ISA provides new, remanufactured, and repaired parts for fire alarm, security, and nurse call systems from many manufacturers. They maintain a large inventory of over 3,500 stock keeping units to fulfill needs quickly and have repair technicians certified by NICET. ISA also offers reconditioned parts, mobile testing services, and full component testing to ensure quality repairs.

1. FIRE ALARM REPAIR BRANDS
ISA Provides New Parts,
Remanufactured Parts and
Repair Services For The
Following Fire System
Manufacturers and Others:
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

2. MOBILE TEST UNIT
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

3. SECURITY AND NURSE CALL BRANDS
ISA Provides New Parts and Repair Services For The Following
Security and Nurse Call System Manufacturers and Others:
Security Nurse Call
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

4. QUICK SHIP – AVAILABILITY IS THE GOAL
• 771 forecasted stocking items
• Over 3,500 SKU’s in inventory (new, reconditioned, and
salvage)
• Stock critical parts (motherboards, power supplies,
annunciators) for many brands and systems
• Willing to stock specific brands to support customer needs
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

5. PARTS REPAIR LABORATORY
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com #

6. RECONDITIONED PARTS AND REPAIR SERVICES
• ISA has the ability to provide quality and timely repairs for fire
Repaired Parts
alarm products.
• ISA provides a 1-year warranty on all repaired parts
• Current 12 month average warranty rate is .8%
• All lab technicians are NICET certified or in process of NICET
certification
• ISO 9001-2008 Registered by
Underwriters Laboratories
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

7. MOBILE TEST UNIT
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com #

8. OPERATION TIMES AND SHIPPING CUTOFF TIMES
Operational Hours
• Operational hours from 8AM-8PM (to cover West Coast)
Shipping Cutoff Times
• UPS and FedEx Ground – 4:30 PM (EST)
• UPS and FedEx Air – 7:30 PM (EST)
• UPS National Air Hub is about 8 miles from ISA.
Web Store
• Beginning in 2012, ISA will have an online web store to check prices
and inventory levels
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

9. PARTS REPAIR LABORATORY
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

10. PARTS CAPABILITIES
ISA Benefits:
• Inventory Management –
– Availability and efficiency
• New Part Acquisition (Fire Alarm, Security-Access Control/CCTV,
Nurse Call) –
– Reduction of Vendors – One vendor can provide all parts
– Availability
– Lower net costs
– Rebate program
• Reconditioned Parts/Repair Services –
– Savings – 20-40% on reconditioned parts and 40-60% on repair services
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

11. PARTS REPAIR CUSTOMERS
Our long-term parts and
repairs customers include:
•SimplexGrinnell
•Siemens
•Cintas
•Chubb
•Stanley
•Schneider Electric
•Jones Lang LaSalle
•Hilton Hotels
•And many others
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

12. TECHNICIAN QUALIFICATIONS
•All technicians are graduates of
accredited technical institutions
•Factory trained in maintenance and
programming of various ems and fire
alarm systems
•Combined experience of over 200 years in
the areas of application engineering,
troubleshooting, research and
development
•National Institute for Certification in
Engineering Technologies (NICET)
certified
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

13. FULL FUNCTIONAL COMPONENT TESTING
•Ability to generate full board
schematics
•Computer based automatic test
equipment allows full testing of
board including complex digital
circuitry
•Test runs power routine on
components applying every
possible configuration of
inputs and monitoring for
correct outputs
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

14. QUALITY ASSURANCE
•Only new UL approved components
used to replace defective parts.
•No design changes or modifications
made to original board design.
•Boards are repaired/updated to new
part specification.
•Quality assurance program follows
OEM application and function test.
•New part warranty covers the entire
board after repair.
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

15. WAREHOUSE & INVENTORY
Over 10,000 square
feet of warehouse
space, with floor to
ceiling pallet racking.
Extensive inventory of
parts allows us to
meet delivery
requirements,
including same day
turnaround
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com