Comprehensive housekeeping software.

1. A Comprehensive
Housekeeping Software
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2. Vision Behind
The lack of a comprehensive software
that would empower the Executive
housekeeper on not just the basic
operations of property management but
also assist them on the finer aspects of
modern day Accommodations Operations.
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3.  Tracks online, the units performance levels on
housekeeping soft skills.
 Assists in a Six-sigma approach towards attaining
Zero defect.
 Tracks the major/minor maintenance to be carried
out in the rooms.
 Assists in planning Preventive maintenance.
 Maintains the SWOT analysis for room cleanliness.
 Ascertains the training needs of individuals and the
department, resulting in corrective efforts towards
the right direction.
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4.  Provides ready analysis of costs for Guest/cleaning
supplies to ensure effective financial planning &
compliance with budgets.
 Generates Training plans with individual
requirements/ growth sheets.
 Provides Complete Inventory Management and
records online.
 Itemized/ comprehensive Snag lists and rectification
planning.
 Highlights Discrepancies in cleaning and other work
schedules.
 Spot Tracking and issuing of lost and found.
 Key result Area planning for team members with
quantifiable targets.
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5. Soft services
 For improving on soft service skills of the department, Kazzam provides a
unique system of analyzing weakness by auditing team members on their
skill sets. A set of soft skills are defined by the management on which every
team members is audited on a daily basis. The records for the same are
entered into the system and thus begins a journey of self improvement
based on actual facts. The system prompts on the average score of the
individual for the audit and accumulates data for analyzing strengths/
weaknesses. The manager/ director of rooms can view the individual audits
done for a team member for the month with the average scores for each soft
service parameter. The system also highlights the weakness of the
individual which need to be addressed for optimizing his/her performance.
By auditing individual team members on their soft service skill sets Kazzam
also derives at the departmental performance for the month highlighting the
strengths and weakness which can be viewed for any period of the year.
The system also highlights audits missed for a particular day for an
individual to ensure an even and realistic data is collected for the individual
spread over the month
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6. Individual Analysis
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7. Departmental SWOT
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8. Recognition Planning
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9. Training needs
 Kazzam analyses the audit data and highlights
the five weakest skill sets of the department for
the last month, under the training section. It then
assists the manager with the mandatory training
to be planned as per last month’s data
suggesting the team members who have
performed poorly under those parameters. It
also assists the manager to schedule other
training and calculates man hours. Kazzam
records all training conducted and generates
reports for any/all training done for any particular
month/ period.
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10. Training Needs
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11. Hardware defects
 Kazzam also simplifies the Herculean task of maintaining
defect list for all hardware related concerns of the rooms,
which can be predefined in the hardware defect list. This
audit is conducted by the supervisor/ manager listing
down the parameters under three sections – to be
replaced, in working condition ad excellent condition.
The system also prompts about the rooms missed out
under the missed audit reports to ensure all rooms are
covered for the month. The manager can then view all
such defects room wise /floor wise / defect wise/
category of defect wise. It also assists in PPM planning
by listing out updated records for the individual room/
floor etc.
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12. Defect Rectification Plan
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13. Cost analysis
 For any manager to run his/her department successfully he/ she
needs to be completely aware of the financial position of the
department in all respects. Kazzam assists in maintaining and
generating records for Guest and cleaning supplies which can be
also viewed as cost per occupied room in individual supply or
comprehensive manner. This ensures that the manager is aware of
the departments performance and any discrepancies can be
addressed immediately. Also a master list can be generated for the
month/ specified period to keep track of the overall costing. The
same is generated in an excel sheet for ease of maintaining and
circulating records. To ensure that the department does not exceed
the budgeted supply cost, a worksheet is provided for the manager
wherein he/she can calculate the supply cost for the coming month
by entering approximate requirement and forecasted room nights.
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14. Cost analysis
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15. Inventory Management
 The biggest challenge for any hotel is to
maintain inventories. Kazzam assists the
manager by providing an inventory
management feature wherein all articles
can be accounted for. The physical
inventory records can be entered into the
system to generate
discrepancies/Maintain records for a
month/selected time frame.
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16. Inventory Management
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17. Activity Scheduling
 Kazzam is designed to assist the housekeeper
in keeping track of the cleaning activities
planned for the rooms on a Weekly/ fortnightly/
monthly/ quarterly bases. The manager
configures the activities under the sections listed
which in turn need to be addressed by the
supervisor and updated in the system for the
particular room. The manager can then identify
the defaulting rooms for the particular activity
and take corrective measures to ensure
compliance.
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18. Activity Scheduling
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19. Lost and Found
 Kazzam assists in tracking and recording
of all lost and found articles and generates
unique codes for the items. Now finding an
article is just a click away.
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20. Lost And Found
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21. Multiple Unit Management
 Kazzam also assists Corporate
housekeepers by letting them access
information of two or more hotels to
analyze performances and suggest
corrective measures to be taken under the
Super Admin access. This ensures all
units under the banner are in sync with the
mission, vision and Dharma of the Group.
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22. The Beginning
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