This document is a study guide for an exam on Industrial Relations and Labour Laws. It contains 7 questions with sub-questions. Section A is compulsory and contains short questions defining key terms like grievance handling and noting the importance of trade unions. It also asks about causes of grievances, workers participation schemes, the aim of the Industrial Dispute Act 1947, and provisions in the Factories Act for worker safety. Section B contains longer answer questions asking to discuss the model grievance procedure, why workers join unions and problems they face in India, the process of collective bargaining, comparing industrial relations in Japan and India, strategies for dispute settlement under the Industrial Disputes Act, and stating theories of industrial relations and their