SlideShare a Scribd company logo
KAREN CULLIVER
10700 Fuqua Street Apt #142, Houston, Texas 77089
Cell: 832-407-9914 whoudini34@yahoo.com
Professional Summary
Medical Billing and Coding/Collection's Specialist with 20 years’ experience providing administrative and patient
support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Organized Medical Billing Specialist with foundation in records management. Experienced in billing and
collection procedures. Advanced medical terminology knowledge. Efficient Medical Administrative Assistant
skilled in tackling administrative and patient-oriented tasks in a fast-paced environment. Skills billing and
collection procedures expert. Follow and Appeals Reconciliations, Supervisory skills, Extensive Customer Service
and Advance Collections. Applied Social Security Knowledge.
Certifications
Advanced Collections Techniques
Core Strengths
Medical billing software Strong work ethic
Knowledge of HMOs, Medicare and Medi-Cal Good written communication
Exercises good judgment
Managed care contract knowledge Internal Team player with positive attitude
medicine billing Strong planning skills
Maintains strict confidentiality
ICD-9 coding
HIPAA compliance
Quality assessment of coded data
Professional Experience
Insurance Resolution Specialist
January 2014 to Current
Getix Health - Houston, Texas
Acted as a liaison between the business department, billers and third party payers in resolving billing and
reimbursement accuracy. Appropriately and correctly identified errors and re-filed denied/rejected claims as they
were received from the Patient Account Representative. Thoroughly reviewed remittance codes from
EOBS/AR’s. Submitted refund requests for claims paid in error. Performed quality control of the data entry system
to verify that claims and payments were posted correctly. Remained up-to-date with all insurance requirements,
including the details of patient financial responsibilities, fee-for-service and managed care plans. Appropriately
and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account
Representative. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling
patient information. Monitored shared email in-boxes and ensured inquiries were addressed. Thoroughly
investigated past due invoices and minimized number of unpaid accounts.
Social Security Refund Specialist
February 2007 to October 2013
Lincoln Financial Group - Omaha, Nebraska
Lincoln Financial Group Omaha, Nebraska Appropriate claims paperwork, documentation and system
entry.
Claim review and calculation of overpayments due back to company Recovery and posting of refunds
Research and resolve claim and recovery issue with claimants and vendors Review and placed awarded
Social Security claims applied knowledge in escalated collection issues Verify benefits with third party
entity.
Medical Billing Specialist
January 2004 to January 2007
Alegent Health System - Omaha, NE
Completed appropriate claims paperwork, documentation and system entry.
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and
knowledge.
Reviewed and billed Workers Compensation claims with third party insurance company Researched and
resolved escalated issues with claimants and employers Customer Service.
Lead Medical Billing Specialist
May 2002 to December 2003
Veterans Hospital - Omaha, NE
Completed appropriate claims paperwork, documentation and system entry.
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and
knowledge.
Lead biller over staff of 5 Billed Champion's claims for disabled veterans Reviewed and resolved issues for
claimants concerning benefits Verified insurance benefits.
Medical Billing Specialist
October 2000 to March 2002
Dr. Nadim Zacca M.D - Houston, TX
Coded and billed medical claims for non-invasive cardiology procedures.
Researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
Scheduled appointments, registered patients.
Completed appropriate claims paperwork, documentation and system entry.
Applied knowledge in Medical Record Filing Review medical records in order to determine correct billing
and coding is applied Verify insurance benefits for cardiology patients applied knowledge in accounts
receivable and payables.
Resolved third party insurance questions issues with patients.
Medical Billing and Collection Specialist
September 1993 to September 2000
Nebraska Health System - Omaha, NE
Billed medical claims for Surgical Anesthesia, Medicare and Blue Cross and Blue Shield of Nebraska.
Completed appropriate claims paperwork, documentation and system entry.
Thoroughly researched medical procedures to expand skills and knowledge.
Advanced collections of past due in and out patient balances.
Financial Counseling Customer Service Insurance Verification.
Education and Training
High School Diploma: Speech Pathology-Audiology, May 1986
Burke High School - Omaha, NE
Business Management
University of Nebraska at Lincoln - Lincoln, NE
Bellevue University - Omaha, NE

More Related Content

What's hot

Pitfalls with Non-Physician Providers
Pitfalls with Non-Physician ProvidersPitfalls with Non-Physician Providers
Pitfalls with Non-Physician Providers
mkroland
 
Unraveling the mystery of nursing documentation
Unraveling the mystery of nursing documentationUnraveling the mystery of nursing documentation
Unraveling the mystery of nursing documentation
Evangelina Ramirez
 
Avery C. Evans 2016 MDA Fin D
Avery C. Evans 2016 MDA Fin DAvery C. Evans 2016 MDA Fin D
Avery C. Evans 2016 MDA Fin D
Avery Evans
 
Nursing Skills: Charting
Nursing Skills: ChartingNursing Skills: Charting
Nursing Skills: Charting
Bates2ndQuarterLPN
 
Janine K Stark Resume
Janine K Stark ResumeJanine K Stark Resume
Janine K Stark Resume
Janine Starks
 
Legal Documentation Aug 2008
Legal Documentation Aug 2008Legal Documentation Aug 2008
Legal Documentation Aug 2008
Shelia Duncan
 
Southern_Hospitals_NWMRMC
Southern_Hospitals_NWMRMCSouthern_Hospitals_NWMRMC
Southern_Hospitals_NWMRMC
Robert Nance, MHCA
 
Nursing hi nursing
Nursing hi nursingNursing hi nursing
Nursing hi nursing
Nursing Hi Nursing
 
Resume
ResumeResume
Resume
Fe J. LaTona
 
Nursing Documentation
Nursing DocumentationNursing Documentation
Nursing Documentation
GM Siddiqui
 
nikkies resumes 2016
nikkies resumes 2016nikkies resumes 2016
nikkies resumes 2016
Sheneque Davis
 
Record and reports for nurses
Record and reports for nurses Record and reports for nurses
Record and reports for nurses
DEEPARANI ALAGARSAMY
 
Ingrid Haskell Resume#1
Ingrid Haskell Resume#1Ingrid Haskell Resume#1
Ingrid Haskell Resume#1
Ingrid Haskell
 
Insurance Verification Services Help Practices Increase Revenue
Insurance Verification Services Help Practices Increase RevenueInsurance Verification Services Help Practices Increase Revenue
Insurance Verification Services Help Practices Increase Revenue
Outsource Strategies International
 
susanlopez LINKEDIN RESUME
susanlopez LINKEDIN RESUMEsusanlopez LINKEDIN RESUME
susanlopez LINKEDIN RESUME
Susan Lopez
 
kyounger resume
kyounger resumekyounger resume
Advance Directive 2017
Advance Directive 2017Advance Directive 2017
Advance Directive 2017
Meg Oser
 
topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015
topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015
topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015
Michele Petrosky
 
Nursing documentation
Nursing documentationNursing documentation
Nursing documentation
Quazi Mohammed Mujtaba Siddiqui
 
What Every Physician Needs to Know: Employment Practices Liability
What Every Physician Needs to Know: Employment Practices LiabilityWhat Every Physician Needs to Know: Employment Practices Liability
What Every Physician Needs to Know: Employment Practices Liability
Texas Medical Liability Trust
 

What's hot (20)

Pitfalls with Non-Physician Providers
Pitfalls with Non-Physician ProvidersPitfalls with Non-Physician Providers
Pitfalls with Non-Physician Providers
 
Unraveling the mystery of nursing documentation
Unraveling the mystery of nursing documentationUnraveling the mystery of nursing documentation
Unraveling the mystery of nursing documentation
 
Avery C. Evans 2016 MDA Fin D
Avery C. Evans 2016 MDA Fin DAvery C. Evans 2016 MDA Fin D
Avery C. Evans 2016 MDA Fin D
 
Nursing Skills: Charting
Nursing Skills: ChartingNursing Skills: Charting
Nursing Skills: Charting
 
Janine K Stark Resume
Janine K Stark ResumeJanine K Stark Resume
Janine K Stark Resume
 
Legal Documentation Aug 2008
Legal Documentation Aug 2008Legal Documentation Aug 2008
Legal Documentation Aug 2008
 
Southern_Hospitals_NWMRMC
Southern_Hospitals_NWMRMCSouthern_Hospitals_NWMRMC
Southern_Hospitals_NWMRMC
 
Nursing hi nursing
Nursing hi nursingNursing hi nursing
Nursing hi nursing
 
Resume
ResumeResume
Resume
 
Nursing Documentation
Nursing DocumentationNursing Documentation
Nursing Documentation
 
nikkies resumes 2016
nikkies resumes 2016nikkies resumes 2016
nikkies resumes 2016
 
Record and reports for nurses
Record and reports for nurses Record and reports for nurses
Record and reports for nurses
 
Ingrid Haskell Resume#1
Ingrid Haskell Resume#1Ingrid Haskell Resume#1
Ingrid Haskell Resume#1
 
Insurance Verification Services Help Practices Increase Revenue
Insurance Verification Services Help Practices Increase RevenueInsurance Verification Services Help Practices Increase Revenue
Insurance Verification Services Help Practices Increase Revenue
 
susanlopez LINKEDIN RESUME
susanlopez LINKEDIN RESUMEsusanlopez LINKEDIN RESUME
susanlopez LINKEDIN RESUME
 
kyounger resume
kyounger resumekyounger resume
kyounger resume
 
Advance Directive 2017
Advance Directive 2017Advance Directive 2017
Advance Directive 2017
 
topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015
topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015
topresume-revision-2-resume-michele-l.-petrosky-sept-29-2015
 
Nursing documentation
Nursing documentationNursing documentation
Nursing documentation
 
What Every Physician Needs to Know: Employment Practices Liability
What Every Physician Needs to Know: Employment Practices LiabilityWhat Every Physician Needs to Know: Employment Practices Liability
What Every Physician Needs to Know: Employment Practices Liability
 

Viewers also liked

Trabaj
TrabajTrabaj
Trabaj
santiago
 
Ensayo work
Ensayo work Ensayo work
Ensayo work
JonathanChamorrot
 
Ejer17 (1)
Ejer17 (1)Ejer17 (1)
Presentación1
Presentación1Presentación1
Presentación1
Juan Camilo Blandon
 
Washo
WashoWasho
Washo
Washo Mora
 
Retail Design Book
Retail Design BookRetail Design Book
Retail Design Book
Mark Ludtka
 
ed2014.2015. 4º estadística y combinatoria (4)
ed2014.2015. 4º estadística   y combinatoria (4) ed2014.2015. 4º estadística   y combinatoria (4)
ed2014.2015. 4º estadística y combinatoria (4)
Chemagutierrez73
 
2014.2015. 4º estadística y combinatoria - copia (3)
2014.2015. 4º estadística   y combinatoria  - copia (3)2014.2015. 4º estadística   y combinatoria  - copia (3)
2014.2015. 4º estadística y combinatoria - copia (3)
Chemagutierrez73
 
2014.2015. 4º estadística y combinatoria - copia (2)
2014.2015. 4º estadística   y combinatoria  - copia (2)2014.2015. 4º estadística   y combinatoria  - copia (2)
2014.2015. 4º estadística y combinatoria - copia (2)
Chemagutierrez73
 
2014.2015. 4º estadística y combinatoria - copia
2014.2015. 4º estadística   y combinatoria  - copia2014.2015. 4º estadística   y combinatoria  - copia
2014.2015. 4º estadística y combinatoria - copia
Chemagutierrez73
 
Building an An AI Startup with MongoDB at x.ai
Building an An AI Startup with MongoDB at x.aiBuilding an An AI Startup with MongoDB at x.ai
Building an An AI Startup with MongoDB at x.ai
MongoDB
 
Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...
Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...
Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...
Humberto Marchezi
 

Viewers also liked (12)

Trabaj
TrabajTrabaj
Trabaj
 
Ensayo work
Ensayo work Ensayo work
Ensayo work
 
Ejer17 (1)
Ejer17 (1)Ejer17 (1)
Ejer17 (1)
 
Presentación1
Presentación1Presentación1
Presentación1
 
Washo
WashoWasho
Washo
 
Retail Design Book
Retail Design BookRetail Design Book
Retail Design Book
 
ed2014.2015. 4º estadística y combinatoria (4)
ed2014.2015. 4º estadística   y combinatoria (4) ed2014.2015. 4º estadística   y combinatoria (4)
ed2014.2015. 4º estadística y combinatoria (4)
 
2014.2015. 4º estadística y combinatoria - copia (3)
2014.2015. 4º estadística   y combinatoria  - copia (3)2014.2015. 4º estadística   y combinatoria  - copia (3)
2014.2015. 4º estadística y combinatoria - copia (3)
 
2014.2015. 4º estadística y combinatoria - copia (2)
2014.2015. 4º estadística   y combinatoria  - copia (2)2014.2015. 4º estadística   y combinatoria  - copia (2)
2014.2015. 4º estadística y combinatoria - copia (2)
 
2014.2015. 4º estadística y combinatoria - copia
2014.2015. 4º estadística   y combinatoria  - copia2014.2015. 4º estadística   y combinatoria  - copia
2014.2015. 4º estadística y combinatoria - copia
 
Building an An AI Startup with MongoDB at x.ai
Building an An AI Startup with MongoDB at x.aiBuilding an An AI Startup with MongoDB at x.ai
Building an An AI Startup with MongoDB at x.ai
 
Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...
Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...
Um Ambiente Grafico para Desenvolvimento de Software de Controle para Robos M...
 

Similar to KAREN 2014 UPDATED RESUME

Resume
ResumeResume
Candance Resume 2015 2
Candance Resume 2015 2Candance Resume 2015 2
Candance Resume 2015 2
Candance Sherrer
 
Burton Resume
Burton ResumeBurton Resume
Burton Resume
Katherine Burton
 
Candance Resume 2016 new
Candance Resume 2016 newCandance Resume 2016 new
Candance Resume 2016 new
Candance Sherrer
 
Ramona Parra - Resume45
Ramona Parra - Resume45Ramona Parra - Resume45
Ramona Parra - Resume45
Ramona Parra
 
Eugene Rucker Resume 2.0
Eugene Rucker Resume 2.0Eugene Rucker Resume 2.0
Eugene Rucker Resume 2.0
Eugene Rucker
 
dcainresume
dcainresumedcainresume
dcainresume
Debbie Cain
 
Mary Linyard Resume 2016.docx2
Mary Linyard Resume 2016.docx2Mary Linyard Resume 2016.docx2
Mary Linyard Resume 2016.docx2
Mary Linyard
 
Latonia jones resume3 updated
Latonia jones resume3 updatedLatonia jones resume3 updated
Latonia jones resume3 updated
LATONIA JONES-BRITT
 
charris2016
charris2016charris2016
charris2016
Christiana Harris
 
KARNIE_LEE_resume_update_7-20-16
KARNIE_LEE_resume_update_7-20-16KARNIE_LEE_resume_update_7-20-16
KARNIE_LEE_resume_update_7-20-16
Karnie Lee
 
Dalena's Clerical Resume Job descriptions 2016
Dalena's Clerical Resume Job   descriptions 2016Dalena's Clerical Resume Job   descriptions 2016
Dalena's Clerical Resume Job descriptions 2016
Da'Lena Kirby
 
Lindsey Alexander's Resume
Lindsey Alexander's ResumeLindsey Alexander's Resume
Lindsey Alexander's Resume
Lindsey Alexander
 
Lindsey Alexander's Resume
Lindsey Alexander's ResumeLindsey Alexander's Resume
Lindsey Alexander's Resume
Lindsey Alexander
 
Lindsey Alexander's Resume
Lindsey Alexander's ResumeLindsey Alexander's Resume
Lindsey Alexander's Resume
Lindsey Alexander
 
TARA ZICCARELLO
TARA ZICCARELLOTARA ZICCARELLO
TARA ZICCARELLO
Tara Ziccarello
 
Ellen Fearnley Resume-Pacific.
Ellen Fearnley Resume-Pacific.Ellen Fearnley Resume-Pacific.
Ellen Fearnley Resume-Pacific.
Ellen Fearnley
 
Sidupdatedres2015-1
Sidupdatedres2015-1Sidupdatedres2015-1
Sidupdatedres2015-1
Sidonie Leid
 
Sidupdatedres2016
Sidupdatedres2016Sidupdatedres2016
Sidupdatedres2016
Sidonie Leid
 
Document1
Document1Document1
Document1
Jennifer LaGrone
 

Similar to KAREN 2014 UPDATED RESUME (20)

Resume
ResumeResume
Resume
 
Candance Resume 2015 2
Candance Resume 2015 2Candance Resume 2015 2
Candance Resume 2015 2
 
Burton Resume
Burton ResumeBurton Resume
Burton Resume
 
Candance Resume 2016 new
Candance Resume 2016 newCandance Resume 2016 new
Candance Resume 2016 new
 
Ramona Parra - Resume45
Ramona Parra - Resume45Ramona Parra - Resume45
Ramona Parra - Resume45
 
Eugene Rucker Resume 2.0
Eugene Rucker Resume 2.0Eugene Rucker Resume 2.0
Eugene Rucker Resume 2.0
 
dcainresume
dcainresumedcainresume
dcainresume
 
Mary Linyard Resume 2016.docx2
Mary Linyard Resume 2016.docx2Mary Linyard Resume 2016.docx2
Mary Linyard Resume 2016.docx2
 
Latonia jones resume3 updated
Latonia jones resume3 updatedLatonia jones resume3 updated
Latonia jones resume3 updated
 
charris2016
charris2016charris2016
charris2016
 
KARNIE_LEE_resume_update_7-20-16
KARNIE_LEE_resume_update_7-20-16KARNIE_LEE_resume_update_7-20-16
KARNIE_LEE_resume_update_7-20-16
 
Dalena's Clerical Resume Job descriptions 2016
Dalena's Clerical Resume Job   descriptions 2016Dalena's Clerical Resume Job   descriptions 2016
Dalena's Clerical Resume Job descriptions 2016
 
Lindsey Alexander's Resume
Lindsey Alexander's ResumeLindsey Alexander's Resume
Lindsey Alexander's Resume
 
Lindsey Alexander's Resume
Lindsey Alexander's ResumeLindsey Alexander's Resume
Lindsey Alexander's Resume
 
Lindsey Alexander's Resume
Lindsey Alexander's ResumeLindsey Alexander's Resume
Lindsey Alexander's Resume
 
TARA ZICCARELLO
TARA ZICCARELLOTARA ZICCARELLO
TARA ZICCARELLO
 
Ellen Fearnley Resume-Pacific.
Ellen Fearnley Resume-Pacific.Ellen Fearnley Resume-Pacific.
Ellen Fearnley Resume-Pacific.
 
Sidupdatedres2015-1
Sidupdatedres2015-1Sidupdatedres2015-1
Sidupdatedres2015-1
 
Sidupdatedres2016
Sidupdatedres2016Sidupdatedres2016
Sidupdatedres2016
 
Document1
Document1Document1
Document1
 

KAREN 2014 UPDATED RESUME

  • 1. KAREN CULLIVER 10700 Fuqua Street Apt #142, Houston, Texas 77089 Cell: 832-407-9914 whoudini34@yahoo.com Professional Summary Medical Billing and Coding/Collection's Specialist with 20 years’ experience providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Organized Medical Billing Specialist with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment. Skills billing and collection procedures expert. Follow and Appeals Reconciliations, Supervisory skills, Extensive Customer Service and Advance Collections. Applied Social Security Knowledge. Certifications Advanced Collections Techniques Core Strengths Medical billing software Strong work ethic Knowledge of HMOs, Medicare and Medi-Cal Good written communication Exercises good judgment Managed care contract knowledge Internal Team player with positive attitude medicine billing Strong planning skills Maintains strict confidentiality ICD-9 coding HIPAA compliance Quality assessment of coded data Professional Experience Insurance Resolution Specialist January 2014 to Current Getix Health - Houston, Texas Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy. Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative. Thoroughly reviewed remittance codes from EOBS/AR’s. Submitted refund requests for claims paid in error. Performed quality control of the data entry system to verify that claims and payments were posted correctly. Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans. Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Monitored shared email in-boxes and ensured inquiries were addressed. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Social Security Refund Specialist February 2007 to October 2013 Lincoln Financial Group - Omaha, Nebraska Lincoln Financial Group Omaha, Nebraska Appropriate claims paperwork, documentation and system entry. Claim review and calculation of overpayments due back to company Recovery and posting of refunds Research and resolve claim and recovery issue with claimants and vendors Review and placed awarded Social Security claims applied knowledge in escalated collection issues Verify benefits with third party entity. Medical Billing Specialist January 2004 to January 2007
  • 2. Alegent Health System - Omaha, NE Completed appropriate claims paperwork, documentation and system entry. Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge. Reviewed and billed Workers Compensation claims with third party insurance company Researched and resolved escalated issues with claimants and employers Customer Service. Lead Medical Billing Specialist May 2002 to December 2003 Veterans Hospital - Omaha, NE Completed appropriate claims paperwork, documentation and system entry. Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge. Lead biller over staff of 5 Billed Champion's claims for disabled veterans Reviewed and resolved issues for claimants concerning benefits Verified insurance benefits. Medical Billing Specialist October 2000 to March 2002 Dr. Nadim Zacca M.D - Houston, TX Coded and billed medical claims for non-invasive cardiology procedures. Researched newly identified diagnoses and/or medical procedures to expand skills and knowledge. Scheduled appointments, registered patients. Completed appropriate claims paperwork, documentation and system entry. Applied knowledge in Medical Record Filing Review medical records in order to determine correct billing and coding is applied Verify insurance benefits for cardiology patients applied knowledge in accounts receivable and payables. Resolved third party insurance questions issues with patients. Medical Billing and Collection Specialist September 1993 to September 2000 Nebraska Health System - Omaha, NE Billed medical claims for Surgical Anesthesia, Medicare and Blue Cross and Blue Shield of Nebraska. Completed appropriate claims paperwork, documentation and system entry. Thoroughly researched medical procedures to expand skills and knowledge. Advanced collections of past due in and out patient balances. Financial Counseling Customer Service Insurance Verification. Education and Training High School Diploma: Speech Pathology-Audiology, May 1986 Burke High School - Omaha, NE Business Management University of Nebraska at Lincoln - Lincoln, NE Bellevue University - Omaha, NE