Colin Fitzgerald has a track record of success in growing businesses, retaining and improving customers, and engaging staff. He has experience leading key intermediary relationships and increasing both top and bottom line profits. Specifically, he increased one customer portfolio from £50m to £150m, closed deals with 47 FTSE100 companies, and increased annual income from £48m to £220m for two product lines. He also served as a leadership team member and helped reposition a company as the top provider in its field through relationship building and award-winning initiatives.
The Art Education major offers an in depth, personalized learning experience with abundant opportunities for undergraduate students to develop skills, find their own unique artistic voice, and exhibit their art work.
The Art Education major offers an in depth, personalized learning experience with abundant opportunities for undergraduate students to develop skills, find their own unique artistic voice, and exhibit their art work.
As a business leader, you've seen it all these past six months. Between dramatic shifts in the market to fundamental changes in the way you and your people operate, it's been a whirlwind of change. But whether it's because of COVID or another unprecedented force, change is here to stay. That means you need a long-term plan for adaptability – providing you with an opportunity for growth.
Introduction
A recent study of experienced product managers from different companies and industries showed that there are common challenges impacting their effectiveness and productivity. This discussion will help you understand key tips to differentiate yourself and accelerate you career. It will help you understand how to position yourself to find a new opportunity or get promoted. We will identify how you can increase your skills to enhance your worth. We will also discuss ways to define and sharpen your value proposition. This discussion is for those of you who want to accelerate your career, obtain a promotion, or find your next job opportunity.
Objectives
• Understand how to answer the question: Why should I hire or promote you over others?
• What's your value proposition as a product manager or marketing manager?
• What can you do to accelerate your career in product management or product marketing?
Description
This discussion will help you understand key tips to differentiate yourself and accelerate you career. Learn how to convince a prospective employer why they should hire you or why they should promote you over others. We will identify how you can enhance your worth by increasing your transferable skills. We will also discuss ways to identify your unique selling propositions.
Connect with me at http:/linkd.in/hdelcastillo for more information regarding AIPMM membership or certification courses in your area.
Let me know how I can help you create and implement a product strategy and product planning process successfully to grow your technology-based business.
Introduction
A recent study of experienced product managers from different companies and industries showed that there are common challenges impacting their effectiveness and productivity. This discussion will help you understand key tips to differentiate yourself and accelerate you career. It will help you understand how to position yourself to find a new opportunity or get promoted. We will identify how you can increase your skills to enhance your worth. We will also discuss ways to define and sharpen your value proposition. This discussion is for those of you who want to accelerate your career, obtain a promotion, or find your next job opportunity.
Key Takeaways
1. Organize your search.
2. Expand your professional network.
3. Stand out from the crowd.
4. Market early, market often.
5. Deliver value, success will follow.
7. Expand your knowledge.
8. Find a great workplace.
Connect with me for more information regarding AIPMM membership or training courses in your area.
Let me know how I can help you create and implement a product strategy and product planning process successfully to grow your technology-based business.
Hector Del Castillo, AIPMM
linkd.in/hdelcastillo
In this session Keith Stopforth explored the world of leadership as it is now. The profound changes in society, commerce, technology and the global economy that are driving change at the fastest pace many leaders have ever known. Keith looked at leaders and how they can survive in this environment focusing on the four key areas that are central requirements for 21st century leaders to master:
Authenticity
Resilience
Networked
Learning Agility
The focus is on leaders at all levels and for those who have to lead without authority - such as project leaders. Often they have to influence and negotiate resources with people and this can draw on the four areas above even more intensely.
Projects often involve challenges such as meeting deadlines, building commitment and working with limited resources- perhaps more so for the interim project manager negotiating his/her way around companies with the pressure of tight deadlines. At these times resilience and learning agility are needed even more so.
Keith's style is to facilitate, be slightly provocative and get the audience thinking in groups so that the learning can be shared across the room
At the end of this session the audience will:
Have considered a different model of effective leadership and debated its flaws and merits
Have shared stories and practice and how they are resolving leadership challenges now
Be inspired to reconsider their own skills and what they need to develop these further
Sometimes the answer is right in front of us – if it’s not working, change it.
It’s an obvious statement. However, when business owners are facing difficult financial times, it can be difficult to take time out to find the right advice. Owners often leave it too late, and the consequence can be losing their business and livelihoods.
Allan will look at ways of identifying the failing parts within a business, and chat through solutions that are available.
Allan McLeod of mlm Solutions advises businesses and individuals facing financial difficulty. He has advised sole traders, partnerships, company directors, a billion dollar corporate, and generally advises business owners in the Scottish SME community.
ANNUAL
REPORT
2015
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CONTENTS
Chairman and Managing Director and CEO’s Letter 2
Financial Highlights 3
Business Highlights 4
Review of Operations 6
Board of Directors 10
Corporate Governance Statement 12
Corporate and Social Responsibility 24
Directors’ Report 26
Remuneration Report 34
Auditor’s Independence Declaration 47
Independent Auditor’s Report 48
Directors’ Declaration 50
Financial Statements 51
Notes to the Financial Statements 56
Shareholder Information 83
Corporate Directory 84
Company Store Locator IBC
Annual General Meeting
The 2015 Annual General Meeting of
Dick Smith Holdings Limited will be held at
Dick Smith Support Office, 2 Davidson Street
Chullora, New South Wales on
Wednesday 28 October 2015 at 11.00am
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Dick Smith Holdings Limited ANNUAL REPORT 2014 I 1Dick Smith Holdings Limited ANNUAL REPORT 2015 I 1
Dick Smith is renowned
for its convenient
store locations, range
of leading brands,
competitive prices,
customer service and
knowledgeable staff.
WHO WE ARE
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CHAIRMAN’S AND
MANAGING DIRECTOR
AND CEO’S LETTER
Dear fellow shareholders
Two years ago, when Dick Smith embarked on a
successful road show with investors prior to our IPO,
we conveyed our strategy as becoming ‘the leading
consumer electronics retailer in Australia and New
Zealand, assisting our customers in achieving the most
from technology at the right value’. We identified five
strategic growth initiatives to deliver sustainable growth
over the medium term.
Two years later our focus on our strategy is unwavering
with these initiatives delivering the sustainable growth
we anticipated and continuing to position the Company
for superior future growth.
Our performance in these five strategic growth initiatives
can be summarised as:
– New stores: With 393 stores in Australia and
New Zealand and opening 15-20 stores annually,
we provide our customers with unprecedented
convenience wherever they are located.
– New formats: Our four formats cater for differing
demographics ranging from a traditional Dick Smith
customer to a younger demographic at MOVE, a more
discerning consumer at David Jones and international
travellers at MOVE by Dick Smith (at Sydney Airport’s
International Terminal).
– Private Label: An integral part of Dick Smith for 45
years, Private Label growth continues to provide the
Company with flexibility to trade competitively and
maintain favourable margins.
– Online/omni-channel: Considered by many as a
disrupter, we view online as a competitive advantage.
With all 393 stores offering Pay & Collect and 210
stores acting as distribution/fulfilment locations, our
low cost model and multiple online platforms allow
your Company to offer leading prices.
– Cost transformation: Having inherited a cost base
that was unsustainable, our investment .
UK wealth management firms are facing the challenge of achieving growth in a ...Chris St Cartmail
An examination of the regulatory and market pressures combining to stymie organic growth of industry players, and what companies are doing to meet growth expectations. The same challenge is also faced by small to medium lenders.
The presentation is designed for business leaders who already have an advanced knowledge of LinkedIn's solutions for sales teams.
Our Social Selling leadership morning showcases companies who are embracing social selling and transforming how their organisations approach to sales.
Our guests heard first hand from our customers AON, PTC and Vodafone, who shared their journey, insights and step by step advice on how they implemented successful social selling programmes.
An employee-owned business is one in which the employees, rather than external shareholders, hold the majority of the shares either directly or indirectly through an employee benefits trust.
As a business leader, you've seen it all these past six months. Between dramatic shifts in the market to fundamental changes in the way you and your people operate, it's been a whirlwind of change. But whether it's because of COVID or another unprecedented force, change is here to stay. That means you need a long-term plan for adaptability – providing you with an opportunity for growth.
Introduction
A recent study of experienced product managers from different companies and industries showed that there are common challenges impacting their effectiveness and productivity. This discussion will help you understand key tips to differentiate yourself and accelerate you career. It will help you understand how to position yourself to find a new opportunity or get promoted. We will identify how you can increase your skills to enhance your worth. We will also discuss ways to define and sharpen your value proposition. This discussion is for those of you who want to accelerate your career, obtain a promotion, or find your next job opportunity.
Objectives
• Understand how to answer the question: Why should I hire or promote you over others?
• What's your value proposition as a product manager or marketing manager?
• What can you do to accelerate your career in product management or product marketing?
Description
This discussion will help you understand key tips to differentiate yourself and accelerate you career. Learn how to convince a prospective employer why they should hire you or why they should promote you over others. We will identify how you can enhance your worth by increasing your transferable skills. We will also discuss ways to identify your unique selling propositions.
Connect with me at http:/linkd.in/hdelcastillo for more information regarding AIPMM membership or certification courses in your area.
Let me know how I can help you create and implement a product strategy and product planning process successfully to grow your technology-based business.
Introduction
A recent study of experienced product managers from different companies and industries showed that there are common challenges impacting their effectiveness and productivity. This discussion will help you understand key tips to differentiate yourself and accelerate you career. It will help you understand how to position yourself to find a new opportunity or get promoted. We will identify how you can increase your skills to enhance your worth. We will also discuss ways to define and sharpen your value proposition. This discussion is for those of you who want to accelerate your career, obtain a promotion, or find your next job opportunity.
Key Takeaways
1. Organize your search.
2. Expand your professional network.
3. Stand out from the crowd.
4. Market early, market often.
5. Deliver value, success will follow.
7. Expand your knowledge.
8. Find a great workplace.
Connect with me for more information regarding AIPMM membership or training courses in your area.
Let me know how I can help you create and implement a product strategy and product planning process successfully to grow your technology-based business.
Hector Del Castillo, AIPMM
linkd.in/hdelcastillo
In this session Keith Stopforth explored the world of leadership as it is now. The profound changes in society, commerce, technology and the global economy that are driving change at the fastest pace many leaders have ever known. Keith looked at leaders and how they can survive in this environment focusing on the four key areas that are central requirements for 21st century leaders to master:
Authenticity
Resilience
Networked
Learning Agility
The focus is on leaders at all levels and for those who have to lead without authority - such as project leaders. Often they have to influence and negotiate resources with people and this can draw on the four areas above even more intensely.
Projects often involve challenges such as meeting deadlines, building commitment and working with limited resources- perhaps more so for the interim project manager negotiating his/her way around companies with the pressure of tight deadlines. At these times resilience and learning agility are needed even more so.
Keith's style is to facilitate, be slightly provocative and get the audience thinking in groups so that the learning can be shared across the room
At the end of this session the audience will:
Have considered a different model of effective leadership and debated its flaws and merits
Have shared stories and practice and how they are resolving leadership challenges now
Be inspired to reconsider their own skills and what they need to develop these further
Sometimes the answer is right in front of us – if it’s not working, change it.
It’s an obvious statement. However, when business owners are facing difficult financial times, it can be difficult to take time out to find the right advice. Owners often leave it too late, and the consequence can be losing their business and livelihoods.
Allan will look at ways of identifying the failing parts within a business, and chat through solutions that are available.
Allan McLeod of mlm Solutions advises businesses and individuals facing financial difficulty. He has advised sole traders, partnerships, company directors, a billion dollar corporate, and generally advises business owners in the Scottish SME community.
ANNUAL
REPORT
2015
F
o
r
p
e
rs
o
n
a
l u
se
o
n
ly
II
CONTENTS
Chairman and Managing Director and CEO’s Letter 2
Financial Highlights 3
Business Highlights 4
Review of Operations 6
Board of Directors 10
Corporate Governance Statement 12
Corporate and Social Responsibility 24
Directors’ Report 26
Remuneration Report 34
Auditor’s Independence Declaration 47
Independent Auditor’s Report 48
Directors’ Declaration 50
Financial Statements 51
Notes to the Financial Statements 56
Shareholder Information 83
Corporate Directory 84
Company Store Locator IBC
Annual General Meeting
The 2015 Annual General Meeting of
Dick Smith Holdings Limited will be held at
Dick Smith Support Office, 2 Davidson Street
Chullora, New South Wales on
Wednesday 28 October 2015 at 11.00am
F
o
r
p
e
rs
o
n
a
l u
se
o
n
ly
Dick Smith Holdings Limited ANNUAL REPORT 2014 I 1Dick Smith Holdings Limited ANNUAL REPORT 2015 I 1
Dick Smith is renowned
for its convenient
store locations, range
of leading brands,
competitive prices,
customer service and
knowledgeable staff.
WHO WE ARE
F
o
r
p
e
rs
o
n
a
l u
se
o
n
ly
2
CHAIRMAN’S AND
MANAGING DIRECTOR
AND CEO’S LETTER
Dear fellow shareholders
Two years ago, when Dick Smith embarked on a
successful road show with investors prior to our IPO,
we conveyed our strategy as becoming ‘the leading
consumer electronics retailer in Australia and New
Zealand, assisting our customers in achieving the most
from technology at the right value’. We identified five
strategic growth initiatives to deliver sustainable growth
over the medium term.
Two years later our focus on our strategy is unwavering
with these initiatives delivering the sustainable growth
we anticipated and continuing to position the Company
for superior future growth.
Our performance in these five strategic growth initiatives
can be summarised as:
– New stores: With 393 stores in Australia and
New Zealand and opening 15-20 stores annually,
we provide our customers with unprecedented
convenience wherever they are located.
– New formats: Our four formats cater for differing
demographics ranging from a traditional Dick Smith
customer to a younger demographic at MOVE, a more
discerning consumer at David Jones and international
travellers at MOVE by Dick Smith (at Sydney Airport’s
International Terminal).
– Private Label: An integral part of Dick Smith for 45
years, Private Label growth continues to provide the
Company with flexibility to trade competitively and
maintain favourable margins.
– Online/omni-channel: Considered by many as a
disrupter, we view online as a competitive advantage.
With all 393 stores offering Pay & Collect and 210
stores acting as distribution/fulfilment locations, our
low cost model and multiple online platforms allow
your Company to offer leading prices.
– Cost transformation: Having inherited a cost base
that was unsustainable, our investment .
UK wealth management firms are facing the challenge of achieving growth in a ...Chris St Cartmail
An examination of the regulatory and market pressures combining to stymie organic growth of industry players, and what companies are doing to meet growth expectations. The same challenge is also faced by small to medium lenders.
The presentation is designed for business leaders who already have an advanced knowledge of LinkedIn's solutions for sales teams.
Our Social Selling leadership morning showcases companies who are embracing social selling and transforming how their organisations approach to sales.
Our guests heard first hand from our customers AON, PTC and Vodafone, who shared their journey, insights and step by step advice on how they implemented successful social selling programmes.
An employee-owned business is one in which the employees, rather than external shareholders, hold the majority of the shares either directly or indirectly through an employee benefits trust.
1. Irish Life Corporate
Business
Colin Fitzgerald, IGRS – 27th March 2012
March 25, 2013 Colin Fitzgerald, The IGRS Consultancy 1
2. Introduction to Colin Fitzgerald
A track record of effective collaboration with brokers
and customers and a reputation for getting things
done
Outstanding leadership qualities
New business growth
Customer retention
Customer improvement in risk and profitability
Excellent staff engagement scores
The ability to make a positive impact on your top line
and your bottom line
Colin Fitzgerald – Making the
March 25, 2013
March 25, 2013 Difference 2 2
3. Tactical delivery
1. Increased the Premier customer portfolio from £50m to £150m
2. Closed 47 FTSE100 customers
3. Increased Premier customer profits to 21%
4. Personally led 20 key intermediary relationships
5. Increased GL and GIP annual income from £48m to £220m
6. Increased broker profits to more than 30%
7. Led and managed £35m of multinational customer premium
8. 2011, £32.17m new GL, GCI and GIP premium from key brokers -
150% target
Colin Fitzgerald – Making the
March 25, 2013
March 25, 2013 Difference 4 4
4. Strategy and leadership
• Unum leadership team member
• Created and led broker relationships for the Executive
• Designed, developed and sold award winning account
management
• Led GIP scheme retention
• Repositioned Unum as the UK GIP provider of choice
• Led Board level relationship with the multinational pool
provider
Colin Fitzgerald – Making the
March 25, 2013
March 25, 2013 Difference 5 5
