SlideShare a Scribd company logo
example of a kpi 
In this ppt file, you can ref materials for example of a kpi such as list of KPIs, 
performance appraisal metrics, job skills, KRAs, BSC… 
For more example of a kpi materials such as free 4 ebooks below, 
please visit: kpi123.com 
• List of free 2436 KPIs 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design KPIs 
1. KPIs should be clearly linked to the 
strategy, i.e. the things that matter the 
most. 
2. KPIs have to provide the answers to 
our most important questions. 
3. KPIs should be primarily designed to 
empower employees and provide them 
with the relevant information to learn. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or 
productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources 
invested in or used to generate business results. 
Examples - Dollars spent on research and 
development, Funding for employee training, 
Quality of raw materials. 
3. Output KPIs - measure the financial and 
nonfinancial results of business activities. 
Examples - Revenues, Number of new 
customers acquired. 
4. Leading KPI - measure activities that have a 
significant effect on future performance. Drive 
the performance of the outcome measure, being 
predictor of success or failure. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Types of KPIs (continue…): 
5. Lagging KPI - is a type of indicator that reflect 
the success or failure after an event has been 
consumed. Such as most financial KPIs, measure 
the output of past activity. 
6. Outcome KPI - Reflects overall results or 
impact of the business activity in terms of 
generated benefits, as a quantification of 
performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, 
an opinion, a property or a trait. Examples are 
employee satisfaction through surveys which 
gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, 
resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in 
measurement and therefore forms the backbone 
of most KPIs. 
Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file

More Related Content

What's hot

Kpi kpi
Kpi kpiKpi kpi
Kpi pendidikan
Kpi pendidikanKpi pendidikan
Kpi pendidikan
andersontitute
 
Kpi for incident management
Kpi for incident managementKpi for incident management
Kpi for incident management
ravulapallidavis
 
Measure kpi
Measure kpiMeasure kpi
Measure kpi
lathanjackson
 
Open source kpi software
Open source kpi softwareOpen source kpi software
Open source kpi software
cangurumiller
 
Kpi types
Kpi typesKpi types
Kpi types
penglarwhite
 
Kpi measure
Kpi measureKpi measure
Kpi measure
tednarusmith
 
Kpi dashboards
Kpi dashboardsKpi dashboards
Kpi dashboards
willsonactualxin
 
Problem management kpi
Problem management kpiProblem management kpi
Problem management kpi
penglarwhite
 
Kpi university
Kpi universityKpi university
Kpi university
samnopabisjones
 
Kpi board
Kpi boardKpi board
Kpi board
mohasiridmoore
 
Kpi measurements
Kpi measurementsKpi measurements
Kpi measurements
tinecomitaylor
 
Kpi setting
Kpi settingKpi setting
Kpi setting
gealberanderson
 
Kpi ceo
Kpi ceoKpi ceo
Kpi ceo
remaphemiller
 
Metrics kpi
Metrics kpiMetrics kpi
Metrics kpi
lathanjackson
 
What are kpi reports
What are kpi reportsWhat are kpi reports
What are kpi reports
jergibssmiller
 
Kpi pictures
Kpi picturesKpi pictures
Kpi pictures
daviterrawhite
 
Operational kpi
Operational kpiOperational kpi
Operational kpi
gealberanderson
 
Customer kpi
Customer kpiCustomer kpi
Customer kpi
hisamirosswhite
 
Design kpi
Design kpiDesign kpi
Design kpi
kometinegarcia
 

What's hot (20)

Kpi kpi
Kpi kpiKpi kpi
Kpi kpi
 
Kpi pendidikan
Kpi pendidikanKpi pendidikan
Kpi pendidikan
 
Kpi for incident management
Kpi for incident managementKpi for incident management
Kpi for incident management
 
Measure kpi
Measure kpiMeasure kpi
Measure kpi
 
Open source kpi software
Open source kpi softwareOpen source kpi software
Open source kpi software
 
Kpi types
Kpi typesKpi types
Kpi types
 
Kpi measure
Kpi measureKpi measure
Kpi measure
 
Kpi dashboards
Kpi dashboardsKpi dashboards
Kpi dashboards
 
Problem management kpi
Problem management kpiProblem management kpi
Problem management kpi
 
Kpi university
Kpi universityKpi university
Kpi university
 
Kpi board
Kpi boardKpi board
Kpi board
 
Kpi measurements
Kpi measurementsKpi measurements
Kpi measurements
 
Kpi setting
Kpi settingKpi setting
Kpi setting
 
Kpi ceo
Kpi ceoKpi ceo
Kpi ceo
 
Metrics kpi
Metrics kpiMetrics kpi
Metrics kpi
 
What are kpi reports
What are kpi reportsWhat are kpi reports
What are kpi reports
 
Kpi pictures
Kpi picturesKpi pictures
Kpi pictures
 
Operational kpi
Operational kpiOperational kpi
Operational kpi
 
Customer kpi
Customer kpiCustomer kpi
Customer kpi
 
Design kpi
Design kpiDesign kpi
Design kpi
 

More from martizkyremoore

Kpi parameters
Kpi parametersKpi parameters
Kpi parameters
martizkyremoore
 
Kpi operations
Kpi operationsKpi operations
Kpi operations
martizkyremoore
 
Kpi open source
Kpi open sourceKpi open source
Kpi open source
martizkyremoore
 
Kpi medical
Kpi medicalKpi medical
Kpi medical
martizkyremoore
 
Kpi measurement template
Kpi measurement templateKpi measurement template
Kpi measurement template
martizkyremoore
 
Kpi for dummies
Kpi for dummiesKpi for dummies
Kpi for dummies
martizkyremoore
 
Kpi for cfo
Kpi for cfoKpi for cfo
Kpi for cfo
martizkyremoore
 
Kpi for call center
Kpi for call centerKpi for call center
Kpi for call center
martizkyremoore
 
Kpi for business development manager
Kpi for business development managerKpi for business development manager
Kpi for business development manager
martizkyremoore
 
Kpi for business analyst
Kpi for business analystKpi for business analyst
Kpi for business analyst
martizkyremoore
 
Erp kpi
Erp kpiErp kpi
Environmental kpi
Environmental kpiEnvironmental kpi
Environmental kpi
martizkyremoore
 
Business kpi dashboard
Business kpi dashboardBusiness kpi dashboard
Business kpi dashboard
martizkyremoore
 
Call center kpi metrics
Call center kpi metricsCall center kpi metrics
Call center kpi metrics
martizkyremoore
 

More from martizkyremoore (14)

Kpi parameters
Kpi parametersKpi parameters
Kpi parameters
 
Kpi operations
Kpi operationsKpi operations
Kpi operations
 
Kpi open source
Kpi open sourceKpi open source
Kpi open source
 
Kpi medical
Kpi medicalKpi medical
Kpi medical
 
Kpi measurement template
Kpi measurement templateKpi measurement template
Kpi measurement template
 
Kpi for dummies
Kpi for dummiesKpi for dummies
Kpi for dummies
 
Kpi for cfo
Kpi for cfoKpi for cfo
Kpi for cfo
 
Kpi for call center
Kpi for call centerKpi for call center
Kpi for call center
 
Kpi for business development manager
Kpi for business development managerKpi for business development manager
Kpi for business development manager
 
Kpi for business analyst
Kpi for business analystKpi for business analyst
Kpi for business analyst
 
Erp kpi
Erp kpiErp kpi
Erp kpi
 
Environmental kpi
Environmental kpiEnvironmental kpi
Environmental kpi
 
Business kpi dashboard
Business kpi dashboardBusiness kpi dashboard
Business kpi dashboard
 
Call center kpi metrics
Call center kpi metricsCall center kpi metrics
Call center kpi metrics
 

Example of a kpi

  • 1. example of a kpi In this ppt file, you can ref materials for example of a kpi such as list of KPIs, performance appraisal metrics, job skills, KRAs, BSC… For more example of a kpi materials such as free 4 ebooks below, please visit: kpi123.com • List of free 2436 KPIs • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Types of KPIs (continue…): 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: List of free 2436 KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file