Hellmann Worldwide Logistics Image Presentation 2011 englisch

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We are a leading global logistics service provider with offices in all major markets around the world. Our complete list of products and services covers everything from conventional road, rail, air, and sea freight forwarding to complete warehousing systems and global supply chain management.

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Hellmann Worldwide Logistics Image Presentation 2011 englisch

  1. 1. Welcome to the Hellmann F.A.M.I.L.Y.! We Are Hellmann
  2. 2. Corporate DNA <ul><li>irst, People First </li></ul><ul><li>ll About The Customers, Always </li></ul><ul><li>aking It Work Better, Everyday </li></ul><ul><li>nnovation And Entrepreneurship </li></ul><ul><li>ive Sustainability </li></ul><ul><li>ou And Me! </li></ul>F A M I L Y We Are Hellmann
  3. 3. History <ul><li>Founded in Osnabrueck by Carl Heinrich Hellmann </li></ul><ul><li>1949 Opening of the office in Hamburg </li></ul><ul><li>1953 Opening of the office in Bremen </li></ul><ul><li>First high rack warehouse in Osnabrueck opens </li></ul><ul><li>Opening of Hong Kong – later branches in China, Taiwan, Singapore, South Korea and Vietnam </li></ul>
  4. 4. <ul><li>1987 Opening of Sydney and later further branches in Australia and New Zealand </li></ul><ul><li>1988 The first US branch in Long Beach in California was opened, further expansion in the USA, Canada, Mexico, South America and UK </li></ul><ul><li>2004 Induction of a new terminal in Shanghai </li></ul><ul><li>Opening of branches in Sri Lanka, Japan and later in India and Pakistan </li></ul><ul><li>Implementation of the European Logistic Centre for MAN </li></ul><ul><li>New building in Osnabrueck wins the ‚Best Office Award‘ </li></ul>
  5. 5. Facts and Figures <ul><li>9,228 employees worldwide </li></ul><ul><li>Turnover 2.65 billion Euro </li></ul><ul><li>More than 14 million shipments per year, 55,733 shipments per day </li></ul><ul><li>211 own branches in 48 countries </li></ul><ul><li>Network: 16,500 employees in 443 branches in 157 countries </li></ul>Facts and Figures 2010
  6. 6. The Hellmann Network 443 branches in 157 countries
  7. 7. Main Board Mark Hellmann, Jost Hellmann, Klaus Hellmann, Manfred Fischer, Karl Engelhard
  8. 8. International Executive Board Jens Tarnowski, Mark Hellmann, Klaus Hellmann, Manfred Fischer, James Gootee, Jost Hellmann, Roger Haeussler
  9. 9. European Board Manfred Fischer Jost Hellmann Klaus Hellmann Karl Engelhard Hartmut Krehenbrink Stefan Wimmer Juergen Burger Felix Scherberich
  10. 10. Products and Services & Industry Solutions IT- Solutions Direct Load Rail Solutions Airfreight Seafreight Sea-Air Customs brokerage Supply Chain Manage-ment Courier-, Express-, Parcel Service National and European Groupage Industry Solutions: Automotive  Electronics  Fashion  Healthcare  Perishable Logistics  Public Private Partnership Portfolio Business Develop- ment
  11. 11. Products and Services
  12. 12. System Alliance <ul><li>Cooperation of medium-sized forwarding companies </li></ul><ul><li>24/48 hours delivery service nationwide </li></ul><ul><li>Premium Services: 8 h, 10 h, 12 h, Fix, Next Day </li></ul><ul><li>Thermo </li></ul><ul><li>Collection orders </li></ul><ul><li>Immediate returns </li></ul><ul><li>Deliveries on saturdays </li></ul><ul><li>COD </li></ul><ul><li>Recall </li></ul><ul><li>Delivery note data transfer </li></ul><ul><li>Quick-COD </li></ul>
  13. 13. Camera Monitoring <ul><li>Process optimization, increase in quality and security </li></ul><ul><li>Gateway documentation by photo per MDC (photo handheld) if certain variations are recognized </li></ul><ul><li>Innovative camera monitoring system with the ability to locate radio scanners </li></ul><ul><li>Camera Monitoring System in all part-load traffic handling centers throughout Germany </li></ul>
  14. 14. European Groupage <ul><li>European-wide network with own branches and chosen, high-performing partners </li></ul><ul><li>Member of the general cargo cooperation System Alliance Europe </li></ul><ul><li>Defined departure schedules with coordinated transit times established through direct and gateway traffic </li></ul><ul><li>Traffics in 35 countries with more than 100 outbound and inbound routes </li></ul>
  15. 15. East Europe <ul><li>Your specialist for the former states of the sowjet union </li></ul><ul><li>Hellmann East Europe Distributor is specialized in guarantee handling and spare parts handling </li></ul><ul><li>Consulting </li></ul><ul><li>Overland traffic / FTL, LTL </li></ul><ul><li>Rail & intermodal transports </li></ul><ul><li>Air & Seafreight </li></ul><ul><li>Project & special transports </li></ul><ul><li>Warehousing </li></ul>
  16. 16. ATLAS <ul><li>Automated Tariff and Local Customs Settlement System </li></ul><ul><li>Since 2009 consignments with a value of more than €1,000 will not be cleared at the border to third countries without an electronic export declaration </li></ul><ul><li>Quick and competent support in drawing up the export declarations from our experts </li></ul><ul><li>This service is not bound to transports with Hellmann </li></ul>
  17. 17. Courier Services <ul><li>The fastest and most reliable way of transportation </li></ul><ul><li>Individual and optimal solution for every shipment </li></ul><ul><li>National & international </li></ul><ul><li>Direct transports </li></ul><ul><li>Without quantity and weight restrictions </li></ul><ul><li>Specialized experts take care of your shipments </li></ul>
  18. 18. Express System <ul><li>The fast transport system using a worldwide express network </li></ul><ul><li>Documents, single packages or consignments of several packages </li></ul><ul><li>Door-to-door transport incl. customs brokerage </li></ul><ul><li>Integrated tracking & tracing </li></ul><ul><li>Worldwide imports, procurement solution </li></ul><ul><li>Competent local contact person in every office </li></ul>
  19. 19. Parcel Distribution <ul><li>System partner of Dynamic Parcel Distribution (DPD) </li></ul><ul><li>Germany and Europe </li></ul><ul><li>Online tracking & tracing </li></ul><ul><li>P.O.D. in digital archives </li></ul><ul><li>HPD parcels collection via Hellmann truck </li></ul><ul><li>Shipment return and cash on delivery </li></ul>
  20. 20. Night Star Express <ul><li>Network for night time deliveries </li></ul><ul><li>Delivery of shipments before 8 o‘clock during the night </li></ul><ul><li>On request delivery before 7 o‘clock during the night (e.g. for technicians) </li></ul><ul><li>Delivery with IOD (electronic delivery scan in T&T system) </li></ul><ul><li>Delivery to predefined depots only </li></ul><ul><li>International: BE, NL, LU, DK, AU, CH, SI, HU, CZ – other countries on request </li></ul>
  21. 21. SystemPlus <ul><li>Pan-european Road-Express-Network for 22 European countries </li></ul><ul><li>Strong logistic service provider in each country </li></ul><ul><li>Network with premium IT-services and high quality guidelines </li></ul><ul><li>Daily lines across Europe </li></ul><ul><li>Fixed transit times door-to-door </li></ul><ul><li>Tracking & tracing (on parcel & shipment level) </li></ul><ul><li>Return shipments , procurement and third party collection & deliveries </li></ul><ul><li>Time delivery services in Europe </li></ul><ul><li>Dangerous goods and cash on delivery service </li></ul><ul><li>Consolidated customs brokerage (CH, N) </li></ul>
  22. 22. Direct Load <ul><li>National & international part and full load </li></ul><ul><li>Door-to-door-transport </li></ul><ul><li>Fixed contact persons </li></ul><ul><li>Flexible solutions </li></ul><ul><li>Shipment consignment with HIT </li></ul><ul><li>Customs handling </li></ul><ul><li>Insurance payments </li></ul><ul><li>Procurement logistics </li></ul><ul><li>Project management </li></ul>
  23. 23. Rail Solutions <ul><li>Alternative to the road: </li></ul><ul><li>www.railsolutions.de </li></ul><ul><li>Innovative </li></ul><ul><li>Trendsetting </li></ul><ul><li>Economic </li></ul><ul><li>Ecological </li></ul><ul><li>With 6 trains rail solutions connects </li></ul><ul><li>important industrial and commercial </li></ul><ul><li>centers in Northern and Southern </li></ul><ul><li>Germany every day – 5 times a week </li></ul>
  24. 24. Supply Chain Management <ul><li>Development and implementation of </li></ul><ul><li>tailor-made logistics solutions along the </li></ul><ul><li>supply chain: </li></ul><ul><li>Inbound logistics </li></ul><ul><li>Warehousing & value added services </li></ul><ul><li>Distribution </li></ul><ul><li>After sales services </li></ul><ul><li>Reverse logistics </li></ul><ul><li>EDI und E-Commerce </li></ul><ul><li>Specialist for Retail, Fashion/Textile, Consumer Electronics, Industrial </li></ul>
  25. 25. Airfreight <ul><li>IATA direct loading </li></ul><ul><li>Daily consolidation </li></ul><ul><li>Direct transport </li></ul><ul><li>Full and partial charters </li></ul><ul><li>Customs brokerage </li></ul><ul><li>Import, export and trans-shipment </li></ul><ul><li>Handling heavy and/or dangerous goods </li></ul><ul><li>Assembly and distribution </li></ul><ul><li>Packaging, crating and short-term warehousing </li></ul><ul><li>Palletizing cargo </li></ul><ul><li>Strategic gateways </li></ul><ul><li>On-board courier services </li></ul>
  26. 26. Seafreight <ul><li>In-house NVOCC consolidation services </li></ul><ul><li>Full project co-ordination </li></ul><ul><li>Door-to-door service for LCL and FCL </li></ul><ul><li>Multi country/Buyer‘s consolidation </li></ul><ul><li>Cartage and inland freight by truck or rail </li></ul><ul><li>Warehousing and storage </li></ul><ul><li>Rail and inland waterway craft </li></ul><ul><li>Export packaging and crating </li></ul><ul><li>On-pier cargo inspection </li></ul><ul><li>Full and partial charters </li></ul><ul><li>Efficient customs brokerage at destination </li></ul><ul><li>Complete documentation services </li></ul><ul><li>Consular work </li></ul><ul><li>Project cargo service </li></ul>
  27. 27. Sea-Air <ul><li>Intermodal transport system </li></ul><ul><li>Combination of the advantages of air and seafreight: deadlines will be held and freight rates decreased </li></ul><ul><li>Our experts will offer the best routes between the point of departure and destination </li></ul><ul><li>Available on all main routes from Asia to Europe or US via the HUB in Dubai or Vancouver </li></ul><ul><li>Co-operation with selected carriers </li></ul>
  28. 28. Industry Solutions & Other Services
  29. 29. Automotive Logistics <ul><li>Individual solutions for procurement, </li></ul><ul><li>production and distribution logistics </li></ul><ul><li>Monitoring of delivery schedules </li></ul><ul><li>Consolidation </li></ul><ul><li>Transports by overland/air/sea </li></ul><ul><li>Warehousing and short-term storage </li></ul><ul><li>Sequencing </li></ul><ul><li>Optimized packaging </li></ul><ul><li>Delivery directly to the assembly lines </li></ul><ul><li>Empties management </li></ul><ul><li>Return management </li></ul><ul><li>Quality management following VDA 6.2 </li></ul><ul><li>Industrial know-how </li></ul>
  30. 30. Fashion Logistics <ul><li>Long-lasting know-how in the fashion logistics sector </li></ul><ul><li>Handling of wrapped and hanging goods </li></ul><ul><li>Integrative, tailormade IT-tools </li></ul><ul><li>Value Added Services (Preparation of goods, pick & pack, warehousing, quality control, distribution to POS) </li></ul><ul><li>E-Commerce & integrated fulfillment solutions by H&H </li></ul>Reception, sorting & ware- housing Online marketing E-Shop setup & consulting Packaging & dispatch Debitoren& Retouren mgmt., Etc. E-Shop operations, Content Customer service Logistics
  31. 31. Perishable Logistics <ul><li>Food- & Non Food transports </li></ul><ul><li>Management of the entire cooling chain </li></ul><ul><li>Cooled warehouses </li></ul><ul><li>Cool transports via overland, air & sea </li></ul><ul><li>Customs brokerage services </li></ul><ul><li>Stock management </li></ul><ul><li>Re-icing </li></ul><ul><li>Re-packing </li></ul><ul><li>Warehousing, labeling und precooling </li></ul><ul><li>IT services </li></ul>
  32. 32. Marine Solutions A highly specialized product designed to meet the time sensitive needs of the maritime industry <ul><li>24/7 availability </li></ul><ul><li>Personal delivery </li></ul><ul><li>On-line inventory/stock report </li></ul><ul><li>Replacement parts stockpiling </li></ul><ul><li>Express service </li></ul><ul><li>Charter service </li></ul>
  33. 33. Hospital Management <ul><li>UKE Consult and Management GmbH (UCM) </li></ul><ul><li>International logistics for hospitals </li></ul><ul><li>Charité as an example for </li></ul><ul><li>privatization: </li></ul><ul><li>Purchase and procurement </li></ul><ul><li>Stockpiling </li></ul><ul><li>Archiving services </li></ul><ul><li>Mail- & courier services </li></ul><ul><li>Transports for ambulant patients </li></ul><ul><li>Waste management </li></ul>
  34. 34. ELC - European Logistics Center <ul><li>ELC Munich and ELC Paris </li></ul><ul><li>Europeanwide supply of spare parts </li></ul><ul><li>for 800 branches of MAN: </li></ul><ul><li>Two warehouses with an overall area of approx. 24.000 m² </li></ul><ul><li>Approx. 14.000 orderlines each day </li></ul><ul><li>Approx. 400 customers to be delivered daily </li></ul><ul><li>120 commercial staff </li></ul><ul><li>25 mercantile staff </li></ul>
  35. 35. LH Bundeswehr Bekleidung <ul><li>Public Private Partnership between Lion </li></ul><ul><li>Apparel, Hellmann and the German Army </li></ul><ul><li>Management of garments </li></ul><ul><li>Procurement </li></ul><ul><li>Transport / storage </li></ul><ul><li>Disposal to the soldiers </li></ul><ul><li>Washing / cleaning </li></ul><ul><li>Servicing </li></ul><ul><li>Reducing the stock </li></ul><ul><li>Optimizing the processes of the fashion industry </li></ul>
  36. 36. Wine Logistics <ul><li>Your competent contact for all </li></ul><ul><li>questions about national and </li></ul><ul><li>international wine logistics </li></ul><ul><li>Wine-hotline region Wittlich: +49 6571 918-235 </li></ul><ul><li>Wine-hotline region Polch: +49 2654 9488-12 </li></ul><ul><li>E-Mail: weinhotline@de.hellmann.net </li></ul>
  37. 37. Academy <ul><li>Personnel development based on the </li></ul><ul><li>competence model: </li></ul><ul><li>Assessment days for trainees and aspirants </li></ul><ul><li>Training/studies at the BA </li></ul><ul><li>Regular ratings and interviews of staff </li></ul><ul><li>Training and transfer workshops </li></ul><ul><li>Programs for development with classification and potential days </li></ul><ul><li>Regular 270 degrees ratings for managers </li></ul><ul><li>Management trainings </li></ul><ul><li>Mentor programm </li></ul><ul><li>Extra occupational studies </li></ul><ul><li>Talent management </li></ul><ul><li>Succession planning etc. </li></ul>
  38. 38. EUROS <ul><li>Own insurance service located in Osnabrueck </li></ul><ul><li>Insurances for transports, objects and persons </li></ul><ul><li>Quick and simple processing of recourses </li></ul><ul><li>Proactive capture of claims </li></ul><ul><li>Instand regulation of claims </li></ul><ul><li>Active risk management </li></ul>
  39. 39. HPM <ul><li>Consulting (Germany & Europa) </li></ul><ul><ul><li>WEEE / RoHS / REACh / CE / EuP </li></ul></ul><ul><li>Reverse Logistics </li></ul><ul><ul><li>Individual reverse logistics solutions </li></ul></ul><ul><li>Remarketing </li></ul><ul><ul><li>Buy and sale of used computer hardware </li></ul></ul><ul><ul><li>Accredited data deletion </li></ul></ul><ul><li>Recycling </li></ul><ul><ul><li>Certified by EfB/ElektroG </li></ul></ul><ul><ul><li>Individual disposal solutions </li></ul></ul><ul><ul><li>Electric and electronic used devices </li></ul></ul><ul><ul><li>Production overstocking </li></ul></ul><ul><ul><li>Ionisation smoke detector </li></ul></ul>
  40. 40. pco Personal Computer Organisation <ul><li>Design IT-Processes … for the </li></ul><ul><li>benefit of your business! </li></ul><ul><li>Development and transcription of technology- and process-oriented IT concepts </li></ul><ul><li>Backoffice consolidation and high-end service </li></ul><ul><li>RFID and Barcode solutions </li></ul><ul><li>Consultion and service concepts </li></ul><ul><li>Data Center-solutions and service </li></ul>
  41. 41. eCommerce <ul><li>eShop and consulting </li></ul><ul><li>Content management </li></ul><ul><li>Risk management </li></ul><ul><li>Debitors management, demand notes and collection </li></ul><ul><li>Customer service </li></ul><ul><li>Online marketing </li></ul><ul><li>Photo studio and texting </li></ul><ul><li>Logistics and individual industry solutions </li></ul><ul><li>Distribution and return shipment management </li></ul><ul><li>Integral IT services </li></ul>The fulfillment solutions from one source
  42. 42. Hellmann Connect <ul><li>The electronic dispatch handling for our customers </li></ul><ul><li>solution for ... </li></ul><ul><ul><li>Collection bookings </li></ul></ul><ul><ul><li>Recording consignments </li></ul></ul><ul><ul><li>Recording collection orders </li></ul></ul><ul><ul><li>Order management </li></ul></ul><ul><ul><li>Creation of barcode labels </li></ul></ul><ul><ul><li>Creation of freight lists </li></ul></ul><ul><ul><li>Data transfer </li></ul></ul>
  43. 43. HIT - Information Tool <ul><li>Your individual information access! </li></ul><ul><li>Roadfreight: </li></ul><ul><ul><li>Calculation of charges </li></ul></ul><ul><ul><li>Consignments booking </li></ul></ul><ul><ul><li>Tracking & tracing </li></ul></ul><ul><ul><li>Watchlist (Exception Reporting) </li></ul></ul><ul><li>Air & Seafreight: </li></ul><ul><ul><li>Tracking & tracing </li></ul></ul><ul><ul><li>Purchase order management </li></ul></ul><ul><ul><li>Interactive reporting </li></ul></ul><ul><li>Contract Logistics: </li></ul><ul><ul><li>Search for delivery notes </li></ul></ul><ul><ul><li>Stock monitoring </li></ul></ul>
  44. 44. Sustainability <ul><li>DIN EN ISO 14001:2005 since 1996 as the first logistics company in Germany </li></ul><ul><li>Quality Management – DIN EN ISO 9001:2008 since 1992 in Germany, today at 136 locations worldwide </li></ul><ul><li>Additional Certificates: VDA 6.2 – Standard for the automotive industry HACCP – for the food production industry </li></ul><ul><li>Corporate Social Responsibilty </li></ul>
  45. 45. Thank you for your attention!

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