SlideShare a Scribd company logo
1 of 31
Download to read offline
iPhone Strategic Intent
Apple – A Company
• Apple was founded on April 1, 1976 by Steve
  Jobs, Steve Wozniak, and Ronald Wayne to sell
  the Apple I personal computer kit.

• Focused on designing and manufacturing
  consumer electronics and closely related
  software products.
iPhone Strategic Intent
Strategic Intent behind iPhone
• Develops, sells, and supports a series of
  personal computers, portable media players,
  computer software, and computer hardware
  accessories.

• Apple is the early mover in the product
  category and its strategy is to cash in on
  market before competition creeps in.
iPhone
                          iPod

               Apple Macintosh

     Operating System with GUI


Assembled Personal Computer
IPHONE EXPERIENCE
Arena
• CATEGORY : Smartphone
  – It's the next-generation iPod
  – It's the next generation mobile web
    browser and email client

  – It's the next generation phone
  – It's a software design innovation competing
    against hardware design innovations
IPHONE IS EVERYTHING
• Market Segmentation
  – Elite class was 1st priority
  – Now focus is on the teenagers and office
    goers


• Geographic areas
  – Already launched in the US, UK markets on
    NOV 9, 2007
  – Phase wise launch in European and Asian
    countries
CORE Technologies
 – User friendly interface
 – Accelerometer
 – Multitouch
 – OS X
 – Proximity



 – Video of features
• Value creation
 – Bundling "free" and generic phones with
   cell phone service
 – Network Providers pay $150 to $250 for
   handsets

 – It has created a phone that consumers see
   as sexy and desirable, so desirable in fact
   that they will actually pay $399 for one.
Vehicle
• Internal development




• Exclusive contract with AT&T in US

• International expansion in UK, Germany and
  France
• In next 3 months, planning to launch in Japan,
  India & China
Differentiator
• Image:
   – Super brand in iPod/Laptop and Desktop/
     OS segment in US.
• Price: $399 for 8GB storage capacity iPhone
  – Plans start at US$59.99 a month
  – 450 minutes,
  – 5000 night and weekend minutes,
  – 200 text messages,
  – unlimited mobile to mobile minutes,
  – unlimited data with a two-year service plan.
• Styling:
  – The iPhone's 320 x 480 screen puts it in a
    class by itself. With 153,600 pixels to light
    up, images look better.
  – Breathtaking clarity of the iPhone screen

  – iPhone can present visuals no other phone
    can touch
  – The iPhone takes full 2.0 megapixel
    resolution 1600 x 1200 photos, Treo has a
    1.3 megapixel, only takes 640 x 480 photos.
Other features
• iPhone has an "advanced Safari browser" that
  allows one to view entire webpages as
  designed for a computer.



• HTML capable e-mail client that fetches e-mail
  in the background over POP3 and IMAP, a
  calendar, and "Widgets".
• Google Maps as well as weather and stock
  feeds
• Speed and sequence of moves:
  – Product Curiosity - "freezing the market”
  – Market Skimming Strategy



  – Priced its product at $599 and as soon as
    break even sales were achieved it has
    reduced its products at $399 so as to
    penetrate more into the market.
• Speed of expansion:
  – The speed and expansion of events can be gauged
    by the fact that in three short months its planning
    to launch the product all across Europe and in
    emerging markets across the globe.



  – Production capacity has been ramped up to cope
    with increased demand.
• Invested into visibility:
  – The marketing strategy of APPLE is such that it
    created a buzz in the market by announcing the
    product launch beforehand and keeping all details
    under wraps.



  – Thus creating customer curiosity. Besides this it
    has invested in creating visibility through outdoor
    advertisement and also ads at APPLE stores
iPhone
Kiosks
  at
Public
places
• Availability of the Product:
  – Apple online stores 24x7
  – AT&T Locations – Over 1800 stores in US
  – Apple stores
  – 172 in US, 10 in UK,
  – 7 in Japan, 4 in Canada
Economic sense
• Apple has priced iphone at $599 and within
  three months it has achieved break even sales
  now with the festive season fast approaching
  it has reduced its price $399 it hopes to have
  to do around 2 million pieces.



• $15 / user / month from AT&T and already 1
  million users have already joined the AT&T
  network so far
• Thus a win-win situation is created for both
  APPLE and AT&T
• Large number of APPLE STORES
Look at some Figures
• First 30 hours sales of iPhone -- 146,000 new
  activations of AT&T and 270,000 sales.




• $5 million revenue from iPhone accessories.
Bibliography
• Search Engine
• www.google.co.in

•   Websites
•   www.wikipedia.com
•   www.apple.com
•   http://www.wired.com
•   http://www.everyipod.com/iphone-faq
•   http://www.appleinsider.com/articles
•   www.brentevans.blogspot.com
Iphone Strategic Intent

More Related Content

What's hot

Apple marketing strategy
Apple marketing strategyApple marketing strategy
Apple marketing strategyhamid obaidi
 
Apple inc strategic management
Apple inc strategic managementApple inc strategic management
Apple inc strategic managementaseel m
 
Marketing strategy of an Apple iphone ...!!
Marketing strategy of an Apple iphone  ...!!Marketing strategy of an Apple iphone  ...!!
Marketing strategy of an Apple iphone ...!!Yash A
 
Apple Marketing strategy
Apple Marketing strategyApple Marketing strategy
Apple Marketing strategyParas Gupta
 
Apple Inc. presentation
Apple Inc. presentationApple Inc. presentation
Apple Inc. presentationYash Patel
 
Apple inc. Strategic Case Analysis Presentation
Apple inc. Strategic Case Analysis PresentationApple inc. Strategic Case Analysis Presentation
Apple inc. Strategic Case Analysis PresentationMahy Helal
 
Apple i phone marketing plan
Apple i phone marketing planApple i phone marketing plan
Apple i phone marketing planDivyesh Mali
 
Apple : STRATEGIES
Apple : STRATEGIESApple : STRATEGIES
Apple : STRATEGIESaseel m
 
Sony presenttion !
Sony presenttion ! Sony presenttion !
Sony presenttion ! Hetal Mistry
 
Strategic Analysis of Apple inc_ 2015
Strategic Analysis of Apple inc_ 2015Strategic Analysis of Apple inc_ 2015
Strategic Analysis of Apple inc_ 2015Adama KOMOU
 
Marketing Strategy Analysis Apple iPhone
Marketing Strategy Analysis Apple iPhoneMarketing Strategy Analysis Apple iPhone
Marketing Strategy Analysis Apple iPhoneMKTGatHPU
 
Strategic Management: Apple
Strategic Management: AppleStrategic Management: Apple
Strategic Management: AppleMehmet Hasani
 
Apple inc. mini case study
Apple inc. mini case study Apple inc. mini case study
Apple inc. mini case study Tanumoy Ghosh
 

What's hot (20)

Apple marketing strategy
Apple marketing strategyApple marketing strategy
Apple marketing strategy
 
Apple inc strategic management
Apple inc strategic managementApple inc strategic management
Apple inc strategic management
 
Apple inc
Apple incApple inc
Apple inc
 
Marketing strategy of an Apple iphone ...!!
Marketing strategy of an Apple iphone  ...!!Marketing strategy of an Apple iphone  ...!!
Marketing strategy of an Apple iphone ...!!
 
Apple Marketing strategy
Apple Marketing strategyApple Marketing strategy
Apple Marketing strategy
 
Apple History
Apple HistoryApple History
Apple History
 
Apple Inc. presentation
Apple Inc. presentationApple Inc. presentation
Apple Inc. presentation
 
Apple inc. Strategic Case Analysis Presentation
Apple inc. Strategic Case Analysis PresentationApple inc. Strategic Case Analysis Presentation
Apple inc. Strategic Case Analysis Presentation
 
Apple i phone marketing plan
Apple i phone marketing planApple i phone marketing plan
Apple i phone marketing plan
 
Apple : STRATEGIES
Apple : STRATEGIESApple : STRATEGIES
Apple : STRATEGIES
 
Main ppt on coca cola
Main ppt on coca colaMain ppt on coca cola
Main ppt on coca cola
 
Apple case study
Apple case studyApple case study
Apple case study
 
Sony presenttion !
Sony presenttion ! Sony presenttion !
Sony presenttion !
 
Strategic Analysis of Apple inc_ 2015
Strategic Analysis of Apple inc_ 2015Strategic Analysis of Apple inc_ 2015
Strategic Analysis of Apple inc_ 2015
 
Apple inc
Apple incApple inc
Apple inc
 
Marketing Strategy Analysis Apple iPhone
Marketing Strategy Analysis Apple iPhoneMarketing Strategy Analysis Apple iPhone
Marketing Strategy Analysis Apple iPhone
 
Apple Incorporation
Apple Incorporation Apple Incorporation
Apple Incorporation
 
Apple strategic analysis
Apple strategic analysisApple strategic analysis
Apple strategic analysis
 
Strategic Management: Apple
Strategic Management: AppleStrategic Management: Apple
Strategic Management: Apple
 
Apple inc. mini case study
Apple inc. mini case study Apple inc. mini case study
Apple inc. mini case study
 

Viewers also liked

Strategic intent
Strategic intentStrategic intent
Strategic intentwimmba
 
Stretegic intent final@ppt
Stretegic intent final@pptStretegic intent final@ppt
Stretegic intent final@pptEkhlaque Ahmed
 
Study of-strategic-intent of lg electronic
Study of-strategic-intent of lg electronicStudy of-strategic-intent of lg electronic
Study of-strategic-intent of lg electronicAdil Shaikh
 
Strategic intent
Strategic intent Strategic intent
Strategic intent Neha Monga
 
Strategic management at APPLE Inc.
Strategic management at APPLE Inc.Strategic management at APPLE Inc.
Strategic management at APPLE Inc.raboz
 
Vision Mission Objectives Goals
Vision Mission Objectives Goals Vision Mission Objectives Goals
Vision Mission Objectives Goals jyothimonc
 
Strategic intent
Strategic intentStrategic intent
Strategic intentShikha Sota
 
Example Sales Run Book
Example Sales Run BookExample Sales Run Book
Example Sales Run BookEric Tachibana
 
Business tip #5 Developing a Sales System from Strategic Landscaper
Business tip #5  Developing a Sales System from Strategic LandscaperBusiness tip #5  Developing a Sales System from Strategic Landscaper
Business tip #5 Developing a Sales System from Strategic LandscaperStrategic Landscaper
 
Usaid Ofda Economic Recovery And Market Sytem
Usaid Ofda Economic Recovery And Market SytemUsaid Ofda Economic Recovery And Market Sytem
Usaid Ofda Economic Recovery And Market Sytemshed_pakistan
 
hierarchy of strategic intent
hierarchy of strategic intent hierarchy of strategic intent
hierarchy of strategic intent Manish Kaushik
 
STRATEGIC PATHS: SPICEJET AIRLINES, STRUGGLING LCC (INDIA)
STRATEGIC PATHS:  SPICEJET AIRLINES, STRUGGLING LCC (INDIA)STRATEGIC PATHS:  SPICEJET AIRLINES, STRUGGLING LCC (INDIA)
STRATEGIC PATHS: SPICEJET AIRLINES, STRUGGLING LCC (INDIA)Jatinder Singh
 
7. Guide To Writing A Strategic Plan
7. Guide To Writing A Strategic Plan7. Guide To Writing A Strategic Plan
7. Guide To Writing A Strategic PlanEarl Stevens
 
Strategic Management: Spicejet Project
Strategic Management: Spicejet ProjectStrategic Management: Spicejet Project
Strategic Management: Spicejet ProjectSpartanski
 

Viewers also liked (20)

Strategic intent
Strategic intentStrategic intent
Strategic intent
 
Strategic intent
Strategic intentStrategic intent
Strategic intent
 
Stretegic intent final@ppt
Stretegic intent final@pptStretegic intent final@ppt
Stretegic intent final@ppt
 
Study of-strategic-intent of lg electronic
Study of-strategic-intent of lg electronicStudy of-strategic-intent of lg electronic
Study of-strategic-intent of lg electronic
 
Strategic intent
Strategic intentStrategic intent
Strategic intent
 
Strategic intent
Strategic intent Strategic intent
Strategic intent
 
Strategic management at APPLE Inc.
Strategic management at APPLE Inc.Strategic management at APPLE Inc.
Strategic management at APPLE Inc.
 
Vision Mission Objectives Goals
Vision Mission Objectives Goals Vision Mission Objectives Goals
Vision Mission Objectives Goals
 
Strategic intent
Strategic intentStrategic intent
Strategic intent
 
Example Sales Run Book
Example Sales Run BookExample Sales Run Book
Example Sales Run Book
 
Business tip #5 Developing a Sales System from Strategic Landscaper
Business tip #5  Developing a Sales System from Strategic LandscaperBusiness tip #5  Developing a Sales System from Strategic Landscaper
Business tip #5 Developing a Sales System from Strategic Landscaper
 
Usaid Ofda Economic Recovery And Market Sytem
Usaid Ofda Economic Recovery And Market SytemUsaid Ofda Economic Recovery And Market Sytem
Usaid Ofda Economic Recovery And Market Sytem
 
hierarchy of strategic intent
hierarchy of strategic intent hierarchy of strategic intent
hierarchy of strategic intent
 
STRATEGIC PATHS: SPICEJET AIRLINES, STRUGGLING LCC (INDIA)
STRATEGIC PATHS:  SPICEJET AIRLINES, STRUGGLING LCC (INDIA)STRATEGIC PATHS:  SPICEJET AIRLINES, STRUGGLING LCC (INDIA)
STRATEGIC PATHS: SPICEJET AIRLINES, STRUGGLING LCC (INDIA)
 
Strategic intent
Strategic intentStrategic intent
Strategic intent
 
Hierarchy of strategic intent
Hierarchy of strategic intentHierarchy of strategic intent
Hierarchy of strategic intent
 
Spicejet
SpicejetSpicejet
Spicejet
 
7. Guide To Writing A Strategic Plan
7. Guide To Writing A Strategic Plan7. Guide To Writing A Strategic Plan
7. Guide To Writing A Strategic Plan
 
Strategic Management: Spicejet Project
Strategic Management: Spicejet ProjectStrategic Management: Spicejet Project
Strategic Management: Spicejet Project
 
Hul case study
Hul case studyHul case study
Hul case study
 

Similar to Iphone Strategic Intent

I phone - apple's entry strategy
I phone - apple's entry strategyI phone - apple's entry strategy
I phone - apple's entry strategyJai Chenna
 
Things you need to know about Apple INC
Things you need to know about Apple INCThings you need to know about Apple INC
Things you need to know about Apple INCGusani Tech Ideation
 
Apple Product Mix and Marketing Mix
Apple Product Mix and Marketing MixApple Product Mix and Marketing Mix
Apple Product Mix and Marketing Mixnb1234
 
ammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdb
ammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdbammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdb
ammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdbAmmarRaziq6
 
-Apple-iPhone-Marketing-Plan.ppt
-Apple-iPhone-Marketing-Plan.ppt-Apple-iPhone-Marketing-Plan.ppt
-Apple-iPhone-Marketing-Plan.pptakashagarwal804723
 
Apple Inc. Presentation
Apple Inc. PresentationApple Inc. Presentation
Apple Inc. PresentationSalman Alam
 
Marketing Mix of Apple Inc
Marketing Mix of Apple IncMarketing Mix of Apple Inc
Marketing Mix of Apple IncJay Tripathy
 
D1 a2 presentation
D1 a2 presentationD1 a2 presentation
D1 a2 presentationYananMu
 
Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5carolscholz
 
Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5carolscholz
 
APPLE PRESENTATION (BY SRIPRIYA)
APPLE PRESENTATION (BY SRIPRIYA)APPLE PRESENTATION (BY SRIPRIYA)
APPLE PRESENTATION (BY SRIPRIYA)SripRiya Iduri
 

Similar to Iphone Strategic Intent (20)

I phone - apple's entry strategy
I phone - apple's entry strategyI phone - apple's entry strategy
I phone - apple's entry strategy
 
Things you need to know about Apple INC
Things you need to know about Apple INCThings you need to know about Apple INC
Things you need to know about Apple INC
 
Apple
AppleApple
Apple
 
Apple Company
Apple CompanyApple Company
Apple Company
 
Apple Product Mix and Marketing Mix
Apple Product Mix and Marketing MixApple Product Mix and Marketing Mix
Apple Product Mix and Marketing Mix
 
Apple inc ppt final
Apple inc ppt finalApple inc ppt final
Apple inc ppt final
 
ammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdb
ammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdbammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdb
ammar.pdf nshshshsbsbsbdbbxbdbdbdbbdbdbdbdbdbdb
 
-Apple-iPhone-Marketing-Plan.ppt
-Apple-iPhone-Marketing-Plan.ppt-Apple-iPhone-Marketing-Plan.ppt
-Apple-iPhone-Marketing-Plan.ppt
 
Apple Inc. Presentation
Apple Inc. PresentationApple Inc. Presentation
Apple Inc. Presentation
 
Apple company
Apple companyApple company
Apple company
 
Apple i phone5c product positioning failure - MBA
Apple i phone5c product positioning failure - MBAApple i phone5c product positioning failure - MBA
Apple i phone5c product positioning failure - MBA
 
Apple Inc
Apple IncApple Inc
Apple Inc
 
I-Phone
I-PhoneI-Phone
I-Phone
 
Marketing Mix of Apple Inc
Marketing Mix of Apple IncMarketing Mix of Apple Inc
Marketing Mix of Apple Inc
 
D1 a2 presentation
D1 a2 presentationD1 a2 presentation
D1 a2 presentation
 
Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5
 
Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5Storyboard i phone scholz_week_5
Storyboard i phone scholz_week_5
 
APPLE PRESENTATION (BY SRIPRIYA)
APPLE PRESENTATION (BY SRIPRIYA)APPLE PRESENTATION (BY SRIPRIYA)
APPLE PRESENTATION (BY SRIPRIYA)
 
Apple inc.
Apple inc.Apple inc.
Apple inc.
 
iPhone For LATAM
iPhone For LATAMiPhone For LATAM
iPhone For LATAM
 

More from Kunal Mehta

Management Practices at Hospitals - India
Management Practices at Hospitals - IndiaManagement Practices at Hospitals - India
Management Practices at Hospitals - IndiaKunal Mehta
 
Retail Plan - Wedding Shop
Retail Plan - Wedding ShopRetail Plan - Wedding Shop
Retail Plan - Wedding ShopKunal Mehta
 
New Product Launch - Telecom
New Product Launch - TelecomNew Product Launch - Telecom
New Product Launch - TelecomKunal Mehta
 
New Product Launch - Confectionery
New Product Launch - ConfectioneryNew Product Launch - Confectionery
New Product Launch - ConfectioneryKunal Mehta
 
Marketing Myopia
Marketing MyopiaMarketing Myopia
Marketing MyopiaKunal Mehta
 
Marketing Strategy
Marketing StrategyMarketing Strategy
Marketing StrategyKunal Mehta
 

More from Kunal Mehta (8)

Management Practices at Hospitals - India
Management Practices at Hospitals - IndiaManagement Practices at Hospitals - India
Management Practices at Hospitals - India
 
Retail Plan - Wedding Shop
Retail Plan - Wedding ShopRetail Plan - Wedding Shop
Retail Plan - Wedding Shop
 
STPD Strategies
STPD StrategiesSTPD Strategies
STPD Strategies
 
New Product Launch - Telecom
New Product Launch - TelecomNew Product Launch - Telecom
New Product Launch - Telecom
 
New Product Launch - Confectionery
New Product Launch - ConfectioneryNew Product Launch - Confectionery
New Product Launch - Confectionery
 
Marketing Myopia
Marketing MyopiaMarketing Myopia
Marketing Myopia
 
Judo In Action
Judo In ActionJudo In Action
Judo In Action
 
Marketing Strategy
Marketing StrategyMarketing Strategy
Marketing Strategy
 

Iphone Strategic Intent

  • 2. Apple – A Company • Apple was founded on April 1, 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne to sell the Apple I personal computer kit. • Focused on designing and manufacturing consumer electronics and closely related software products.
  • 4. Strategic Intent behind iPhone • Develops, sells, and supports a series of personal computers, portable media players, computer software, and computer hardware accessories. • Apple is the early mover in the product category and its strategy is to cash in on market before competition creeps in.
  • 5. iPhone iPod Apple Macintosh Operating System with GUI Assembled Personal Computer
  • 8. • CATEGORY : Smartphone – It's the next-generation iPod – It's the next generation mobile web browser and email client – It's the next generation phone – It's a software design innovation competing against hardware design innovations
  • 10. • Market Segmentation – Elite class was 1st priority – Now focus is on the teenagers and office goers • Geographic areas – Already launched in the US, UK markets on NOV 9, 2007 – Phase wise launch in European and Asian countries
  • 11. CORE Technologies – User friendly interface – Accelerometer – Multitouch – OS X – Proximity – Video of features
  • 12. • Value creation – Bundling "free" and generic phones with cell phone service – Network Providers pay $150 to $250 for handsets – It has created a phone that consumers see as sexy and desirable, so desirable in fact that they will actually pay $399 for one.
  • 14. • Internal development • Exclusive contract with AT&T in US • International expansion in UK, Germany and France • In next 3 months, planning to launch in Japan, India & China
  • 16. • Image: – Super brand in iPod/Laptop and Desktop/ OS segment in US. • Price: $399 for 8GB storage capacity iPhone – Plans start at US$59.99 a month – 450 minutes, – 5000 night and weekend minutes, – 200 text messages, – unlimited mobile to mobile minutes, – unlimited data with a two-year service plan.
  • 17. • Styling: – The iPhone's 320 x 480 screen puts it in a class by itself. With 153,600 pixels to light up, images look better. – Breathtaking clarity of the iPhone screen – iPhone can present visuals no other phone can touch – The iPhone takes full 2.0 megapixel resolution 1600 x 1200 photos, Treo has a 1.3 megapixel, only takes 640 x 480 photos.
  • 18. Other features • iPhone has an "advanced Safari browser" that allows one to view entire webpages as designed for a computer. • HTML capable e-mail client that fetches e-mail in the background over POP3 and IMAP, a calendar, and "Widgets". • Google Maps as well as weather and stock feeds
  • 19.
  • 20. • Speed and sequence of moves: – Product Curiosity - "freezing the market” – Market Skimming Strategy – Priced its product at $599 and as soon as break even sales were achieved it has reduced its products at $399 so as to penetrate more into the market.
  • 21. • Speed of expansion: – The speed and expansion of events can be gauged by the fact that in three short months its planning to launch the product all across Europe and in emerging markets across the globe. – Production capacity has been ramped up to cope with increased demand.
  • 22. • Invested into visibility: – The marketing strategy of APPLE is such that it created a buzz in the market by announcing the product launch beforehand and keeping all details under wraps. – Thus creating customer curiosity. Besides this it has invested in creating visibility through outdoor advertisement and also ads at APPLE stores
  • 24.
  • 25. • Availability of the Product: – Apple online stores 24x7 – AT&T Locations – Over 1800 stores in US – Apple stores – 172 in US, 10 in UK, – 7 in Japan, 4 in Canada
  • 27. • Apple has priced iphone at $599 and within three months it has achieved break even sales now with the festive season fast approaching it has reduced its price $399 it hopes to have to do around 2 million pieces. • $15 / user / month from AT&T and already 1 million users have already joined the AT&T network so far
  • 28. • Thus a win-win situation is created for both APPLE and AT&T • Large number of APPLE STORES
  • 29. Look at some Figures • First 30 hours sales of iPhone -- 146,000 new activations of AT&T and 270,000 sales. • $5 million revenue from iPhone accessories.
  • 30. Bibliography • Search Engine • www.google.co.in • Websites • www.wikipedia.com • www.apple.com • http://www.wired.com • http://www.everyipod.com/iphone-faq • http://www.appleinsider.com/articles • www.brentevans.blogspot.com