SlideShare a Scribd company logo
1 of 10
Take control of your phone leads and grow your business
Real-time call tracking & Analytics
2
Hello!
IOVOX Enterprise are a specialist, cloud-based call
tracking and analytics company, operating in over 30
countries across multiple markets.
And we’ve been doing it since 2007.
We are unrivalled in our ability to innovate, deliver accurate
analytics and carry telephone calls over our carrier-grade
infrastructure.
Some of our customers include:
3
The Phone is King
Studies have proven time and again that businesses rely on the phone.
63%
increase in call
traffic by switching
to local numbers
63%
61%
of businesses rate
their inbound phone
leads as an "excellent"
source
61%
50%
of phone calls made to
real estate agents are
missed during their
busiest day
50%
84%
of private advertisers
prefer to use IOVOX's
protected number
option
84%
Several Studies: BIA Kelsey, 2014; IOVOX Report for the Real Estate Industry, 2015
4
Best Practices
Marketplace
Add trackable numbers
to each listing
Analyse call data to
prove value of service
1
2
3
Call: 12333333
Call: 12344444
1. Improve customer retention by adding trackable numbers to listings, proving the volume &
value of calls delivered, locking them into the service.
Best Practices
2. Build brand and raise awareness with Voice Whispers and Branded Alerts.
3. Identify new commercial opportunities such as pay-per-lead. A leading UK property portal showed 30% of
trials prefer this to subscriptions. Offer flexible models & boost sales.
Best Practices
£
Provide advertisers with
unique telephone
numbers and list for free Charge on a per call
basis for quality leads
from your network
Increase overall
revenues by listing
your advertisers on
partner networks
3
1
2
4. Protect customers by disguising private advertisers’ numbers with virtual numbers to ensure privacy and prevent
nuisance calls, coupled with IOVOX blocking system.
Best Practices
8
IOVOX Key Features
Analytics
Dashboard
Full REST /
JavaScript API
Numbers / Call
Tracking
Intelligent Call
Routing & IVR
Call Recording Call Blocking &
Spam Filters
Text to Speech Google Adword
Tracking/GA
integration
Automated
Telephone
Booking
Email Tracking Click to Call/SMS Mobile Surveys
9
Why do our clients choose IOVOX?
Clients in over 30
countries
Coverage in over
60 countries
International, multi-
lingual, 24/7 support
A solid infrastructure and
network that respects telecom
regulations
IOVOX is continually developing
new products and providing
actionable and customizable data
without compromising quality of
services
An experienced and
trustworthy provider in the
marketplace sector
Thank you!
Contact us today for more information!
IOVOX North America HQ
t. +1 888 408 4128
IOVOX EMEA HQ
t. +44 (0)20 8033 8712
IOVOX France
t. +33 (0)1 84 88 46 40
IOVOX Australia
t. +61 (0)2 8520 3530
www.iovox.com
GLCSummit@iovox.com
@iovox
company/iovox

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Take Control of Phone Leads and Grow Your Business with Real-Time Call Tracking

  • 1. Take control of your phone leads and grow your business Real-time call tracking & Analytics
  • 2. 2 Hello! IOVOX Enterprise are a specialist, cloud-based call tracking and analytics company, operating in over 30 countries across multiple markets. And we’ve been doing it since 2007. We are unrivalled in our ability to innovate, deliver accurate analytics and carry telephone calls over our carrier-grade infrastructure. Some of our customers include:
  • 3. 3 The Phone is King Studies have proven time and again that businesses rely on the phone. 63% increase in call traffic by switching to local numbers 63% 61% of businesses rate their inbound phone leads as an "excellent" source 61% 50% of phone calls made to real estate agents are missed during their busiest day 50% 84% of private advertisers prefer to use IOVOX's protected number option 84% Several Studies: BIA Kelsey, 2014; IOVOX Report for the Real Estate Industry, 2015
  • 4. 4 Best Practices Marketplace Add trackable numbers to each listing Analyse call data to prove value of service 1 2 3 Call: 12333333 Call: 12344444 1. Improve customer retention by adding trackable numbers to listings, proving the volume & value of calls delivered, locking them into the service.
  • 5. Best Practices 2. Build brand and raise awareness with Voice Whispers and Branded Alerts.
  • 6. 3. Identify new commercial opportunities such as pay-per-lead. A leading UK property portal showed 30% of trials prefer this to subscriptions. Offer flexible models & boost sales. Best Practices £ Provide advertisers with unique telephone numbers and list for free Charge on a per call basis for quality leads from your network Increase overall revenues by listing your advertisers on partner networks 3 1 2
  • 7. 4. Protect customers by disguising private advertisers’ numbers with virtual numbers to ensure privacy and prevent nuisance calls, coupled with IOVOX blocking system. Best Practices
  • 8. 8 IOVOX Key Features Analytics Dashboard Full REST / JavaScript API Numbers / Call Tracking Intelligent Call Routing & IVR Call Recording Call Blocking & Spam Filters Text to Speech Google Adword Tracking/GA integration Automated Telephone Booking Email Tracking Click to Call/SMS Mobile Surveys
  • 9. 9 Why do our clients choose IOVOX? Clients in over 30 countries Coverage in over 60 countries International, multi- lingual, 24/7 support A solid infrastructure and network that respects telecom regulations IOVOX is continually developing new products and providing actionable and customizable data without compromising quality of services An experienced and trustworthy provider in the marketplace sector
  • 10. Thank you! Contact us today for more information! IOVOX North America HQ t. +1 888 408 4128 IOVOX EMEA HQ t. +44 (0)20 8033 8712 IOVOX France t. +33 (0)1 84 88 46 40 IOVOX Australia t. +61 (0)2 8520 3530 www.iovox.com GLCSummit@iovox.com @iovox company/iovox