PGCRB is an immersive program and provides students with real experiences of working with the customers, products, process, and system of the Bank. The program extensively engages students in the role plays, case studies, persona-based problem solving, and assignments to get them ready for the role of a Teller / Customer Service Officer. Our expert and experienced faculty act as mentors throughout the learning journey.
Follow the link to learn more about the course... https://ipbindia.com/post-graduate-course-in-retail-banking/
Abhinav singh axis bank summer internship customer service department at axis...Priyansh Kesarwani
Customer Service Department at Axis Bank and Digital Journey of Axis Bank
2. GOALS AND OBJECTIVES OF INTERNSHIP
While joining Axis Bank, I wanted to learn as much as possible. I knew that an internship is an opportunity to learn which helps us put the theories we learnt in the books into practice. It will help us build our career. It is the period when we will be able to groom ourselves and become ready to join the real world. During the internship period, I had planned to achieve the following goals:
• To learn about the overall function of different departments of Axis Bank (ABL) namely Customer Service Department (CSD), Credit Department and Operations in brief.
• To learn as much as possible from the members of the bank through good and friendly relationship.
• To learn about different products of the bank.
• To increase communication skills and interpersonal skills by communicating with the customers in the CSD.
• To increase the marketing skills by going for marketing with the seniors and selling the products.
• To increase the PR by knowing different people.
• To conduct a customer satisfaction survey related to the customers’ satisfaction in terms of different departments to which the customers are directly interacting.
• To find out what the customers’ attitude towards the service provided by the bank.
• To use the theoretical knowledge from the coursework to conduct survey and analyze the result.
• To learn more about what happens in the banking sector and compare it to the theoretical knowledge obtained in the lectures.
This presentation is created by 3rd batch students of MBA-IT from Tribhuvan University. It covers the Human Resource policy of one of the top banks of Nepal, Nabil Bank.
Dear Students
We can help you to write total dissertation/project report.
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Abhinav singh axis bank summer internship customer service department at axis...Priyansh Kesarwani
Customer Service Department at Axis Bank and Digital Journey of Axis Bank
2. GOALS AND OBJECTIVES OF INTERNSHIP
While joining Axis Bank, I wanted to learn as much as possible. I knew that an internship is an opportunity to learn which helps us put the theories we learnt in the books into practice. It will help us build our career. It is the period when we will be able to groom ourselves and become ready to join the real world. During the internship period, I had planned to achieve the following goals:
• To learn about the overall function of different departments of Axis Bank (ABL) namely Customer Service Department (CSD), Credit Department and Operations in brief.
• To learn as much as possible from the members of the bank through good and friendly relationship.
• To learn about different products of the bank.
• To increase communication skills and interpersonal skills by communicating with the customers in the CSD.
• To increase the marketing skills by going for marketing with the seniors and selling the products.
• To increase the PR by knowing different people.
• To conduct a customer satisfaction survey related to the customers’ satisfaction in terms of different departments to which the customers are directly interacting.
• To find out what the customers’ attitude towards the service provided by the bank.
• To use the theoretical knowledge from the coursework to conduct survey and analyze the result.
• To learn more about what happens in the banking sector and compare it to the theoretical knowledge obtained in the lectures.
This presentation is created by 3rd batch students of MBA-IT from Tribhuvan University. It covers the Human Resource policy of one of the top banks of Nepal, Nabil Bank.
Dear Students
We can help you to write total dissertation/project report.
Our 9 step method of project writing:-
Step 1) Helping you in Selection of topic.
Step 2) Group discussion / conference call with in team of professors.
Step 3) Helping you in Preparation of Synopsis/ proposal & sent to project guide
In this ppt we have cover Overview of the Bank,Vision, Mission & Objective,Key people of HDFC,Current Board of Directors,Branch Network,Business Strategies,Leveraging Technology,Products & Services,Core Competency,Financial Highlights,Human Resources Policies,Top Competitors and CSR of bank.
In this ppt we have cover Overview of the Bank,Vision, Mission & Objective,Key people of HDFC,Current Board of Directors,Branch Network,Business Strategies,Leveraging Technology,Products & Services,Core Competency,Financial Highlights,Human Resources Policies,Top Competitors and CSR of bank.
• Having 5 year 7 months of experience in ICICI Bank & 2 years of experience in Geo Logging Industries Ltd as a Business Development Executive at Mumbai. Successfully completed degree from Berhampur University and completed PGDBFS (Post Graduate Diploma in Banking and Financial Services) from IFBI (Institute of Finance Banking And Insurance.) Seek a responsible & challenging position that will allow me to explore my ability, skills & sense of dedication towards my sole aim of seeing the growth of the organization and self. I step in banking and chosen career to demonstrate my quality and to explore new ideas to this era.
• Having 8+ years of experience in the field of banking & financial services.
• Providing solution to the customer’s problems..
• Selling mutual funds & insurance policies to the customers and giving them after sale services.
• Providing banking solutions to the rising needs of the customers as a motto & an innovative and unique thinker with excellent managing skills possesses 2 years rich experience as Assistant Manager.
• Excellent capability of managing the operations of the bank.
• In depth knowledge of each job and supervising each department. Expertise in providing the best solution to the organization which give the bank a new direction of development.
• Having 5 year 7 months of experience in ICICI Bank & 2 years of experience in Geo Logging Industries Ltd as a Business Development Executive at Mumbai. Successfully completed degree from Berhampur University and completed PGDBFS (Post Graduate Diploma in Banking and Financial Services) from IFBI (Institute of Finance Banking And Insurance.) Seek a responsible & challenging position that will allow me to explore my ability, skills & sense of dedication towards my sole aim of seeing the growth of the organization and self. I step in banking and chosen career to demonstrate my quality and to explore new ideas to this era.
• Having 8+ years of experience in the field of banking & financial services.
• Providing solution to the customer’s problems..
• Selling mutual funds & insurance policies to the customers and giving them after sale services.
• Providing banking solutions to the rising needs of the customers as a motto & an innovative and unique thinker with excellent managing skills possesses 2 years rich experience as Assistant Manager.
• Excellent capability of managing the operations of the bank.
• In depth knowledge of each job and supervising each department. Expertise in providing the best solution to the organization which give the bank a new direction of development.
• Having 5 year 7 months of experience in ICICI Bank & 2 years of experience in Geo Logging Industries Ltd as a Business Development Executive at Mumbai. Successfully completed degree from Berhampur University and completed PGDBFS (Post Graduate Diploma in Banking and Financial Services) from IFBI (Institute of Finance Banking And Insurance.) Seek a responsible & challenging position that will allow me to explore my ability, skills & sense of dedication towards my sole aim of seeing the growth of the organization and self. I step in banking and chosen career to demonstrate my quality and to explore new ideas to this era.
• Having 8+ years of experience in the field of banking & financial services.
• Providing solution to the customer’s problems..
• Selling mutual funds & insurance policies to the customers and giving them after sale services.
• Providing banking solutions to the rising needs of the customers as a motto & an innovative and unique thinker with excellent managing skills possesses 2 years rich experience as Assistant Manager.
• Excellent capability of managing the operations of the bank.
• In depth knowledge of each job and supervising each department. Expertise in providing the best solution to the organization which give the bank a new direction of development.
This presentation is prepared for the internship program consisting of information about the organization and major activities performed by the student in his internship period in SDB Bank Plc.
The Impact of Artificial Intelligence on Modern Society.pdfssuser3e63fc
Just a game Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
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Founder's Message
While working as a Works Manager in an engineering industry, I realized how small firms face challenges of getting trained
manpower. Even in a city like Chandigarh, I found plenty ofyoung graduates struggling to fetch a job. I realized that, rather
than theoretical, education should be application based. How well education is applied depends upon the skills we acquire.
With the motto ofprovidingskills and to developtrained manpower, Ientered into skill development industry in 2007.
I believe that success follows those who follow their heart, however the environment around us isn't always compatible for
nurturing our passion. The focus of IPB is overall development of students, giving them a nurturing environment with
sufficientexposure.
At IPB we ensure that our students get the best of indoor and outdoor training, encouraging them to think critically,
synthesize knowledgeand reflect on theirown thoughts.
By doing this we ensure that our students excel not only within the education system but in the real world as well, allowing
ourstudents to ·~rise, Awake, andAscend".
With a focus on application oriented courses on subjects ranging from Accounts, Finance and Taxation to Banking, Itakegreat
pride in sharingthatwe have successfully made adifference in lives of5,500+ youth.
Gursimran Singh Oberoi
Founder& Director
3. About Banl<ing Industry
Banking Sector is considered as the backbone of Indian
economy and India has one of the most disciplined and
sound banking system in the world. This sector has
witnessed a paradigm shift in the use oftechnology and it
has brought revolution in the banking industry. It is no
exception that Indian banking industry has crossed the
national boundaries.
Private Sector Banks
Private sectors banks hold the major market share in
India. In the year 2015, RBI issued license to small finance
banks and they are opening branches all over the country
and few private sector banks like Axis, HDFC and ICICI
areon expansion mode.
Career in Banl<ing !!
Indian government is aiming for a cashless economy
and I 00% financial inclusion, the manpower
requirements are bound to go up. There has never
been a bettertime to be a banker. New dynamic fields
with incredible payoffs and bonuses are contributing in
making private sector banks the most lucrative field in
India. Bank jobs are not only meant for commerce
/economics graduates, infact majority of bank officers
are from different streams ofeducation.
Is Banking the Right CareerChoicefor
You??
A banker come across different types of customers
and have to interact with them for most part ofhis/her
day, so good communication and presentation skills
are a prerequisite for such career. This job also
requires a good understanding of services offered by
banks to satisfy the individual customer's demand and
customize the products accordingly. If a candidate is
good on these aspects, banking career is the right
choice.
The major skills and competencies that employers
look for are:
• Confidenceand presentation skills
• Pleasingand positive attitude
• Good salesand negotiation skills
• Analyzingskills
• Excellentcommunication skills
CareerGrowth
There is a well-defined career progression path in
private sector banks. It includes two things :
performance and potential.
In a bank, a candidate who joins as an Officer can reach
to the position of General Manager and even up to the
level of Executive Directoror Chairman ofabank.
4. Institute of Professional Banking (IPB)
Institute of Professional Banking (IPB) has come up with a clear vision to train and prepare graduates from Indian
Universities to perform well in Banking Financial Services & Insurance (BFSI) industry. IPB is paving a remarkable
path for all those aspirants who wantto make banking as a career. IPB's objective is to caterto the manpower needs
ofthe exponentially- growing Banking and Financial Services sector in India and overseas. IPB offers an unbeatable
combination for the student and the industry and is doing well to bridge the gaps that are existing in the banking
sector. IPB actsasatrainingand placement partnerfor Banks/BFSI Sector by preparingthe studentfor the jobs.
IPB is an initiative of Success Steps Pvt. Ltd. (SSPL) and was established under the advisory committee of S. Jasbir
Singh, retired General Manager, Oriental Bank of Commerce, S. Harpal Singh, retired Field General Manager,
Punjab National Bankand S. Gurpreet Singh, Ex.Vice President, HDFC Bank.
In the last 5 years, IPB has trained more than 1150 students and on completion oftheir respective programs, have
secured job with Banks and NBFCs as KYC/AML Compliance Officers, Tellers - Cash & Remittances, Relationship
Managers, Personal Bankers andWealth Managers.
IPB has 8 centres across Punjab, Haryana, Himachal Pradesh, Uttarakhand, Rajasthan & Delhi NCR. Everycentre is
having a smart classroom and a fully equipped computer lab for imparting tr-aining. IPB also provides boarding &
lodgingfacility for outstation candidates.
Vision
To be a premier Institute
for developing and
nurturing competent
professionals in Banking
and Finance field.
Mission
To develop professionally
qualified and competent
Bankers and Finance
professionals primarily
through a process of
education, training,
examination, counselling
and continuing
professional development
programs.
5. Chairman
Harpal Singh - FIE, CAIIB
Retired GM, Punjab National Bank
• Started his Banking career with Punjab National Bank in
November 1980 as an Officer (Industry) and worked at
various positions before reaching the level of General
Manager.
• Exercised control over an extensive networkofmore than
750 braches having business of Rs. 85000 Crore and
manpowerofover7000 oftheBankin Punjab.
• In 2006, he was selected for establishmentofits subsidiary
in United Kingdom. As business development head, he
opened a branch network of 7 offices in and around
London in ashort span and arranged required premises and
related logistics.
• His qualifications include Merit Pass UK Financial Services
and Regulation, Fellow - Institution of Engineers (India),
Mechanical Engineer and CAIIB from the Indian Institute of
Bankers, Mumbai, India.
Director & Chief Executive Officer
Manoj Sehgal - MA, CAIIB - Ex VP, lnduslnd Bank
Having over 28 years experience in core banking. Started
his banking journey with Grindlay's Bankand worked there
for over 14years.
Worked with ICICI Bank for IO years where he headed
operations ofNorthZonebased at Delhi.
Last assignment held was with lnduslnd Bank as a Vice
President t ill November 20 16 and was responsible for
NorthOperations.
Extensive experience in Customer Service, Retail Banking,
People Managementand CurrencyManagement.
Guest Speaker with Punjab Police Academy Phillaur, to
apprise seniorpolice officials on banking frauds.
Dean Academics
Jasbir Singh - B.Sc. (Gold Medalist), M.Sc. (Gold Medalist), LLB, CAIIB
Retired GM, Oriental Bank of Commerce ; CVO, State Bank of Patiala
• 38 years of extensive experience in 3 banks. 8 years as
General Manager, 11 years as Regional Head (Gujarat,
Tamil Nadu, Punjab & Haryana), IO years as Branch
Manager.
• Chief Vigilance Officer with State Bank of Patiala for
3 years.
• Framed policies, guidelines, strategyfor businessgrowth.
• Principal, Staff Training College where his role includes
framing training policy, conducting training for employees
all over India.
• Guest faculty in 3 Banks', Training Colleges, Management
Institutesand Universities.
• Conducting interviews for recruitment / promotion of
executives.
• On the panel of ONGC as Inquiring Authority (IA),
for domesticinquiries.
Director - Learning & Development
Gurpreet Singh - B.Tech (CSE), MBA (IT & HR) - Ex VP, HDFC Bank
A technology driven professional having more than
20 years of experience in Finacle Implementation,
Management& Corporate experience in Retail Banking.
An alumnus of Department of Computer Science
& Engineering and School of Management Studies, Punjabi
University, Patiala.
Started his career with Bank of Punjab in IT & E-banking
division.
Headed Business Process Re - Engineering Group of
HDFC Bankin Chandigarh.
Worked as a Project Manager - HDFC Bank for an
e-governance projectofgovernmentofIndia.
Certified by Government of India for assessments of
candidates trained under different skill development
programs.
6. Members of the Advisory Board
Gurdip Singh Deep
Senior International Banker
Chairman & MD, Nationwide Investments Pvt. Ltd.
Harish Kumar Khatri
Ex Head Operations & ChiefTechnology Officer,
Axis Bank UK Ltd, London
Mahesh Hingorani
Retd. Deputy General Manager,
ICICI Bank
Advocate Harish
Bharadwaj
BA. LLB
28 years of experience in
handling criminal, civil & banking cases
at Punjab & Haryana High Court
CA Parminder Pal Singh
FCA, Certified Information System Advisor,
Certified Concurrent Auditor
Rajan Mittal
Ex Regional Director
(Indian Sub Continent and Middle East)
Coinstar Money Transfer Ltd.
Ex CEO, Wall Street Finance Ltd.
Ex MD, Pantaloon Finance Ltd.
ISO 9001:20 15
Certified Institute
0
Learn from
Experienced
Bankers
100%
Placement
Support
Industry integrated
Training Content &
Learning Methodology
7. Post-Graduate Certificate
RETAILBANKING
Certified Post Graduate Retail Banking program is the flagship course for fresh graduates & post
graduates t o make them "Smart Banker" by undergoing an intensive training program o f 350 hours by
bankers having domain specialisation. This program makes student aware o f emerging trends in Banking
& gives them knowledge of banking and its products & services.
The thrust of this course is t o impart in - depth functional knowledge on general management &
specialized knowledge in banking. It imparts knowledge & skills in core banking along with selling skills,
managerial skills, etiquettes, grooming, language skills.
2 Months
• Focused Classroom Sessions
• Collaborative Projects
• Assignments
Duration of Course
3 Months
I Month
• Branch Visits
• Core Banking Solutions (Finacle)
• Practical Training in Dummy Branch Scenario
F o r t h e successful
c o m p l e t i o n o f t h e
program, the candidate
s h o u l d h a v e 9 0 %
a t t e n d a n c e & 7 0 %
marks in t h e exam
conducted by IPB. O n
the basis of attendance,
punctuality & content
knowledge, IPB certify
t h e candidates f o r
Certified Retail Banking
Program that enables
them to w o r k with a
Bank as an Officer.
Objective
The main objective of the Certified Post
Graduate Retail Banking program i
s to
enable students understand : key
concepts, tools and methods in Banking,
to apply these in real Iife situations through
case studies & exercises and to prepare
them for any Banking product and service.
Learning Outcome
After completion of Certified Post
Graduate Retail Banking program,
students would understand Banking a
s a
core business function and basic principles
of Retail Banking & its products. This
program enable the students to capture
dynamic realities of Financial Inclusion
while emphasizing on various aspects of
Banking, prospecting and CASA
acquisition, complaint resolution and
other elements ofcustomer service.
8. Dummy Branch Concept
The candidates at Institute of Professional Banking are trained, guided & taught in
real life bankingenvironment. Processescovered include:
I. Cash Deposit and Withdrawal Process - End to End process from vault opening
till closure
2. Cash Deposit processatATM
3. AccountOpening Process - Collection andVerification ofDocuments
4. FillingAccountopeningform toavert rejection from processing hub
5. Mobile Bankingand InternetBanking
6. Clearing Process underCTS Scenario
7. Key Management
8. Handling Non Financial Transactions -Address change, Cheque book issuance,
Updation of 15 G/H and Nomination
Evaluation and Assessment Process
• Case Analysis, Mock Interviews, Role Plays, Group Discussions, Dummy
Branch
• Assignments, CaseStudy, Project Presentation
• Written Exam (Subjective& MCQ based) and Viva
• Branch Visitto Banks/ NBFCs
Benefits to the Banks
•
•
•
Low cost, High Productive Resource
Profileorientation ofthetalentensures lowerattrition
Right knowledge about essence of KYC ensures adaptability towards various
products
9. Training Fee
• Rs. 40,000/- + Taxes as Applicable
Eligibility
- Below 28 years of age at the time ofadmission
- 50% or above in class X, XII and Graduation /
Post-Graduation
Curriculum
Retail Banking
• Overview of Banking & Finance
• RBI & Key Laws Governing Banks
• Banking Structure & its functions
• KYC/AMLJCFT guidelines & its adherence
• Types of Deposits
• Types of Customers
• KYC documents required to open various
Accounts
• NRE/NRO/EEFC and RFC accounts
• Negotiable Instruments & NI Act
• Foreign Exchange - Exchange Rate System
• Cash Operations and Currency
Management
• Cheque Clearing Process (MICR & CTS)
• Fund Transfer - RTGS/NEFT/IMPS/ NACH
• Third Party Products - TPP Genesis,
Sale & Service
• Non - Financial Transactions - Account
Operations
• ATM Operations
Banking Sales
• Banking Sales - Acquisitions, Prospecting,
Customer Profiling
• Selling Skills - Lead Generation, Cross
Selling & Up Selling
• Relationship Management
• Lobby Management
Regulatory Guidelines
• Customer Service
• BCSBI & Labour Law Compliance
Risk Management
• Preventive Vigilance
• Document Verification Sites - PAN Card,
DL&Aaadhar
• e-Surveillance & Data Capturing
Digital Banking
• Digital Banking Channels & Products
• Branchless Banking
• Marketing of Digital Banking Products
Professional Excellence
• Communication Skills
• Business Etiquettes
• Mock Interviews
• Group Discussion
Specialized Modules
Trade Finance
• Balance of Payment & Trade
• FEMA/ EXIM / FEDAI Guidelines ICC
Rules - lncoterms I URC / URR
• Documentation - Bill of Exchange Invoice/
Bill of lading & Air-1vay Bill
• Letter of Credit I Types & Bank Guarantee
• Imports - Buyers credit & Merchant
• Pre I Post Shipment Exports
• International Finance - Libor I Loan
Credit Policy & Loan Documentation Syndication
• Monetary & Credit Policy of RBI • Risk - Currency Risk, Country Risk, Credit
• Principles of Lending, Working Capital Risk, Exchange Risk & Legal Risk
Assessments & Credit Monitoring MS Excel
• Gold Loans, Home Loans, Personal Loans • Basic of Excel & Formulas
- Operational Aspects • VLookup & Hlookup Pivot Table
r------•
• Loan Documentation -Types of Documents • Important Functions
(Procedure: Stamping:Se-caritizatfon.
.,_.--.__-r-:.
• Non PerformingAssets ;;;ore-Banking Solution (CBS)
• Finade
10. Our Empowering Faculty
Great teachers empathize with children, respect
them, and believe that each one has something
special thatcan be built upon.
- Ann Liebraman
Jagdish Chand
M. Sc . (Agri), CAIIB- Retired DGM, Bank oflndia
Supervising, monitoring&administrativelycontrolling the group consistingof IO Zonesspread
over900 branchesand businessmixofRs. I 00000crores in theStates ofJ&K, Punjab. Haryona,
H imachal Pradesh, Rajasthan, Uttar Pradesh, Uttaranchal,Chandigarh and Delhi.
Worked as Instructor atZonal Training Institute, Chandigarhfor 2 years and delivered lectures
on bankingsystemtoMBAscudentsinXLRJJamshedpur.
State Directorfor MadhyaPradesh for rural selfemploymenttraininginstitute(RSETI)ofBank
ofIndiafor one& halfyears afterhis retirement.
Performed the duties of Chairman of Panels for selection of Banking Officers/ PO atvarious
IBPS centres and also headed panels for internal scale promotions on various occasions in
BankofIndia.
HarjinderSingh
M .Com, CAIIB - Retired Banker
Having vast exposure while working in Metropolitan. Urban and Rural Branches at various
capacities.
40yearsofexperience with publicsectorbank.
Remained Branch Head in 4 branches of South & Central Delhi and Agra for I 2 years and has
beena topperformer.
Handled Retail, Corporate and Institutional customers and gained wide exposure in finance
portfolio.
Successfullymanageddepositand advance portfoliosofbranches.
Worked in controlling offices where he effectively handled legal work, recovery of bad loans,
inspectionofbranches, liaison work.
Worked as faculty inworkshops organisedonvarious aspectsofbanking.
GurinderSingh
B.Sc, M.Sc, CAIIB,CBT (Certified BankTrainer)- RetiredWBO Head, HDFC Bank
Professionally qualified ex.banker with 37 years of extensive banking experience gained in
Retail, Sales, Trade finance, Operations, Currency Chest, Clearing House in Public Sector as
wellas PrivateSectorBanks.
Conversant with banking aspect and comfortable with Finacle, Finware and other in - house
bankingapplicationsandsoftwares.
Handled Foreign exchange operations which includes Pre shipment and Post shipment
finances, Export and Import transactions1
Letter of credits, Letter of guarantees, Inward &
outwardremittances andSWIFToperations independently.
Headed CurrencyChest LudhianainJuly2007and successfullyintegrated the operations atthe
time ofmergerwith HDFC BankLtd.
Meenal<shi Sharma
Post Graduate Diplomain Public Relations &HR, B.Com - Soft SkillsTrainer
Corporateexperienceof 14years invariousMNC's inOperations, HRandCustomerService.
Started her career in customer service department with Eureka Forbes & worked there for
6years.
Handled a team of 18 sales professional in Reliance Web Worlds in the capacity of Score
Manager.
VisitingfacultyatNIIFTandGlobal RetailSchool.
Motivational Speakerw ith excellentcommandoverEnglish language.
SoftSkills&SpecialisedVocabularyTrainer.
1
Jaspal Singh
8 .Com, CAIIB, Ex- ChiefManager, ICICI Bank
18 years of experience in Banking with Punjab National Bank & ICICI Bank
where heworked inoperations,forex andtradefinance.
Headed Regional ProcessingCenter(RPC)ofICICI Bankin Chandigarhcovering
allbranchesofChandigarh, Punjaband Haryona.
Served as of CEO of PPR lnfotech where he was responsible for overall
Management, Business Development, Liaison with clients (local and abroad)
and HR.
InvestmentAdvisor to an NBFC named. Fortin FinancialGroup.
Shubhendra Rawat
B. Com & MBA- Ex ChiefManager, lnduslnd Bank Ltd.
IOyrsofexperience in Banking, Operations, Client Servicingwith lnduslnd Bank
Led and
HDFC Bank Ltd.
Handled 57 branches of North India of Gold loan processing and worked as
Regional Manager.
Responsible for Gold Loans processing. Sales / Marketing • Compliance
Recruitment,Training, Collections.
Indepth knowledgeofCoreBankingOperations& Project Management.
Has experience in Assests Operat.ions, Retail Liability, Business Development &
Team Management.
Kailash Nath Pental
MA, LLB, CAIIB - Retired Asst. General Manager, State Bank of
Patiala
Worked as Branch Head of different branches of Stace Bank of Patiala in
Chandigarh, Punjab, Delhifor morethan 14 years.
Manager Audit & Inspection for 5 years and conducted audit & inspection of
I 09 branchesofbankto the entiresatisfaction ofchetop management.
Chief Manager Personal Banking Branch, the most prestigious branch of the
bank having business of Rs 200 crores for 2 years and was Assistant General
Managerofbankretail asset& processingcell for 3years.
Teachingexperienceand BankingCAIIBclassestomorethan 5years.
Gaurav Kapoor
B.Com, MBA (Finance & Marketing) - Ex Asst. Vice President
HDFC Bank
Working experience of over 20 years has been in BFSI sector (lending,
Insurance, Branch Banking) and2yearsin training/educationdeliveryin Banking
Domain.
Worked asAssistantVice Presidentwith HDFC Banktill Jan 2015.
Hands on experience of sales, marketing, operations, team management and
customerservice.
B.Com from Delhi University and MBA (Finance & Marketing) from M.L.
SukhadiaUniversity, Udaipur.
11. Training Methodology ~~®
Faculties at IPB understand the importance of effective teaching anc!I learning practices and are competent to apply it in their teaching.
Li4I
• • •
•••
CLASSROOM
RESPONSE SYSTEM
DEMONSTRATIONS
GROUP
DISCUSSIONS
Modern teaching pedagogies used by IPB faculty includes:
•
0
CASE BASED
LEARNING
•
111
COLLABORATIVE
LEARNING
Unique
Training
Methodology
PROBLEM SOLVING
GAMING
DIAGRAMS & GRAPHS
DUMMY BRANCH
CONCEPT
INTERACTIVE
TEACHING
LECTURES
12. Placement Cell
''STUDENTS
TESTIMONIAL
''
Institute of Professional Banking (IPB) is known for its strong relation with the Banking industry. Over the years, the
institute has become afavorite recruitmentdestination for many Banks & NBFCs.
~ Aadil Chopan reviewed Institute of
D Professional Banking - m
7 March at 0.42
IPB has a dedicated placement team which facilitates the process of placement of its students besides collaborating
with leading private sector Banks and Financial organizations.
Institute of professional banking is one the best
banking institutes where one can achieve his
dreams. For me it is a dream come true as I got
placed in Axis Bank as Assistant Manager. I would
like to thank all the IPB family for their support from
time to time and will suggest all my friends to join
IPB for making a successful career in banking
industry.. Thank you once again IPB Panchkula
especially sadhana mam.
Amol Barate, B.Com
ICICI Bank
(Officer)
JATIN, B.Com
ICICI Bank
(Officer)
Surjeet Singh, BBA
Janalakshmi
(Customer Relation Executive}
Himani, M.Tech
ICICI Bank
(Senior Officer)
Mahipal, B.Com
ICICI Bank
(Officer)
Sushant, MBA
ICICI Bank
(Officer)
Students Placed...
Iii Bhanot, M.Com
Axis Bank
(Assistant Manager)
NITIN, BA
Ujjivan Small Finance Bank
(Diggi Buddy)
Sweta, B.Sc. (CS)
UJjllvan Small Finance Bank
(Diggi Buddy)
Harklran Kaur, MBA
HDFC Bank
(Assistant Manager)
Parveen, BA
Au Small Fianace Bank
(Teller)
Nidiya Babu, M.Com
ICICI Bank
(
Akshay Kumar, B.Com
RBL Bank
(Teller)
Rishav, B.Com
ICICI Bank
(Officer)
Dinesh Pal Singh, B.Tech
ICICI Bank
(Senior Officer)
Jaslka, B.Com
ICICI Bank
(Officer)
~ - Shilpa Taneja reviewed Institute of
..:.:.:..:n. Professional Banking - flt
=;;;,;
8 January al 13·20
"THANK U "IPB" for making my placement as
Assistant Manager in Axis Bank in chandigarh. I am
post graduate and looking for job from a long time.
But 'Sadhana mam· guided me and make my
dream true by giving me good opportunity. ♦
thankful to u mam & all staff of "IPB".. Sadhana
mam, Manoj sir, Gurpreet sir, Pental sir, Aggarwal
sir, and lovely Piya mam♦ i m taking lots of
memories with me♦♦♦♦♦♦
Hi,
K Aman Verma reviewed Institute of
Professional Banking - flt
8 M rch a 12:54
I am aman verma, from Abohar. I placed in
INOUSINO BANK, and I am very happy and thankful
to IPB for my dream come true. I got my dream job
from Institute of Professional Banking. My two
months experience in IPB, it was fabulous and
memorable moments in my life. My those fiends
who are looking in banking jobs i would like to
suggestjoin Institute of Professional banking, this
Damanpal Singh~.$CA-14anpreet-Kau·-,--
."'
o
""
m
~ -. the best platform for make their future bright and
ICICllliiik
-- ICICI Bank make carrier in banking sector. At the end spacial
(Officer) (Officer) thanks to all my faculty members who motivate me
every time.
13. Students Placed...
Disha Katia, MBA
Axis Bank
(Bank Officer)
SUKHRAJ, MBA
ICICI Bank
(Senior Officer)
Deepak Balana, B.Tech
lndusind Bank
(Teller)
Sandeep Singh, M.Com
DCB Bank
(Assistant Manager)
Vivek Chowdhary, B.Sc
Janalakshml
(Customer Relation Executive)
Jasvinder Kaur, MBA
HDFC Bank
(Trade Finance Executive)
Kajal, B.Com
Genpact
(Process Associate)
Ashwani Nagpal, MBA
ICICI Bank
(Senior Officer)
Sujata, B.Com
ICICI Bank
(Officer)
Neeraj Bhalla, BA
lnduslnd Bank
(Teller)
Goofy, M.Sc. (Chem)
lnduslnd Bank
(Teller)
Tamanpreet Singh, B.Com Aadil Rashid Chopan, MBA
lndusind Bank Axis Bank
(Teller) (Assistant Manager)
Sanjay Taneja, MBA
Axis Bank
(Assistant Manager)
Lumi Devi, MBA
Axis Bank
(Assistant Manager)
Rupali Shanma, B.Com
ICICI Bank
(Officer)
HimaMhl, MBA
ICICIBank
(SeniorOfficer)
Amneet Kaur, M.Com
ICICI Bank
(Officer)
Pawan Kumar, MBA
ICICI Bank
(Officer)
Punil Kaur, B.Sc
DCB Bank
(Assistant Manager)
Shllpa Taneja, MBA
Axis Bank
(Assistant Manager)
Nltlsh Madaan, B.Tech
Genpact
(Process Associate)
lnderjeet, M.Tech
ICICI Bank
(SeniorOfficer)
Poonam, B.Tech
lnduslnd Bank
(Teller)
Ershad GosaAlam, B.Com
Axis Bank
(Bank Officer)
Saroj Rathi, B.Sc.
Axis Bank
,:cso1
Divya, B.Com
ICICI Bank
(Officer)
Kamaljeet, MBA
Ujjivan Bank
(Dig9y Buddy)
Gaurav Khanna, a.com
HDFC Bank
(Assistant Manager)
Pooja Thakur, M.Com
ICICI Bank
(Officer)
Prinka Devi, B.Com
ICICI Bank
(Officer)
Ranpreet Singh, B.Sc
ICICI Bank
(Officer)
Radhika Sharma, M.Com
Axis Bank
(Assistant Manage)
Prabhjot Kaur, MBA
Axis Bank
(Assistant Manager)
Sandeep Paul, MBA
ICICIBank
(SeniorOfficer)
" STUDENTS~~®
TESTIMONIAL ,,
Prabh Jyot reviewed Institute of
Professional Banking - e:,
18 Janu;,ry al 16 33
Thanks IPB for fulfilling my dreams as i got the
placement in spectacular organisation I.e. Axis Bank
as an Asst Manager. It became possible only after
getting banking training from IPB. Speciallythanks to
Gurpreet Sir, Sapna Mam and Swam Sir for giving me
wonderful opportunity and support for which i was
waiting from so long. IPB is the great platform to make
career In Banking.
Riya Piereviewed Instituteof Professional
Banking - a)
29 December 2016 at 13:51
My sister have done training from this institute now
she is placed in lndusind bank. If you arethinking
to start your career in banking then its great
Platform for you.
AjayKansai reviewed Institute of
Professional Banking - a,
20 February al 14 49
Institute of Professional Banking Is one of the best
Institute which prepare candidates for BANKING
field.
I AJAY KANSAL from Malerkotla placed In
INDUSINO BANK with in two months and I am very
thankful to IPB family and specially thanx to
Gurslmran sir, Gurpreet sir, Sadhana mam, Manoj
sir, Priya mam, Pental sir, Arshjot sir, Aggarwal sir
IPB ROCKSSSSSSSSSS
Prazy Singh reviewed Institute of
Professional Banking - Cit
1O February •l 12·39
Institute of Professional Banking is one of the best
Institute in India. The Faculty who are professional
Bankers helped me to fulfill my dream as i got
placement as Assistant Manager in DCB Bank.
Special thanks to R.K.Sethi Sir and Gurpreet Sir who
gave me this opportunity.