This document provides a profile and resume for Mohammad Al-Jarrah. It includes his contact information, education history, experiences working in customer service and as a student supervisor at international schools in Jordan and the UAE, responsibilities in those roles, and languages spoken. His objective is to work as part of a team in a company that allows him to develop his skills. He has experience in customer service, student supervision, activities coordination, and computer skills.

1. Mohammad Al – Jarrah
+971 566150451
E-Mail: maljarrah90@yahoo.com
Address: Dubai Investment Park, Dubai
Date of birth: 04.03.1985
Nationality: Jordanian
Languages: Arabic, English
Profile
I'm looking forward to work as a member of team in company which will allow me to show all
my qualities. I consider myself a highly motivated person who always looking forward and
person who have a great desire to learn and develop in all aspects. Working in a busy
environment I something I like and something which always push me to give all my best in every
moment. I have extended knowledge of English and France language. I have extended
knowledge of computer skills for all Microsoft office program.
Education:
B.A., Translation 2003 –2008
Al-Bait University Mafraq, Jordan
Courses:
• TOFFEL preparation course (2008)
Al Yarmouk University
• Computer course, Topics covered: DOS,MS Office, MS Word, MS Excel,
PowerPoint and Internet.
Comp bases institute.
• Communication skills and body language course.
Given By USAID Jordan.

2. Experiences:
Park Rotana& Park Arjaan
Abu Dhabi UAE
Customer Service ( Feb 2012 till present)
• Check in: welcoming the guest ,follow up procedures, assign the rooms for arrivals,
confirm the method of payment, take a deposit, explain the hotel outlet
• Check out: handle the guest balance, asking guest to fill the comment about the service,
follow up with guest if need any help regards transfer, flight ticket, a reservation at other
hotels
• Cashier : handle the guest balance
• Handling Guests complains and assure its been solved in a way make them satisfied
Students Supervisor At International School Of Chouiefat and in charge of
activates:
A Supervisor is responsible of:
• Enter all students’ lateness and absences before the end of the first period
• Ensure that the operator calls parents of absent / late students before the end of the first
period. All parents’ replies must be recorded in the students file.
• Make sure everyone is in class, and that classes run smoothly.
• Intercept all students who arrive late and check their excuses and record them
• Enter students’ offenses into the system on a daily basis
• Notice disruptive students, remove them from the class if need be and inform the director
immediately
• Solve simple problems (such as talking in class, no homework) on the same day.
• Set a daily meeting with the director, AQC and SLC to discuss the day’s offences &
disciplinary issues. Immediate action plan needs to be taken.
• Check the entries of the day in comparison with what is on the discipline sheets
• End of the day: make sure all students leave classrooms. Be sure that the students’ line up
for buses and check the safety of students during transportation
• Bus attendance sheets: Ensure that all students are in the right buses and those students
on afternoon detentions or registered for activities do not leave the campus
• Teachers / staff Infractions: (Report and record the teacher infractions)
Other Important Issues:
• Being in the corridors between consecutive periods to support class discipline prefects
• Being in the playground the entire time of the breaks
• Checking classroom cleanliness at various times of the day
Conducting a daily school tour to check and report the following:

3. 1. Maintenance issues (daily signed check list to be given to the OM)
2. Safety and security issues around the campus
Participate in a formal weekly meeting with the Director and senior management.
Extra- Curricular Activities Coordinator:
In the SABIS® Educational System, a great deal of importance is given to extra-curricular
activities. Students are encouraged to develop talents, interests, hobbies, skills and techniques
through participation in physical, academic, scientific and artistic pursuits. Extra-curricular
activities round-out students' education; they also complement and facilitate students' academic
studies. While providing ways to socialize, relax, have fun and become refreshed, extra-
curricular activities keep students physically fit, increase their energy and their stamina, develop
their interests and promote mental agility.
Students may participate in a wide range of activities including, swimming, tennis, table-tennis,
volleyball, football, volleyball, softball, gymnastics, folk dancing, ballet, painting, etc. and they
may take lessons in, for example, piano and guitar.
As activity coordinator:
• Preparing letter to be sent to the students parents for registration.
• Set groups as age range.
• Make sure that all activates running smoothly and the instructors all present.
• Check with other supervisors and assistant the attendance of the students and make sure
all the present students joined their sessions.
• End of activates make sure that students left the campus either with the parents or with
school buses.
Other
 Have a valid UAE driving license and car.
 Authorized from KHDA to work in school.
Languages:
Arabic, mother language.
English, excellent in reading, writing and speaking.
French, good in all.