Itella company presentation 2017

1. Company Presentation

2. Itella Russia
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Agenda
Posti Group
Itella in Russia
Coverage
Advantages
Awards
Itella services in Russia
Locations map
Warehouses in Moscow
Warehouses in Regions
Storage & handling, co-packing
Safety of goods
IT systems
Licensed pharma warehouse
Transport services
Customs Clearance via partners
Services for eCommerce
Corporate responsibility, Quality and Environment
Our Vision 2020
Contacts
Storage in pictures

3. Founded in 1638 as Finland Post
More than 370 years of unique corporate history
Annual turnover >1,5 billion EUR
Operations in 10 countries
Around 22 000 employees
7%
Itella Russia
15%
Opus Capita (Financial services)
35%
Parcels & Logistics
43%
Postal services
03
Posti Group

4. 04
Itella in Russia
Main facts: Turnover structure per business line:
Target segments:
Itella on Russian market since 2006
former “National Logistics Company” (“NLC ” on market since 1995)
400 000 m² warehouse spaces in 4 cities
Around 3500 employees
76%
Contract logistics
17%
Road freight
7%
Air, sea, rail freight

5. OFFICESWAREHOUSES
Vantaa
Tuusula
Kerava
Akaa
Hämeenlinna
Helsinki
Pennala
Lahti
Moscow
Rostov-on-Don
Ekaterinburg
Novosibirsk
Riga
Tallinn
Каунас
05
Itella Coverage
Itella Agents
Finland
Sweden
Norway
Poland
Germany
Russia
Estonia
Latvia
Lithuania

6. Leading 3PL operator in Russia
Supply Chain solutions
Industrial approach to business
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Our advantages
CUSTOMIZED COMPLEX LOGISTICS SOLUTIONS
High-qualified staff
400 thsd.m² warehouse spaces across Russia
Developed infrastructure for complex operations

7. Best 3PL
provider
2011-2016
Winner in nomination “Best 3PL
provider” in annual National rating
“Russian Logistics Operator”
conducted by EuroAsian Logistics
(EALA)
Logistics services
market leader
2009-2010
Winner in nomination “Logistics
services market leader” in annual
National rating “Russian Logistics
Operator” conducted by EuroAsian
Logistics (EALA)
Best warehouse
operator
2004-2005, 2007
Winner in nomination “Best warehouse
operator” in annual National rating
“Russian Logistics Operator”
conducted by EuroAsian Logistics
(EALA)
WINNER
07
Awards
1 1 1

8. Road Rail
Air Sea
Secure storage
Co-packing
X-Dock
Fulfillment
Last Mile
Returns handling
В2B B2C
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Itella Services in Russia
Warehousing
Industry expertize
Services for e-commerce
Transportation
Pharma
Automotive spare parts
Engineering & Agriculture
Electronics & Household appliances
Fashion
FMCG-food & non-food
DIY

9. 09
Itella warehouses
Total space in Russia
~400 000 m²
SERVICES
Safe storage class “A”
Goods handling
Presale operations
Mezzanine
Delivery & X-dock
Temperature conditions
Oversized cargo
X-dock
warehouse
Warehouse+X-dock
Moscow
305 000 m²
St.Petersburg
Transport + X-dock Ekaterinburg
15 000 m²
Novorossiysk
Operational office
Novosibirsk
20 000 m²
Rostov-on-Don
30 000 m² Vladivostok
Transport + X-dock
Samara
Transport + X-dock
Voronezh
X-dock
Kazan
X-dock

10. 10
Warehouses facilitiesOPTIONS
Class “A” warehouses
Racks for high storage with adjustable height
Modern warehouse equipment: altitude forklift trucks
Security systems, access control, video recording
Liability insurance
24х365 goods handling possibility
Fire sprinkling system
Automatic loading/unloading dock-levelers
Crash barriers for minimization of racks damage risk

11. 11
Warehouses in Moscow
Krekshino
• 130 000 m²
• M1
Odintsovo
• 40 000 m²
• М1
Khimki
• 70 000 m²
• М10
Pushkino
• 65 000 m²
• М8
Itella terminals are situated near main highways
5-20 km from MKAD
M1 – Minsk
M10 – St. Petersburg
M8 – Arkhangelsk
305000m²inMOW

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Itella Odintsovo
Terminal Lesnoy
40 000 m2
Total space Itella
6000 m2 mezzanine space
12 km
To MKAD
+2+8С
Cold stores
Pharma license
90%
Pharma warehouse
Quality control system
Class “A”
Moscow Region, Odintsovskiy
district, dacha village Lesnoy
Gorodok
А

13. 13
Itella Krekshino
130 000 m2
Total space Itella
37300 m2 mezzanine space
24 km
To MKAD
11 km
To MMK (“Betonka”))
10 km to Vnukovo airport
Class “A”
Moscow region,
Naro-Fominskiy district,
Krekshino village
А
Award
Best logistics-engineering
project in Central Eastern
Europe in 2005
+18С
Temperature zone

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Itella Khimki
70 000 m2
Total space Itella
23000 m2 mezzanine space
5 km
To Moscow
12 km
To Sheremetyevo airport
Award
Best logistics complex in 2005
Class “A”
Moscow region, Khimki,
Vashutinskoye highway
А
+18С
Temperature zone
Special zone
Closed zone for high-value goods

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Itella Pushkino
65 000 m2
Total space Itella
6600 m2 mezzanine space
14 km
To MKAD
Technology
Pick-by-voice
Special zone
Closed zone for
high-value goods
Class “A”
Moscow region,
Pushkino city,
Yaroslavskoye highway
А

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Warehouses in RegionsREGIONS
Ekaterinburg
15 000 m²
Novosibirsk
20 000 m²
Rostov-on-Don
30 000 m²
Rostov-on-Don (Bataisk, Aksai)
• Total warehouse space 30 000 m²
• Mezzanine 2 000 m²
Екатеринбург
• Total warehouse space 15 000 m²
• Mezzanine 2 600 m²
Novosibirsk
• Total warehouse space 20 000 m²
• Mezzanine 1 800 m²
• Rail accessibility
Total space in Regions
65 000 m²

17. Co-packing
Stickering & marking
Packing of orders and sets
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Storage and handling services
Solutions for storage of clothes, shoes,
FMCG products, high-value watches,
elite cosmetics
Mixed storage in fine mesh
Floor storage
X-Dock
Address storage
Rack & fine-meshed storage
Temperature control: +18С, +2+8С
X-Dock
Warehouse storage
Handling
Mezzanine
Pre-sales handling
Single-piece/per package/per pallet picking
Picking technologies:
• Pick-by-order
• Multi-picking
• Wave-picking
• Voice-picking

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Co-packingOPTIONS
Forming of gift sets
Marking, heat seal packaging, packaging
Labeling
Sealing of package, location of notices
Preparation of advertising samples
Attachment of tags
Banding
Change of content: compilation
Additional packaging regarding customer requirements

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Cargo safetySECURESTORAGE
Check-points along perimeter
CCTV system providing overall view of the facilities
Minimum 30 day retention of all CCTV VCR records
24х7 security control
Inspection by security service at warehouse and office entrance
Fire fighting system
Liability insurance

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IT systems (PSI WMS)
Integration options:
Data electronic exchange system (EDI)
Integration with ERP systems Oracle, SAP, JDE, 1С etc.
Stock count:
FIFO “first in-first out”
FEFO “first ended-first out” re expire date, storage conditions, serial number
Picking technology:
• Pick-by-order
• Multi-picking
• Wave-picking
• Voice-picking

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Licensed pharma warehouse
Own pharma license on terminals:
Odintsovo
Khimki
Possibility to store pharma goods under Itella license
Transportation of pharmaceuticals according to legal requirements
LICENSED

22. 13
Transport services
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COURIER DELIVERYAIRFREIGHT
MULTIMODAL
TRANSPORTATION
ROAD FREIGHT

23. DOMESTIC
Less-Truck-Load (LTL)
Full-Truck-Load (FTL) across Russia
Intercity deliveries
INTERNATIONAL
Full-Truck-Load delivery (FTL)
Key import countries:
Eastern Europe
Germany
Italy
Holland
Belgium
Less-Truck-Load (LTL): all EU countries
Itella HUBs: Kaunas (LTU), Pruszków (POL)
Transit time: 5-7 days
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Road Freight

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Less-Truck-Load delivery (LTL) and X-dock servicesCITIESOFDELIVERY
• Barnaul
• Belgorod
• Bryansk
• Volgograd
• Voronezh
• Ekaterinburg
• Ivanovo
• Izhevsk
• Kazan
• Kemerovo
• Krasnodar
• Lipetsk
• Nab. Chelni
• N. Novgorod
• Novokuznetsk
• Novosibirsk
• Omsk
• Orenburg
• Penza
• Perm
• Rostov-on-Don
• Ryazan
• Samara
• St. Petersburg
• Saratov
• Stavropol
• Surgut
• Tolyatti
• Tyumen
• Ufa
• Cheboksary
• Chelyabinsk
• Yaroslavl
St. Petersburg
Ekaterinburg
Novosibirsk
Rostov-on-Don
Moscow
SamaraVoronezh
Казань
Terminals with X-dock service: 9 terminals
Total delivery points: 33 cities
Vladivostok

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Sea and Multimodal transportation
Sea Freight: Full Container Load
Road Freight: Full Truck Load
Road Freight: Container Delivery
West Flow
Sea Freight: Full Container Load
Rail Freight: Container Train
East Flow
ENTRYPOINTS

26. SEA&TRUCK St-Petersburg
SEA&TRUCK Kotka & Baltics
SEA&TRUCK Novorossiysk
SEA&RAIL Nakhodka
RAILWAY Dalian
RAILWAY Direct 15 days
23 days
25-28 days
32-33 days
37-39 days
37-39 days
5 days 9 days
7 days 12 days
6 days 12-15 days
28 days 3 days
34-36 days 3 days
36-38 days 1-2 days
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FCL from
Shanghai, China
to Moscow
Sea and Multimodal transportation

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Airfreight
Priority cargo next day
Delivery of car spare parts
Delivery of medical equipment
Delivery of electronics and small appliances
EXPRESSDELIVERY

28. MAXIPOST
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Courier delivery
Courier delivery by MaxiPost (belongs to Itella)
Delivery across Russia, 540+ cities 75 Russian regions covered by own and partner network
More than 10 000 parcels delivered per day, 150 couriers in Moscow and 50 in Saint-P.
90-98% successfully delivered orders depending on type of goods
Next-day delivery in many Russia cities
Rapid CoD transfer, on the 2nd day after delivery
Payment for successfully delivered orders option available
Delivery with the partial rejection, and try-ons
Status-by-good, not by parcel in reports
Integrations with other delivery companies:
Courier delivery
Postmachines
Parcelshops
Russian Post

29. St. Petersburg
Vladivostok
Moscow
Novorossiysk
Nakhodka
Pskov
Smolensk
Complex solution
Assistance in collection & preparation of docs
Full range of consulting services
Customer support at all stages of CC
CC via trusted partners
CC Department in Itella company
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Customs Clearance (CC)IMPORT-EXPORT

30. Secure storage
Picking & packing, repacking
X-docking operations
Warehousing
Major providers
Cash-on-delivery option
Track & Trace
Delivery
Returns handling
Quality checks
Repackaging
Returns
Fast integration
CoD option available
Reporting
IT
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Services for eCommerce
Big data & CRM
Campaigns management
Localization / data hosting in Russia
Marketing

31. OUR VALUES
CODE OF CONDUCT
Succeeding with the customer
Driving for improvement and innovation
Taking responsibility
Winning together
Compliance with laws & regulations, applicable principles of fair business, non-
discrimination and equal opportunity
Avoidance of conflicts of interest
Prohibition on unethical commercial practices
Environmental responsibility
Regular donations
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Corporate responsibility

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Quality and Environment
We are committed to improving quality, safety and the environment
Quality management system
ISO 9001 certificate
Environmental system
ISO 14001 certificate
QUALITY

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STRATEGY
Our vision 2020
Your first choice in postal, logistics
and eCommerce services
MEGATRENDS
• Postal industry turmoil
• eCommerce explosion,
while consumer decides
• Russia as a growth market
• An era of slow growth in
Europe
STRATEGIC
GOALS
• High value solutions
for customer
• Market leader with
profitable growth in
Finland and in
Russia
• The engine of
eCommerce
• Step ahead in postal
industry
transformation
• Best workplace
MISSION
Our mission is to provide
smooth flow of trade and
ease of everyday life.
CUSTOMER
PROMISE
Easy, fast, reliable and
responsible
VALUES
Succeeding with the customer
Driving for improvement
and innovation Taking
responsibility Winning together
Services for
senders
Services for
receivers
Warehouse and delivery services
FOCUS AREAS
• Safety
• Customer experience
• Operational
efficiency
OpusCapita is an essential part of the Group,
with a role to increase shareholder value, and having its own vision

34. LOOKING FORWARD TO LONGTERM
FRUITFULL COOPERATION!
@itella-russia
@itella.russia
www.itella.ru
Sales.Russia@itella.com
+7 (499) 926 53 00
Contacts

35. Storage of pharmaceuticals

36. Storage of household appliances

37. Storage of electronics

38. Storage of DIY

39. Storage of clothes and shoes