Understanding possible future technologies is often overlooked when implementing current information systems. I propose rather than just considering current technology when implementing information systems organisations should look to future technologies and predict how they will be used and then design current systems with a future state in mind. This session will take a look at the current best practices within Azure and Office 365 and how using some of the cutting-edge innovations are changing the way organisations work. I’ll demonstrate how Artificial Intelligence (AI) is impacting the way we consider information and records management.