1. 7395 Highway 59
Lav onia, GA 30553
Phone 706-391-3575
E-mail jimmieann@gmail.com
Jimmie Ann Khoury
Education 1978-1982 Franklin County High School Carnesville, GA
1982-1983 Truett McConnell College Cleveland, GA
1997-1999 Northeast Georgia Technical College Clarkesville, GA
Computer Information Systems
Work experience 1989-1997 Franklin County Public Schools Carnesville, GA Special Educatio
Served as Special Education Paraprofessional
Special Education Bus Driver
1997-1998 Cleveland Video Store, Cleveland Georgia
Business Ow ner
1999-2007 Stephens County Public Schools
Technology Specialist
Provide direct technical support to teachers and staff
Perform hardw are and softw are troubleshooting and repair
Supported school media center/library
Student Information System (SIS) Coordinator
Maintain the system-w ide student information system database
Support schoolclericalpersonnelin collectingand reportingstudent demographics,
grades, schedules, and all other SIS data elements.
Ensure accurate data are reported to state and federal agencies.
Prepare SIS system for use each year through an annual roll-over process.
Responsible for all online grade book support.
Responsible for SIS w ebsite that provides access to student data to parents.
Prepare student demographic data to state agencies for testing purposes.
Ensure confidentiality of student data.
Maintain serveroperating systems,backups, andupdatesfor nine Window s 2000
servers.
2007-2011 Pheast Inc. Gainesville, GA
Product Support Manager
Managed the communications division for Pheast Inc.
Oversaw Patientcall.com product deployment.
Ensure the accuracy client data w hen delivered to our netw ork.
Recommended product enhancementsand improvementsbased on user experience.
Coordinatedwith development team in building interfaces for new client systems.
Provided tier II and tier III support for the PatientCall product.
2011-present Runway 11, Inc
Co-Ow ner/Co-Founder of Runw ay 11, Inc
Runw ay 11 is a Managed Service Provider for small to medium businesses (MSP)
w w w .runw ay-11.com