The travel industry is experiencing a game-changing trend: the Internet of Things (IoT). It has the potential to revolutionize how airlines, hotels, and cruises operate, while enhancing customer experiences. 📱✈️. IoT enables personalization, security, and optimization in the tourism sector. With real-time data collection, businesses can offer personalized suggestions and cater to specific traveler requests, making their journeys seamless and delightful. 🧳🎉 Did you know that 97% of airlines plan to invest in passenger mobile services, and 86% are focusing on in-house virtual and remote IT services? These numbers highlight the industry's recognition of IoT's power to reshape the travel experience. Here are the 3 IoT examples within the travel industry: 1️⃣ Personal control; 2️⃣ Smart energy saving; 3️⃣ Smart assistance; IoT in the travel industry is a powerful emerging trend for 2023. It adds internet connectivity to devices, optimizing operations, revenue management, and customer experiences. Let's embrace IoT and pave the way for a smarter, more efficient, and unforgettable travel experience! Continue reading more: https://lnkd.in/dwzzdSu7 #IoT #TravelIndustry #Tourism #CustomerExperience #DigitalTransformation #TechnologyTrends #UtahTechLabs

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IoT in Tourism and
Travel Industry:
Examples, Trends, and
Benefits

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According to GlobalData’s Q1
2021 Consumer Survey,
82% of consumers are either
‘somewhat’, ‘often’ or ‘always’
influenced
by a service that is tailored towards
their specific requests.

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1. IoT enables travellers to control
more appliances or services through
a tablet or mobile application.
2. Companies that store data
gathered from IoT can create highly
efficient targeted marketing
campaigns and save users’ previous
preferences for return visits.

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Smart travel Personalization
Better airplane experience Real-time information
Benefits of IoT
for Tourism

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According to the latest data,
66% of customers expect
companies and brands to
understand their pains and
anticipate their needs.

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An important application in tourism
is collecting and storing customer
data that allows companies to
generate tailored offers based on
users’ search and purchase history.
Customers can receive personalized
offers for vacation spots, travel
destinations, airlines, cruise ships,
and more.

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Hotels can take a step further and
offer their favorite rooms,
preferred temperature and
lighting, as well as prearrange any
other settings in advance.
Small details like these might seem
insignificant but they actually play
a major role in customer experience and
help service providers stand out from
the competition.

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messages can be sent to tourists at the
point they are most relevant, based on
where they are.
By combining smartphone
capabilities with beacon
technology or other sensors,

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6 IoT examples Within
the travel industry
The tourism industry consists of various
smaller sectors that use IoT technology.
The classic existing systems use data
from the past, whereas data analysis
based on IoT provides real-time
assessment, thus, providing better
services.

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1. Smart energy saving
While the IoT can enable
personalization, it can also offer
financial benefits through automated or
smart energy saving. In hotels, for
instance, internet-enabled devices and
sensors adjust the room temperature
continually, meaning heating is only
used when it is needed.

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Some hotels are also using IoT
technology to control their power.
Sensors automatically detect the
levels…
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