Eastman Kodak Company is a multinational corporation founded in 1880 that pioneered many innovations in photography. It grew through strategic acquisitions and new product lines but faced increasing competition in the late 20th century from Japanese firms and a decline in film use. Kodak underwent massive restructuring and workforce reductions to cut costs while transitioning to digital technologies and services.

1. Kodak Case Presentation Managerial Accounting Mary Jane J. Mollenido SPCBA Graduate School

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10. Eastman Kodak Company A multinational corporation & a diversified manufacturer of photographic imaging equipment and supplies, chemicals, health-care products, and information systems. Widely recognized as a tightly managed company with superior international marketing.

11. History Founder – George Eastman Founded in April 1880 Pioneer in: Portable camera (1888) considered as the birth of snapshot photography Slogan “You push the button, we do the rest.” Eastman’s commitment was to bring photography to the greatest number of people at the lowest possible price.

12. 1889 AD for The Kodak Camera http://www.historiccamera.com/cgi-bin/librarium/pm.cgi?action=display&login=1889kodakad

13. Evolution 1902- brought to market a new developing machine that allowed film processing without benefit of a darkroom 1912- introduced the 16-millimeter Kodacolor motion picture film, the 16-millimeter Cine-Kodak motion picture camera, and the Kodascope projector

14. Evolution 1917- developed aerial cameras 1932- introduced the first eight-millimeter motion picture system for the amateur photographer, consisting of film, cameras, and projectors 1935- 16-millimeter Kodachrome film

15. Evolution 1953 - formation of Eastman Chemical Products, Inc. to market alcohols, plastics, and fibers for industrial use for its own use of chemicals in film manufacturing and processing. 1958- introduced the first completely automatic projector, called the Kodak Calvalcade.

16. 1963- introduced the first Instamatic camera, also acquired Spin Physics, a California-based producer of magnetic heads used in recording equipment. Early 1970s- defendant in antitrust suits for allegedly illegally monopolizing the photographic market 1975 – introduced the Ektaprint Copier-Duplicator (competitors are Xerox & IBM)

17. 1980- introduced the Ektachem 400 blood analyzer 1980’s- faced intensifying Japanese competition in photography and a continuing decline in product demand as Fuji and 3M Company challenged Kodak’s dominance in photographic paper market

18. Management Strategy Since the company’s founding, Kodak had maintained a policy of treating its employees fairly and with respect, earning the nickname of the “Great Yellow Father.” George Eastman believe that an organization’s prosperity was not necessarily due to its technological achievements, but more to its workers’ goodwill and loyalty. As a result, company benefits were well above average, morale had always remained high, and employees never felt the need to unionize.

19. 1983 - the company was forced to reduce its work force by 5 percent to cut costs. Competitive pressures from the Japanese and domestic and international economic problems had slowed product demand. 1984- introduced complete lines of videotape cassettes for all video formats and floppy discs for use in personal computers.

20. 1985-purchase of Verbatim Corporation, a floppy disc manufacturer but was later on sold after 5 years of disappointing sales 1986- instituted a 10% workforce reduction due to class action lawsuit and an order by the federal court to leave the instant camera business, as a result of Polaroid’s patent infringement case

21. 1986- introduction of alkaline battery under Supralife brand 1988-acquired Sterling Drug Co. manufacturer of prescription drugs , to make the company more competitive in the pharmaceutical industry

22. 1990- Kodak admitted to have violated New York’s environmental regulations and was fined $1 million. It also agreed to clean up the site of its Kodak Park manufacturing facility and reduce chemical emissions from the plant. Environmental Concerns

23. Human Resource 1990-Kodak embarked on a path of restructuring and cost cutting, and as an incentive, management devised an Early retirement plan to trim approx. 5,800 employees. 1991- the plan backfired when 6,600 availed of the early retirement plan, forcing the company to hire & train 1,600 new workers

24. Products & Services 1992- developed a camera able to store photographic shots on a compact disc that can be displayed on a CD player. Thus, enabled Kodak to retain its position as the world leader in electronic imaging. 2007- Kodak closed on the sale of its health group

25. Brand Logo Evolution

26. The Company’s key goals for 2010 are: Improve segment earnings Accelerate digital revenue growth Continue to invest in new markets in need of transformation Exploit benefits of operating leverage Drive positive cash flow before restructuring

27. Segments Consumer Digital Imaging Group (CDG) Digital still and video cameras, picture frames, kiosks, APEX drylab systems, consumer inkjet printing systems, gallery products & services and imaging sensors & licensing activities related to digital imaging

28. Segments Film Photo Finishing and Entertainment Group (FPEG) Consumer & professional film, one time use cameras, graphic arts film, aerial & industrial film, entertainment imaging products & services, paper & output systems

29. Segments Graphics Communications Group (GCG) Workflow software, digital controllers, digital printing – commercial inkjet, prepress consumables/equipment & document scanners

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31. Kodak’s Popularity Kodak Moments (urbandictionary.com) 1. a nice image for a picture 2. a horribly twisted event (sarcastically) 3. a rare, one time, moment that is captured by a picture, or should have been captured by a picture. 4. Said when something funny happens that would have made a good picture.

32. Classic-camera.com

33. Kodak’s Popularity (Filipino Culture) Inclusion of Kodak in Tagalog ‘lingo’ i “kodak” mo ako “ kodakan” tayo Magpapa”kodak” ka? Filipino’s are by nature Social people & emotional with strong attachments to relatives & occasions

34. Key Success Factors A strong brand name A strong management team Leader in distributed photo print outputs Existence of several kiosks nationwide Booming independent film making industry in the country Existence of several Holidays in the country

35. Measures of Success Factors Market share Company’s long standing career Advertisement recall (surveys) Psychology of “Smile” campaign Business Sustainability Number of franchise/kiosks Profitability

36. Company Structure 13 Board of Directors Board Committees Audit Committee Corporate Responsibility & Governance Committee Executive Compensation & Dev’t Committee Finance Committee Executive Committee

41. Assessment on Planning System Cost Restructuring Supplier Diversity thru outsourcing Expansion specifically on Asia Recovery of loss in the U.S. Market due to economic slowdown Introduction of e-voting (Kodak’s partnership with Phils. Thru provision of 5 Kodak printer that finished printing of 50,850,940 ballots 2 days before deadline (April 25-deadline)

42. "Sustainability is about being viable into the future. We create memories. We preserve culture. We preserve history. It’s important that what we do everyday makes a difference to consumers, to businesses — to capture and preserve the essence of life." (Brad Kruchten, Film, Photofinishing and Entertainment Group)

43. Extent of Reliance on Financial Reporting and Control to achieve objectives A multinational company like Kodak should equally rely on accurate financial systems reporting data and experience. Its multiple operations in different countries, wide array of products and services, research and development efforts in the three business segments have made the company reliant on figures (Statement of Operations & Cash Flow) to plan for its market strategies –whether expansion or cost cutting, product diversification or sale of an asset like its health group in 2007. Accurate and on-time consolidation of reports is the basis of sound management policies.

44. Recommended Changes On Kodak’s planning system Map out its strategic development plan for its products and services in Asia in order to be competitive amidst the dynamic imaging industry. Weigh the long term valuation of re-establishing its Philippine office against market demand and viability of sales because it would mean investments on long term assets.

45. On other management systems With Techtrends as Kodak’s sole distributor for two years in the country, Kodak should give Techtrends time to adjust to Kodak’s plans so they could realign their objectives with Kodak’s plans. It is important to establish relationship and professionalism among distributors and consumers. Also, Kodak should adapt to market changes e.g. buying power, needs/demands of consumers.

46. On i mprovement of management processes Human resource hiring and training should be one of Kodak’s utmost priorities, they must return to their original concept of treating their employees fairly and with respect. During the last three worldwide cost cutting issues, Kodak has always resorted to workforce reduction which is in contradiction to George Eastman’s belief that an organization’s prosperity was not necessarily due to its technological achievements, but more to its workers’ goodwill and loyalty.

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