM VOIP MARTKET PLACE –
where customers can find any VoIP product from various vendors from around the world.
Beside that we’re still completing more solutions based on IP Telephony such as Fax, Paging,
Conference, Telepresense and Collaboration. For more information visit:
www.nttnetworks.com and www.voipmart.vn
Xorcom USA Xorcom Ltd.
145 S. Jefferson Ave., Suite G Misgav Industrial Park, POB 60
Cookeville, TN 38501 USA D.N. Misgav 20174, Israel
Tel: 866-XORCOM1 / 866-967-2661 Tel: +972-4-9951999
info.usa@xorcom.com www.xorcom.com info@xorcom.com
4. Lazada – NTT Networks - Xorcom Case Study Page 4 of 4
About JCMEX Trading Sdn Bhd
JCMEX Trading Sdn. Bhd. was incorporated to provide products and
services as a wholesaler distributor and retailer of VoIP products from
IP Phones, IP-PBX, adapter cards, media gateways and other
accessories. Centrally located in the city of Petaling Jaya, in the
surburbs of Kuala Lumpur, the capital city of Malaysia, it represents well known brands to
reach into the resellers market in the Asian region. For more information, visit:
www.jcmex.com
About Xorcom
Founded in 2004, Xorcom is a privately-held IP-PBX manufacturer. Xorcom harnesses the power
of Asterisk® Open Source IP-PBX – the most rapidly growing telephony platform in the world –
to design and produce leading-edge hardware telephony solutions for commercial installations.
Today, Xorcom offers the widest and most flexible range of solutions and hardware platforms in
the Asterisk market. System integrators, telecom equipment manufacturers, and customer
premise telephony and VoIP providers use Xorcom products to provide added value to their end
users. Xorcom sells its products via a worldwide distribution channel and OEM partners. For
more information, visit: www.xorcom.com.
Xorcom USA Xorcom Ltd.
145 S. Jefferson Ave., Suite G Misgav Industrial Park, POB 60
Cookeville, TN 38501 USA D.N. Misgav 20174, Israel
Tel: 866-XORCOM1 / 866-967-2661 Tel: +972-4-9951999
info.usa@xorcom.com www.xorcom.com info@xorcom.com