1. Jacqueline Anderson
350 Mars Valencia Road
Mars, PA 16046
janders@consolidated.net
724 504 5798
I am planning to move to Missouri in April to be closer to my daughter. I have been trained by
Farmers Insurance Company in the state of Pennsylania. I plan to take courses to be familiar with
Missouri Insurance regulations.
Education
Carlow University June 2011
• MS Professional Leadership: Non-profit Management
Carlow University May 2005
• B.A. Communication
• Magna Cum Laude
Skills
• Experience in corporate writing • Experience in employee training
Employment History
Western PA Surgery Center
• Billing Specialist February 2014 – January 2015
Bravo Restaurant 2013 to 2013
• Employed as a server
Farmers Insurance Company 2013 to 2013
• Sold insurance products..
UPMC 2010 to 2013
• Pre-arrival services, including verification of insurance, benefits and authorization
• Customer service and accounts receivable.
American National Insurance, Mars, PA 2010
• Self employed as sales agent. .
Catholic Cemeteries of Pittsburgh, Pa 2009 to 2010
• Sales counselor for preneed cemetery sales
Allied Insurance Brokers, Pittsburgh, PA 2007 to 2009
• Renewal sales of commercial insurance policies
• Customer Service involving written and verbal communications with customers
• Assisted in the underwriting department
Cashflow Enhancement Services, Allison Park, PA 2003 to 2007

2. Resume Anderson 2
• Customer service and accounts payable for corporate accounts
Vision Early Childhood Services, Mars, PA 1999 to 2003
• Accounts payable, receivable, and payroll functions
Metropolitan ENT, Pittsburgh, PA 1995 to 1999
• Scheduling, billing, and customer service functions for a practice of five physicians
Pennsylvania Blue Shield, Pittsburgh, PA 1989 to 1995
• Problem resolution for written and verbal conflicts
• Oversight of department consisting or positions from clerical to customer service
• Instrumental in developing and writing training material for new program