Kyle Bates provides a summary of his personal and professional experience, including current work as a volunteer at the British Heart Foundation where he has developed excellent customer service and retail skills. He lists qualifications including BTEC courses in animal care and land-based studies from Salford City College. Relevant work experience includes sales roles at the British Heart Foundation and Quality Save, along with general maintenance work. Hobbies include spending time with family and reading. References are available upon request.