Jacek Majewski has over 7 years of experience as a Senior Technical Support Analyst for Sophos in Oxfordshire, where he resolved customers' issues with Sophos products and demonstrated strong communication skills. Since 2016, he has worked on installing a new telephony system across the University of Oxford campus. He has extensive knowledge of Windows operating systems, networking, security issues and IT troubleshooting. His skills also include programming, web design, customer service and the ability to learn new systems quickly. He is fluent in English and Polish with basic skills in French and Russian.