The document outlines the agenda for the 4th Annual Conference of the IT Service Management Forum Thailand on October 13, 2010 at the Swissotel Le Concorde in Bangkok. The all-day conference will feature keynote speakers, guest speakers from companies like IBM, CA Technologies, and Symantec, as well as lunch and exhibition breaks. Special guests from the international ITSMF organization are also scheduled to attend. The conference sponsors include a platinum sponsor and gold sponsors. Upcoming activities for the local ITSMF Thailand chapter are noted, including membership numbers, past and planned training sessions, and goals for knowledge sharing events and future conferences. Participants can enter a lucky draw by getting their conference cards stamped at sponsor booths

1. 4 th Annual Conference 13 th October 2010 Swissotel – Le Concorde http://www.itsmf.or.th

4. Conference Sponsors Platinum Sponsor Gold Sponsors Other Sponsors Silver Sponsor

8. Lucky Draw/Survey Completion Gift To participate in the lucky draw, have your completed card stamped at each of our sponsors booths and deposit your card at the itSMF booth. The draw will be made at the conclusion of the Conference and you have to be in attendance to win. Please complete your survey form and hand in when leaving to receive your completion gift.

9. 4 th Annual Conference 13 th October 2010 Swissotel – Le Concorde http://www.itsmf.or.th