iZND Services is listed as one of the Top10 Best IT Service Provider Companies by Business Sights magazine

1. iZND IT services:
t goes without saying that an IT service provider
Ieliminates all the confusion rela ng to support tools
and manage it all for you, but what gives an edge to it
is its flexibility, experience, and resources.
iZND is an IT company that entertains all these standards
along with its mature Managed IT Services Program,
Cloud Compu ng Solu ons, and Professional IT Project
Delivery. It began as a one-stop IT solu on company in
the year 2012 and has strived to carve its niches and be a
cut above peers ever since. The ability to aptly analyze
and understand the problems of clients has only grown all
this me. Some milestones of iZND since its incep on
are-
• Samsung Enterprise Alliance Program 2016
• Samsung STEP (Samsung Team of Empowered Partners)
2016
• Samsung Galaxy Developer 2016
• FinchVPN 2016
• IBM Business Partner 2014
• Microso Partner 2014
• FreshDesk 2014
• Telco Partner 2013
• GSuite Partner (Work, Educa on, Government) & Maps
2012
• Google Cloud Partner (Premier) 2012
• Google Partner (Adwords) 2012
• Google Developer - For Chrome, Android 2012
• DELL Cer fied System Expert (DCSE) 2002
By and large, iZND has become a trusted IT solu ons
brand for industries such as Government, F&B, Retail,
Transporta on & Logis c, Educa on, Legal, Recruitment,
Insurance, Hotel, Events, Telco, and many others. It
provides a managed IT services program, Cloud
Compu ng Solu ons, and Professional IT Project Delivery
featuring a dedicated team of hardware and so ware
professionals. To ensure immediate convenience of the
clients, iZND has come up with 24/7 @365 days
Automated Helpdesk system.
iZND provides on-demand environment solu ons to meet
the dynamic business needs and clear infrastructure
solu ons that reduce your total cost of ownership (TCO)
with various tools and automa on frameworks. Other
business values include singular accountability for
business performance with an Integrated Service Delivery
Model (ISDM) and predictable and standardized
processes.
The key IT solu ons offered by iZND include-
• Point of Sale (POS) System (e-Commerce Solu on with
Inventory Management)
• Fleet Management End to End Solu ons (Bundles with
Full GPS Track & Trace facili es)
• Payment Gateway Solu on
• Mobile App Developer for Android, iOS& Blackberry
Enterprise Management
iZND also offers alliance solu ons like the following
• IBM Solu ons such as Analy cs, Cloud, Commerce,
Global Finance, Mobile First, Security
• Google Partner GSuite, Google Business Enterprise,
Adwords, Analy cs, Map for Business
• Samsung Enterprise Solu ons such as Produc vity (BI),
Security-MDM, Security-VPN, Unified communica on &
collabora on, Samsung's Industry-specific solu ons, Fleet
Management, and Automa c Case Dispatch Monitoring
• Microso Solu ons such as Mobility, Remote
Collabora on, Office Virtualiza on, and Cloud
• FreshDesk end to end problem management solu ons
bundling with managed Services (Desktop, Server &
Mobile Solu on, Vendor Management, Adhoc IT Project
Management)
Other IT services provided by iZND include
• Domain Registrar Services & Web Hos ng
• Telecommunica on Product & Services
• HR/Recruitment Management Portal
• Service Desk & Incident Management Support Services
• Corporate Enterprise Solu on Services- Remote
Collabora on & Mobility Solu ons (MDM, Corporate
intranet & Cloud Services)
• Consultancy
• Safety System (Mycare4u) to Provide Women Safety &
Child Monitoring
One very marketable service provided by iZND is the
Reseller Program. It's one of the most sound and hassle-
free reseller programs you will ever come across which
offers you complete business automa on. Also, it
provides a comprehensive Product Por olio for your
customers and resellers, a readymade, private labeled
website, a comprehensive API for seamless integra on,
and mul lingual, private labeled Control Panels.
iZND has proved its me le in the industry since its
incep on and has served and sa sfied many
mul na onal giants, some of which include –
1. Avia on: Malaysia Airlines
iZND designed and implemented MAS infrastructure and
defined the Windows desktops & servers for the data
center (DC) for their first to migrate from UNIX
Mainframes & Terminals to Microso Windows Corporate
Enterprise systems using Dell & IBM Systems, built &
managed MASs' IT Helpdesk Center in Kelana Jaya,
Selangor represen ng Dell as their IT Problem
Management Onsite support for Malaysia and MAS
regional support handled by helpdesk team. Also defined
and designed MAS 10 years IT roadmap, designed and
implemented the solu on for e- cke ng and assist SITA
to integrate their system to MAS's IT infrastructure. It was
a cri cal 6-month project and should e- cke ng failed,
MAS would not be compliance under IATA rules and
regula on.
2. Retail: ParksonCorpora on (M) SdnBhd
iZND developed and implemented several modules
within Parkson's corporate retail Point of Sale (POS)
solu ons and provided them with hardware deployment
& Training services
3. Logis c: Bifrost Logis cs
iZND designed and implemented Bifrost Corporate
Enterprise System Infrastructure (include Email &
Business Solu on) for regional branches & Group of
Companies. Also provided, design and implemented the
Fleet Management Solu ons to manage Bifrost fleet of
1500 trucks with modules Delivery Monitoring & Fuel
Efficiency Management.
4. F&B and Estate Management: Canai 15 Group of
Companies
Canai took hardware deployment services from iZND
which also designed and implemented Point of Sale (POS)
& Corporate Accoun ng system for real- me monitoring
of all Canai 15 outlets with module Inventory
Management. iZND developed and implemented the first
'Centralized Entertainment outlets Media Management'
solu on to manage each Canai outlet's theme and
concept.
5. IT: So ecSdnBhd
So ec appointed iZND to provide consultancy and advice
on supplying Technology Solu ons and Products for
So ec to bundle and resell to organiza ons that acquire
IT Services from them.
6. IT Solu on Services: Saint Arms SdnBhd, Malaysia &
Saint Security, Singapore
iZND designed & implemented Saint Security's corporate
IT infrastructure with Enterprise collabora ons solu ons
which also availed its other services like POS System with
e-Commerce Services, Inventory Management, and
Hardware deployment.
At iZND, their integral business values like mul -sourced
environment exper se to manage suppliers by assuring
SLAs are of utmost importance. Con nual improvement
and innova on frameworks that leverage Service
Improvement Plans (SIPs) and Lean Six Sigma are other
such values. These principles and exper se have both led
to the giant success that iZND has become. iZND is
recognized by APAC CIO Outlook as the 25 most
promising IBM Solu on Providers in the year 2016, 50
Most Valuable Brands of the Year 2017.
Inside the Business worldSIGHT
24 | Dec 2018 | Inside the Business worldSIGHT
| Dec 2018 | 24