On an employee's last day, their line manager organizes for an IT representative to meet them at the office to collect all company-owned hardware listed in the IT asset register. The IT team then updates the asset register and checks the condition of returned items privately. As part of the offboarding process, the IT team revokes the employee's system access and cloud accounts, changes passwords on shared accounts, removes the employee from collaboration platforms, and forwards their email to their line manager. Company equipment, assets, and software licenses are also recovered from the departing employee.

1. IT Offboarding steps
Sad to see them go - lets make sure we do it right

2. Hardware
On the employee’s last day their Line Manager organise that representative from
IT Support Team must meet them at the office to take back all their hardware (as
defined on the IT Asset Register).
1. If there are missing items - the employee can go home to fetch it or pay for the full
value of the item at that point
2. Check the condition of all the hardware, privately - in IT Lab
1. Update Asset Register immediately

3. IT Admin steps
1. Revoke system access from IdP and SSO
2. Close employee SaaS accounts
3. Terminate VPN and review any remote access methods
4. Change/ revoke shared accounts’ passwords
5. Change system’s ownership
6. Remove them from platforms like Jira, Slack, etc
7. Forward employee’s email address to their Line Manager (or whomever their Line
Manager elects)
8. Recover company equipment and assets
9. Reclaim employee licenses (Like Google, Microsoft, etc)
10. Schedule account deletion for suspended accounts, if needed