The iPhone 6 camera and flashlight were not working, likely due to a software issue rather than a hardware problem. To fix it, the repairperson first checked the flashlight by measuring the power supply chip U1602, which was outputting normal voltage. They then found that the I2C bus connecting the flashlight power supply chip had become disconnected. Reconnecting the I2C bus from the rear camera socket to the flashlight power supply chip solved the problem, restoring the camera and flashlight functionality.