This document discusses key performance indicator (KPI) measurement templates and how to design effective KPIs. It provides information on different types of KPIs, including process, input, output, leading, lagging, outcome, qualitative and quantitative KPIs. The document also outlines common mistakes to avoid when creating KPIs, such as having too many KPIs or not linking them clearly to organizational strategy. Steps are presented for building a KPI system, including defining objectives, identifying key result areas and tasks, and determining measurement methods.