1. JOY GILLETT
192 Stanton Court (610) 438-5162
Easton, PA 18042 joygillett@gmail.com
SUMMARY
GLOBAL PHARMACEUTICAL PROFESSIONAL with extensive experience in training, marketing and sales in support of launch
and in-line products. Demonstrated ability to collaborate with cross-functional teams on all stages of project
development and implementation. Strong science background with research experience.
• Print / eLearning Programs • Visual Aids / Patient Education
• Classroom Facilitation • Vendor Selection / Management
PROFESSIONAL EXPERIENCE
MERCK & CO., INC., Whitehouse Station, NJ
Associate Director, Product Learning
2002-2008
Planned, designed, developed and delivered the international disease awareness and launch training programs for
the cholesterol therapy Cordaptive/Tredaptive. Developed disease and product training materials for launch and in-
line cardiovascular, osteoporosis, anti-emetic and urology products.
• Designed, developed and implemented disease awareness and product launch train-the-trainer programs in
support of the international launches of Cordaptive/Tredaptive.
• Designed and developed print and eLearning training modules for launch, line-extension and in-line products:
Cordaptive, Inegy (Vytorin), Fosavance, Emend, Zocor and Proscar.
• Provided recommendations to a cross-functional team on the development of global launch training materials
for an investigational drug for acute heart failure, rolofylline, which resulted in reduced costs and duplication of
effort.
• In collaboration with medical and marketing, managed the preparation and submission of training materials for
medical review.
• Prepared surveys and knowledge tests to assess participant satisfaction and program effectiveness. Revised
training materials based on results.
• Maintained an electronic catalogue of training materials and collaborated with IT on the development of a
process to track usage by international subsidiaries and obtain their feedback.
Manager, Product Learning 2001-2002
Developed self-study training materials and conducted train-the-trainer programs on landmark clinical trials.
Managed the development of training materials for launch and in-line products.
• Designed, developed and implemented the train-the-trainer and self-study programs for the LIIFE and RENAAL
studies with Cozaar ensuring that training materials were available immediately after study results were
presented.
• Managed the preparation of the learning modules for the Heart Protection Study with Zocor on site at the AHA
Congress in order to release materials to international subsidiaries after the study was presented.
• Designed and developed self-study learning modules in support of the international launch of Ezetrol (Zetia).
• Conducted a train-the-trainer program for the launch of Fosamax Once-Weekly in Asia.
2. PAGE 2 JOY GILLETT
(610) 438-5162
Promotion Manager
1997-2001
Developed the managed care promotional program for Zocor focusing on both non-branded and branded materials.
Prepared promotional materials in support of market expansion initiatives for Zocor and managed the $600,000
yearly promotional budget.
• Developed the HEDIS Performance Navigator Program that was rated as one of the most effective disease
management programs in a 1999 Scott-Levin survey of managed care medical directors.
• Managed the development and medical/legal approval of an HMO Resource Binder containing template
promotional pieces customizable to individual managed care plans resulting in time and cost savings.
• Developed branded customized detail pieces and patient education materials to support sales growth.
Professional Sales Representative
1995-1997
Co-managed a New Jersey territory with 1995 sales of $9.0M (106% to plan) and 1996 sales of $12.6M (109% to
plan).
• Promoted the following products: Cozaar/Hyzaar, Vasotec, Prinivil, Zocor, Mevacor, Fosamax and Proscar.
• Primary responsibility for the launch of FOSAMAX achieving sales of 332% and 125% to plan for ’95 and ’96
respectively, and for PROSCAR achieving 21% growth in 1995.
• Achieved rolling quarter New Rx share of 65% and Total Rx share of 67% for Zocor and Mevacor (statin
market, 11/96).
• Collaborated with marketing support personnel on the placement of bone mineral density machines, developing
local clinical advocates, and conducting programs to increase physician awareness and the need to treat.
PRIOR HELD POSITIONS
Senior Analyst, Customer Pricing - Economic Affairs
Managed government tender pricing for the Middle East, Africa and Latin America regions. Developed tender price
guidelines and sourcing strategies to profitably compete for business.
Strategic Planning Analyst - Long Range Operating Planning
Managed the long range operating sales and expense plans for international subsidiaries. Provided training and
technical guidance to subsidiary Finance and Managing directors.
Staff/Research Biologist - Animal Drug Discovery
Conducted, as an integral member of a research team, the pioneering studies on growth hormone secretagogues in
livestock that led to the selection of a drug candidate for human studies.
EDUCATION
Master of Business Administration
Rutgers University, Newark, NJ
Master of Science, Animal Science
Thesis: The Physiological State of Rumen Microorganisms
Michigan State University, East Lansing, MI
3. PAGE 3 JOY GILLETT
(610) 438-5162
Bachelor of Science, Animal Husbandry
Michigan State University, East Lansing, MI